Back

Ed Martin Nissan of Fishers

Fishers, IN

4.9
954 Reviews
The Ed Martin Automotive group was founded in 1955 by Ed Martin Sr. Ed began life as the first born child of Clarence and Nellie Martin in the Indiana University Coleman hospital in Indianapolis, IN. His entrance into this world shows that his life was destined to be anything but typical. Ed graduated from Manual High School as a football star and continued his football career at Butler University in Indianapolis. Ed's parents were both attorneys; his mother was the first woman to pass the bar in Allen County, Indiana; his father was a Supreme Court Justice for the State of Indiana. In 1946, in Indianapolis, Ed, at the tender age of sixteen, purchased his first automobile with money he earned from delivering groceries and selling ice in his neighborhood. He sold his first car from his parent's front yard. His parents, being both professional and very proud people did not allow Ed to continue selling cars from their front yard. So, Ed approached the neighborhood "filling" station owner and negotiated a deal to sell his cars from the station. As sales grew, it became apparent he had to open his own used car lot, from which he continued selling and wholesaling used cars. In 1955, Ed Martin purchased his first new car dealership, an Oldsmobile dealership in Shelbyville, Indiana. In 1960, Ed Martin became the youngest Ford Automotive dealer in the entire United States. Over the following years, the Ed Martin Automotive Group has evolved into one of the top privately owned corporations in Indianapolis and top eighty corporations in Indiana.
Contact Dealership

13397 Britton Park Rd

Fishers, IN

46038

Directions

By Type

Showing 954 reviews

October 12, 2021

Evan and several members of management were awesome to work with. Not high pressure at all. Made the process super easy. Highly recommend More

by leach.brian1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ewen
Oct 12, 2021 -

Ed Martin Nissan of Fishers responded

Thank you for your review of our dealership team, Brian! We truly appreciate your business. Enjoy your new vehicle!

October 01, 2021

Logan was extremely helpful, professional, and clearly very passionate. Had a wonderful experience! 10/10 would recommend going here to buy your next vehicle! More

by Cody Carlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much, Cody! We truly appreciate your business and your review of Logan and our dealership. Enjoy your new vehicle!

September 30, 2021

Thank you to Ed Martin of Fishers and Logan for helping me get a great car! Helped me get a awesome deal and friendly people. Would recommend! More

by kweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much! We truly appreciate your business and your wonderful review of Logan and our dealership. Enjoy your new vehicle!

September 22, 2021

Someone contacted me right away via phone and email so they were on it! Thank you. More

by kknezevich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ed Martin Nissan of Fishers responded

You are very welcome! Thank you so much for your business and your review!

August 30, 2021

Our experience with Ed Martin Nissan and our salesperson, Logan, was nothing but the best! After doing some online searching, we selected a couple of vehicles to look at in person. Upon arriving at the dea More

by Julia
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harmeyer
Aug 30, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much, Julia! We truly appreciate your business and your 5-star review of Logan and our dealership team. Enjoy your new vehicle and we look forward to working with you for many years to come Welcome to the Ed Martin Nissan of Fishers family!

August 28, 2021

We brought our 2021 Nisan Leaf in to be repaired 3 times (ALL 3 times were within 30 DAYS & the 3rd time they had it from 8-4-21 to 8-27-21 which is *23 DAYS!*) to this dealership location that we leased it More

by Christina Ann Wiehoff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Ed Martin Nissan of Fishers responded

Hi Christina, thanks for taking the time to leave this review. I want to start by apologizing for it taking three visits to understand the problem your Leaf was having. We followed the diagnostic procedures Nissan provides. After clearing the code that was set we were unable to duplicate or recreate the concern. We assumed that you had been following the established charging procedures which are clearly outlined in your owner's manual. This is the first time we have experienced a problem of this nature with a Leaf. In speaking with Simon and our cashier, it is clear you were unaware of the proper procedures to follow when charging the vehicle. This is what caused your issue. The good news is that Simon had printed copies of the pertinent parts of the owner's manual and we provided you with them. For your reference; the owner's manual is in your glove compartment and provides information about your vehicle. The only time in your conversation with Simon that might be considered dismissive was when you demanded compensation for us driving your vehicle in an attempt to duplicate the issue with it. Simon had contacted your husband for approval for us to do so, and, your husband gave us his approval. Simon explained that your request for compensation was without merit. We believe that the issue you have had with your vehicle is one where you lacked the understanding of how to correctly charge the vehicle. Based on my reading of your post you now understand how to properly charge the vehicle. Thanks again, Joe Whalen; Service Manager- Ed Martin Nissan of Fishers. jwhalen@edmartin.com

