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Ed Martin Chrysler Dodge Jeep Ram - Service Center

Anderson, IN

4.0
22 Reviews

22 Reviews of Ed Martin Chrysler Dodge Jeep Ram - Service Center

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September 25, 2024

I was suppose to be reimbursed for the buy 3 tires get 1 free special and never did. Contacted Brian Burke and he never got back with me. More

by Edgosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Burke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ed Martin Chrysler Dodge Jeep Ram responded

We apologize for the recent misunderstanding. We will reach out to you when we open on Thursday.

March 21, 2024

I purchased my truck here and I use this dealership for all the service that I have completed on my truck. More

by jgropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Frazier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wellons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Ed Martin Chrysler Dodge Jeep Ram responded

We appreciate your business and are happy to have you as part of our automotive family. If you ever need assistance or have any questions, please don't hesitate to reach out!

February 28, 2024

I have had a couple of issues with the dealership and will not be going back! I purchased 2 cars from them and thought I had found a place that would take care of my vehicles. The body shop did not do th More

by kox.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Ed Martin Chrysler Dodge Jeep Ram responded

A manager will reach out to you to discuss your review. We did notice when researching your review, you have not been to our dealership since 2021.

February 26, 2024

Brady Riddle was exceptional in helping me troubleshoot and determine what would be the most cost effective solution. He followed up and helped answer all of my questions and was attentive to my concerns. More

by tengland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Riddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ed Martin Chrysler Dodge Jeep Ram responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey. Enjoy your beautiful Jeep!

December 29, 2023

This person was extremely personable and knowledgeable. He made me feel like I was speaking to a real person, all the while having a professional regard for my vehicle. Jourdan is a great asset to this com More

by Oliviajlaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wellons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jourdan Parks, Bart Johnson
Dec 29, 2023 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much! We truly appreciate your business and your feedback. Happy New Year!

August 19, 2023

This company has taken more care of me with my troubled vehicle than the dealership purchased from. Errol has been my primary contact and has been professional prompt and transparent. They’ll always be my More

by Amberllopeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much, Amber! We truly appreciate your business and your wonderful review of Errol!

August 14, 2023

Great service, super comfortable and easy process. The staff is excellent! Mason is a great gentleman! I got a lot of information. Will definitely return! More

by aali428
Recommend Dealer
Yes
Employees Worked With
Mason Meranda
Aug 14, 2023 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you for choosing Ed Martin Chrysler Dodge Jeep Ram for your service! We truly appreciate your business!

August 14, 2023

Mason was awesome! He answered all my questions and was very professional and helpful. I would highly recommend him! More

by Mricke1
Recommend Dealer
Yes
Employees Worked With
Mason Meranda
Aug 14, 2023 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you for choosing Ed Martin Chrysler Dodge Jeep Ram for your vehicle's service! We truly appreciate your business!

January 01, 2023

I have bought several vehicles at EdMartin and it’s the only place I shop. This is the first used vehicle that I have bought and it was to nice to turn down. I would love to have bought a new truck but I r More

by dunsmore24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Hines, Juan Cruz
Jan 01, 2023 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much! We truly appreciate your loyalty and continued business. Enjoy your beautiful Chrysler and have a happy New Year!

September 23, 2022

Chris has been very helpful over the phone. He has gone above and beyond. If I decide to get a new Jeep/Dodge/Ram Vehicle it will be because of the level of effort Chris has put in. More

by jczankl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gross
Sep 23, 2022 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review of Chris and our dealership. We truly appreciate your business!

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