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Ed Martin Chrysler Dodge Jeep Ram - Service Center
Anderson, IN
22 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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22 Reviews of Ed Martin Chrysler Dodge Jeep Ram - Service Center
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August 29, 2018
Dismissive General Manager Advice from JCC, work out with EM. Talked to Brain once , he doesn’t return calls & MIA for 3 hrs. rest of time. Returned home. Advice from JCC, work out with EM. Talked to Brain once , he doesn’t return calls & MIA for 3 hrs. rest of time. Returned home. More
by Cjay 76
Employees Worked With
Other Employees :
Not sure, saleman & F&I, Randy White
August 13, 2018
Nearly cheated by the service department I took our van in last year for an ac issue. They told me it wasn't covered by my warranty and needed a new HVAC system for 1k. It was near the end of I took our van in last year for an ac issue. They told me it wasn't covered by my warranty and needed a new HVAC system for 1k. It was near the end of the summer so we waited. We called this year to verify it couldn't be an obscure recall we found for a "blend actuator". They said, "No, it was definitely the HVAC". I ordered the part and had a friend's shop change it anyway because it was a simple change. That was all that was wrong. We spent a lot of time driving a vehicle with no AC because they quite possibly were trying to get me to pay 1k instead of a cheap fix. They were kind enough to reimburse me for the money I paid the other shop to fix it which I truly did appreciate. However, this made me question if I should always get 2nd opinions before I have them repair a vehicle. More
by jonathan_reed
Employees Worked With