Sep 02, 2021 -

Christina Ann Wiehoff responded

Hi Joe, You are mistaken, misinformed, or possibly outright lied as to how Simon conducted himself with me when I came to pick up the car. After Simon gave me what was highlighted (which I do appreciate) he said that any charging station needs to be within specs as to what the car could take. Simon was unable to answer the QUESTIONS (plural) as to (1) what those specs were as well as (2) how to determine what specs the charging station would deliver either through the car or through the station. When I asked him if he could find it in the manual he said "no" and that I should look it up. This is VERY dismissive and demeaning behavior, the way that he did it. Further more, when my husband submitted a review directly to Ed Martin Nissan he said that he received a call from the gentleman who helped me figure stuff out about the rouge (loaner car that he referenced in the call) and he said that "Nissan would likely be reaching out to us to discuss some kind of compensation". I do believe that this gentleman, based off some of the responses I've seen from you in multiple places referring to this exact customer service you gave me, is you, Joe Whalen. Since your establishment is the only connection we, as customers have with Nissan is why I asked. Otherwise when should we expect this call directly from Nissan as you assured my husband? We really do appreciate your help and we do love our car and the money it saves us but I feel these are fair questions.

Sep 02, 2021 -

Ed Martin Nissan of Fishers responded

Hi Christina, Once again I would like to thank you for taking the time to leave this review. You are correct that I was the person who helped you understand the Rental Car we put you into. I was the person who called your husband as well. The only conversations about any type of ‘compensation I recall were: 1. A demand on your part for either Ed Martin or Nissan to reimburse you for your fuel cost because we could not provide you with a Leaf as a Rental Car. I agreed to do so because you are our customer. You supplied us with two receipts for fuel when we delivered your vehicle back to you. You will receive a check from Ed Martin, if you haven’t already, for the fuel which is what I agreed to do. 2. A demand on your part for either Ed Martin or Nissan to compensate you for our use of your vehicle in order to diagnose the problem with it. We had your husband’s authorization to operate the vehicle. We needed to drive the vehicle in order to duplicate the concern you brought the vehicle in for and, as you pointed out, we provided you with a vehicle to use while we had yours. This demand was without merit and we explained that to you. Again, as your husband pointed out in one of his recent posts, the problem your vehicle had was due to operator error, not an actual issue with your Leaf. We did not attempt to charge you when we made this determination. Thanks again, Joe Whalen; Service Manager-Ed Martin Nissan of Fishers jwhalen@edmartin.com

August 23, 2021

Logan Dresher was professional, personable, knowledgeable. He was very good to work with in that he listened to my needs, provided options, and answered my questions. I would definitely buy ano More

by Scon223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much! We truly appreciate your business and your review of Logan and our dealership. We look forward to working with you for many years to come. Enjoy your beautiful new vehicle and have a great rest of your summer!

August 06, 2021

Brian and Emily were great to work with. Emily communicated well and answered all my questions about the Nissan truck. Brian was very responsive to my request to fix a part and the sale went well. More

by Marc
Recommend Dealer
Yes
Employees Worked With
Emily, Scott Harmeyer, Brian Ewen
Aug 06, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much, Marc! We truly appreciate your business and your wonderful review of Emily, Brian, and our dealership team. Enjoy your new vehicle and reach out to us anytime!

August 06, 2021

Logan was awesome. Very personable, kind, and made my wife feel included in the whole process. Helped us get in a car that made sense for our situation. Thanks for everything you did! More

by Nickoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much for your wonderful review of Logan and our dealership, Nick! We truly appreciate your business and look forward to working with you for many years to come, enjoy your new vehicle!

July 05, 2021

Our experience at Ed Martin Nissan was great due to Logan Dresher’s professionalism. More

by Lester Wicker & Keith Mohler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Dresher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harmeyer
Jul 05, 2021 -

Ed Martin Nissan of Fishers responded

Thank you so much for your wonderful review of Logan and our dealership! We truly appreciate your business and look forward to working with you for many years to come, enjoy your new vehicle!

...
74
...