Ed Martin Nissan

Kenneth was very personable and knowledgeable. He was patient and explained the car and financing. He was patient and explained the car and financing. More

DO NOT TRUST THIS DEALER I purchased a vehicle in January 24'. Two weeks after purchasing, we began experiencing noise from the belts. After taking it in to get serviced, the mechanic discovered that January 24'. Two weeks after purchasing, we began experiencing noise from the belts. After taking it in to get serviced, the mechanic discovered that someone had broken a bolt that holds the tensioner pulley off into the motor, drilled it out, filled the hole with JB weld, and then put a bolt back in. This was used to hold our entire pulley/belt system together. Of course, the JB weld gave out and our entire system shifted out of place and began grinding together. The car has been sitting for over 3 months as it cannot be safely driven. I am so thankful the entire system didn't fall apart while driving with my kids. I contacted the dealer after seeking legal consultation and requested that they purchase the vehicle back at my principal balance, which would still put me out thousands of dollars. Although this is the most ETHICAL thing to do as it was sold to me in an EXTREMELY unsafe condition and could have caused bodily harm had we not found the problem so quickly, I was told they were not willing to agree to any arrangements to mend the situation. The last 4 months have been extremely devastating to myself and my family. The lack of integrity, customer service and overall compassion for a human being after making a terrible business transaction at this dealership is disgraceful.  More

This is my forth time dealing with Ed Martin and just like the last, this dealership is the best in Indy. All the employees from Mgr. to shop worker are very professional, courteous, and knowledgeable! I like the last, this dealership is the best in Indy. All the employees from Mgr. to shop worker are very professional, courteous, and knowledgeable! I lost track of all the wonderful things that were done without prompting. More

Seamlessly process. Caleb was super kind, solve all my questions, gave me advises that have been really helpful Caleb was super kind, solve all my questions, gave me advises that have been really helpful More

Friendly, helpful, welcoming, teamwork, comfortable, not pushy, and excellent customer service. We felt very welcomed and appreciated. When one person stepped away, another stepped right in. pushy, and excellent customer service. We felt very welcomed and appreciated. When one person stepped away, another stepped right in. More

The dealership was easy to work with regarding a specific car in which I had interest. car in which I had interest. More

We were looking for a specific model of the Nissan Frontier and found it at Ed Martins in Fishers. The employees are genuinely friendly and helpful, and very knowledgeable of their products. We Frontier and found it at Ed Martins in Fishers. The employees are genuinely friendly and helpful, and very knowledgeable of their products. We were very fortunate to have Caleb Raymer as our sales person. This young man is an outstanding sales person, he is very knowledgeable of every aspect of the vehicle and took time to explain everything to us in great detail. Caleb answered all our questions with attention given to every detail. He is a very genuine and helpful person and a pleasure to work with, he made sure that we were comfortable with the vehicle before we left the lot . Caleb has followed up with us after taking the truck home, making sure to see if we have any questions or need help with anything. We would highly recommend Caleb to our friends and family. Thank you again Caleb for taking care of us! More

Very knowledgeable sales man. Impressive knowledge of the vehicle and very knowledgeable of its technology. Impressive knowledge of the vehicle and very knowledgeable of its technology. More

Low stress. Easy to work with. Knowledgeable about the products they sell. Nice buying experience Easy to work with. Knowledgeable about the products they sell. Nice buying experience More

Great experience buying our vehicle. Ken was exceptional in everything and very informative. Thank you Ken was exceptional in everything and very informative. Thank you More