Ed Martin Toyota

This Saturday my Wife was shopping for a Hybrid Vehicle. She had narrowed it down to 3 different Hybrid's. After a terrible experience and the Lexus Dealership and then finding the Honda Dealership didnt ha She had narrowed it down to 3 different Hybrid's. After a terrible experience and the Lexus Dealership and then finding the Honda Dealership didnt have a Hybrid in all of their 250 vehicles on the lot, I then called Derek Manis at Ed Martin Toyota 5 minutes before they closed. I told Derek my Wife wanted a Black Prius 2 with Grey Interior and what I needed for my Lexus Trade. Derek replied "We will have it ready when you get here". My wife being a type one diabetic even had to stop and get a quick bite to eat at Arby's and then drive to Anderson from 96th/Keystone in Indianapolis. When we arrived at Ed Martin Derek greeted me and my wife and the Black Prius was prepped and ready to go. His entire team had stayed over to help with our purchase. His appraiser I dont know his name looked at our Lexus and gave us what we needed for Trade-In and after 10 minutes filing out a credit app for Toyota Credit we moved over to the Finance area. Tyler Porter the Finance Mgr was just as awesome and answered all of our questions and got my wife's loan approved on the spot. We ended up leaving the dealership 2 full hours after they closed. Great Experience, Great People! More

This is one of the best purchasing experiences I have ever had. First of all, Sky and Tony both treated me with the utmost respect. It's difficult being a woman buying a vehicle. Most dealerships assu ever had. First of all, Sky and Tony both treated me with the utmost respect. It's difficult being a woman buying a vehicle. Most dealerships assume you need permission from your hubby or that you are not really interested in buying because you probably don't have any money. Not at this dealership! They were super friendly, extremely honest, and knew their product! They didn't have my Scion xB Release Series 9.0 at their dealership, so Sky looked at some other locations and found me one, got it sent to his store, and got it completely ready for me within 3 days! AND let me use a loaner vehicle (which was really nice and very clean) until my vehicle was ready! They were never condenscending or rude. They made the process extremely easy and I fully plan to buy other vehicles from them, whenever we may need one. Super glad I found this awesome dealership! They really know the meaning of great customer service. Oh yeah, AND they even got me a waaaay better interest % than even my credit union could with a longer term! Great job guys! Oh! And the new Scion xB Release Series 9.0 is GORGEOUS!!! Thanks again! More

In more than 25 years of leasing cars and trucks for combined business/personal use, this experience was best by far. Considerate, businesslike approach of salesperson; consistent, considerate attitude combined business/personal use, this experience was best by far. Considerate, businesslike approach of salesperson; consistent, considerate attitude of finance manager made it that way. These guys have achieved the important balance of being good businesspeople with kind respect for the intelligence of the customer. While we're always a little wary from past experiences, we didn't get the strong sense of "buyer beware" as we have before. I would recommend them to anyone. They earn awards from Toyota and I understand why. More

This is my second purchase from Ed Martin.They have totally went above and beyond on my new toyota Tundra purchase!Very polite,not pushy in any way and after the deal was done my great salesman is very totally went above and beyond on my new toyota Tundra purchase!Very polite,not pushy in any way and after the deal was done my great salesman is very personable! He was completely honest and found the perfect truck and deal for me!!! In all my years of auto buying this dealership is no doubt the very BEST!! More

I am a 50 year old Guy who has been a Lexus owner for 20 plus years. I say that because once a Lexus Owner, you feel asthough you are intitled to GREAT service. These guys did a very nice Job making me fee plus years. I say that because once a Lexus Owner, you feel asthough you are intitled to GREAT service. These guys did a very nice Job making me feel comfortable and leave "feeling good". I am a USAA member and was repected with USAA pricing. Derick and Neal went out of their way to accomodate me. I highly recommend the dealership and the Derick/Neal team. Signed, A Retired Command Sergeant Major More