Ed Martin Nissan of Fishers

Good sales service over all I don't feel I was heard very well in regards to expected cost. At the end..i was at the end ( seeing ppl leave who came after me) Without those coupl I don't feel I was heard very well in regards to expected cost. At the end..i was at the end ( seeing ppl leave who came after me) Without those couple things I would recommend them to others for sure. More

My experience could not have been better! Nissans have been my favorite for a very long time. This dealership is well managed, clean, newer and the staff are all very friendly and helpful. B Nissans have been my favorite for a very long time. This dealership is well managed, clean, newer and the staff are all very friendly and helpful. Best of all is Jeff who has now helped me with my 4th Nissan. He is professional, knowledgeable, patient, quick to respond to questions and has every other quality of a top notch sales person. I feel that he works hard to help me make the decision that is right for me and not for him or the dealership. If you are looking for a Nisan, be sure to visit Ed Martin, and most importantly, be sure to ask for Jeff! More

Excellent Experience at Ed Martin Nissan of Fishers I cannot say enough good things about our experience at Ed Martin Nissan of Fishers. After a long, frustrating day of car shopping at other dealership I cannot say enough good things about our experience at Ed Martin Nissan of Fishers. After a long, frustrating day of car shopping at other dealerships we made it to Ed Martin where the entire process was seamless thanks to Darren Warren. He was honest, friendly, listened to our needs, passionate about his job, and truly cared about finding us a great deal. We were also introduced to the rest of the Ed Martin staff who were very friendly and great to work with (the rest of the sales team, financing, service). We called Ed Martin specifically interested in the Nissan Murano Platinum after having a bad experience at Tom Wood Nissan on 96th St, and Darren was super quick to respond with the necessary information. With Ed Martin the trade-in value for my 2007 Altima was $2,000 higher, which is what we knew we should be getting for the car based on our prior research. Their pricing for the Murano Platinum was exceptionally better (huge difference), and the customer service we received was priceless. They were more than fair in every aspect of the car buying process. We will be recommending Ed Martin Nissan of Fishers to everyone we know. More

Good experience, but some disconnect in the final moments We had a very good experience, overall, with this dealership. We found a car we wanted and were escorted through the price agreement process about as We had a very good experience, overall, with this dealership. We found a car we wanted and were escorted through the price agreement process about as normal. What we found difficult, but didn't really realize it until after we had time to digest, was the service coverage they sold us in the final deal signing moments. It was sold in a way that wasn't necessarily misleading, but more mis-described. It was described as something that was covering the car and added to your monthly payment, not something you bought as a whole package on top of your purchase price and would be something we would be financing through the life of the car loan. This was particularly important to me (and I almost went back afterwards to return the car out of spite) because the car had 50k miles and the coverage would only cover the car up to 100k. We are sure to hit 100k before we stopped paying for the car and so I was trying to figure out if the coverage costs would end when we hit the 100k point and they didn't understand my question enough to explain that I was buying coverage - and paying for the whole coverage package, even though I would lose the coverage in 50k miles. So, they need to be more clear about what they're selling and not try to rush through the "signing" part of the sale. In the end, I probably still would have bought the coverage, but I would have felt better about knowing what I was financing, up front! This is the only reason I'm giving the dealership 4 stars, instead of 5. Oh, and they delivered our 2013 Nissan Armada with less than 1/4 tank of gas and one of the key fobs had to be returned and fixed because the service department didn't check them out before we left the lot. Two other reasons I can't give them 5 stars. More

Hidden fees, expenses and absolute dishonesty We were attempting to purchase a used Nissan Altima. After the traditional experience with a salesman, he came back from the sales manager with an off We were attempting to purchase a used Nissan Altima. After the traditional experience with a salesman, he came back from the sales manager with an offer. Of course they were way to high and then he asked the "traditional" question, "where do you need to be". After we educated him about my trade in value + the price of the used car+ the interest rate of the loan we could get, he said he believed they could work something out. He returned with a range of options all of which were higher than the initial negotiation. The three options required me to put money down and did not show a specific payment but a range of payments at each level of down payment. When I asked what he misunderstood about our requirements, he said Ed Martin had to charge for destination and handling, prep fess, blah, blah, blah. We walked. After explaining to him the dishonesty and hidden fees we walked. We will not go into an Ed Martin dealership again. Either Ed Martin does not understand basic math or they choose to practice in deceit and dishonesty and poor workmanship in understanding a customer. More

Great Experience at Ed Martin Nissan My wife and I purchased a new Nissan 2015. We traded in a 2008 Dodge Charger. Our experience was outstanding. Kenny Scott was our salesman and he My wife and I purchased a new Nissan 2015. We traded in a 2008 Dodge Charger. Our experience was outstanding. Kenny Scott was our salesman and he was tremendous. He spent several days getting the right vehicles and allowed us to look over and drive our final selections. Kenny was knowledgeable, friendly and professional. Once we made the deal, we were shown all areas for future service and introduced to about every member of the staff. We will come back for our next car purchase. The ONLY down side to the dealership is the lack of signage to get into the dealership. If you do not know the area, it can be a little tough to find your way. More

Good Experience at Ed Martin Nissan in Fishers We purchased a 08 Chevrolet Suburban and traded in a 05 Dodge Ram pick up in July 2015. The salesman Jered Hart went over and above to make us happy We purchased a 08 Chevrolet Suburban and traded in a 05 Dodge Ram pick up in July 2015. The salesman Jered Hart went over and above to make us happy. Even down to programming the radio to the stations that he knew we would like. Our experience with the service department was a little frustrating. We were supposed to pick up the suburban after the air conditioning was fixed on a Monday. We were told they had too order a different part and it would be ready on Thursday. Still not ready. We finally were able to pick it up on Saturday and found out that Jered Hart himself had taken care of the detailing of the vehicle for us. I would recommend giving this dealership a chance and dealing with Jered Hart. More

Great service Great customer service and salesmanship, best experience I've had at any dealership. I would recommend anyone and everyone to go here. Jared helped me Great customer service and salesmanship, best experience I've had at any dealership. I would recommend anyone and everyone to go here. Jared helped me find a car within my price range and get the best rates on a vehicle that he could. More

Jared Hart was great and I feel that I got a great deal. Ed Martin of Fishers was very easy to work with and I feel like it was a very different experience from other dealerships. I have 5 kids and not a lo Ed Martin of Fishers was very easy to work with and I feel like it was a very different experience from other dealerships. I have 5 kids and not a lot of time and Jared Hart and Alan Gooch made this experience quick and painless! The financing with Man Phung was so easy and he found the best deal for me and my business. More

Going the extra mile I found the Tacoma on line and started a dialog with Jered Hart. He walked me thru some of the history of the vehicle by phone or text. I set up an ap I found the Tacoma on line and started a dialog with Jered Hart. He walked me thru some of the history of the vehicle by phone or text. I set up an appointment which was later in the day as I had to leave after work. GPS wasn't working well that day and had to stop at a McDonalds to call Jered for directions. Jared was there in five minutes with the vehicle we were looking at online. He let my wife drive the Tacoma back to the dealership as I followed. The truck is for her. He was able to answer every question we had. I had financing set up with my bank in my home town. Jered was able to set us up with a better rate than my bank had offered. Jered stayed late (after hours) to close the deal. A true professional. Going to a dealership in search of a vehicle is not high on my list for buying a vehicle but, Jered has made the experience a pleasant one. Thanks Jered! More