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Ed Martin Honda - Service Center

Indianapolis, IN

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14 Reviews

14 Reviews of Ed Martin Honda - Service Center

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September 12, 2024

Dave took care of my problem. In fact, everyone at Ed Martin Honda are great. More

by callaway.tj58@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Sonneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Ed Martin Honda responded

Thank you for your business and kind words! We're thrilled to hear our team made your experience great.

June 01, 2024

Blake not only gets the car cleaned but also fixes the mirror when it comes off More

by barrysteve373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Blake Brill
Jun 01, 2024 -

Ed Martin Honda responded

Thank you so much! We truly appreciate your business and kind review of Blake!

January 31, 2024

As we were in the premises of Ed Martin Honda in N Shadeland, , looking at the cars for sale,, a very nice courteous guy who introduced himself as Orlando Itza happily attended to us so well, we deci More

by jflores.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Itza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Ed Martin Honda responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey.

December 28, 2022

Dropped vehicle 3pm for oil change. Left it overnight. Still wasn’t done at 10am. Guessing a Ford Ranger doesn’t rank with a Honda. Either way I was done wrong. No more Ed Martin leases More

by Slammer
Recommend Dealer
No
Employees Worked With
It wasn’t Hershel’s fault. He was very nice. Pretty sure it was his boss that didn’t care when a Ford was ready for the customer.
Dec 28, 2022 -

Ed Martin Honda responded

Please reach out to our GM Dave Sonneman, he would like to assist you. Thank you! Dave Sonneman Ed Martin Honda W 317-359-4227

October 17, 2022

We had our Honda van towed to Ed Martin on Monday morning. The first available service opening was 10 days out. However, service rep Steve Pedigo went above and beyond. He was able to get a tech t More

by Jason K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pedigo
Oct 17, 2022 -

Ed Martin Honda responded

Thank you so much, Jason! We truly appreciate your business and your wonderful review of Steve and our dealership. We look forward to working with you again!

May 04, 2022

I just wanted to drop a quick note to let Honda know that I caught you, I caught you giving wonderful customer service in a day when customer service is very questionable More

by blhamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT PATTERSON
May 04, 2022 -

Ed Martin Honda responded

Thank you so much! We truly appreciate your business and your wonderful review of our service team. We look forward to working with you for many years to come.

April 20, 2021

I would like to thank Dave Sonneman and Ron Hammer for working so hard to get me a great deal. Thank you so much gentleman More

by akcoppin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sonneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Gottlieb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Ed Martin Honda responded

Thank you so much for your wonderful review of Dave, Ron, and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new vehicle!

March 24, 2021

Ron was a pleasure to work with! I scheduled my test drive online and within an a little over an hour we had a great deal on a new Odyssey that my whole family loves. He was great through the whole proc More

by nyetrogen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn LaFlamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Ed Martin Honda responded

Thank you so much! We truly appreciate your review of Ron and our dealership team and your business. Welcome to the Ed Martin Honda family, enjoy your new Odyssey!

October 26, 2020

There was a good day for us after shopped around couple car dealers in Indianapolis , finally we found a good price for a car we’re looking for that is Honda Passport 2021. I highly recommend ED MARTIN HO More

by Duc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn LaFlamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Gottlieb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Ed Martin Honda responded

Thank you so much for your wonderful review of our dealership team. We truly appreciate your business and look forward to working with you for many years to come. Enjoy your beautiful new Honda Passport!

June 19, 2020

I bought a 2019 Honda Cuvic Si. It’s not what I went looking for but it was red and black and fun to drive (I’d been driving minivans for 14 years). My oil change people alerted me to some damage to som More

by Paul S.
Recommend Dealer
Yes
Employees Worked With
Dave Sonneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jun 19, 2020 -

Ed Martin Honda responded

Thank you so much for your wonderful review of Dave and our dealership. We truly appreciate your business and look forward to working with you for many years to come!

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