Ed Martin Chrysler Dodge Jeep Ram

We had an excellent experience with Dereck. He is the manager there-- and really has cultivated a culture of positivity among the employees. Buying a car shouldn't be a stressful process, but s He is the manager there-- and really has cultivated a culture of positivity among the employees. Buying a car shouldn't be a stressful process, but so often it can be! In Dereck's hands, we felt confident in our purchase and would recommend purchasing a car from him or one of the sales folks here 10/10 times! More

I purchased a 2025 Ram 1500 that has had 3 issues in under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck ar under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck around that has a check engine light on for an engine malfunction and a whining noise from the engine on cold starts. The 3rd issue is temporarily resolved. I requested to get out of the truck and get into another one so I could leave these issues behind. I was told I would be taken care of. Keep in mind I took a PTO day off of work to find a solution and common ground. I sat at the dealership for 2 hours and was patient. I was told several times that the GM is working on my deal. He didn’t even touch it and approached me realizing that I had been waiting. He told me he would be with me in 20-30 mins. He said I could leave and he’d call me to talk it out . I said that’s fine, I’m going to drive the 70 miles home and will expect his call. Well that call never came. I followed up through the day and was told he’s working on it just to be told once they were closed that they would look into it tomorrow. I’ve purchased 5 new vehicles at this dealership and was treated like this? I can’t wrap my head around how this is acceptable. The lack of empathy, professionalism, desire to do right, and transparency about the ordeal are prevalent. I was also told that I would have to come more out of pocket on the new vehicle to get out of the seriously flawed one I have. I genuinely in good faith wouldn’t think Mark Harrison would let this fly. I’ve been loyal, patient, and as understanding as I can be in this matter. To be led on, not prioritized, and not respected is inexcusable. More

Just bought a Jeep Compass and was completely taken advantage of. Extended warranty was added for $3,000 without asking and charged $500 for key replacement without asking. When confronted about the ex advantage of. Extended warranty was added for $3,000 without asking and charged $500 for key replacement without asking. When confronted about the extra charges they acted like this is charged to everyone when in fact it is not. I would never purchase a car from this dealership again. They are very deceiving and just about making money. If I could I would take my Jeep back and cancel the entire transaction. More

Kris was great! I couldn't have asked for a better salesman! He even helped my granddaughter get a vehicle at the Chevy dealer too. When we had issues with a very pu I couldn't have asked for a better salesman! He even helped my granddaughter get a vehicle at the Chevy dealer too. When we had issues with a very pushy salesman there that wouldn't listen to our concerns he helped make it right and get a different salesman to deal with. It was her first time buying a car so that was very important for it to be a pleasant experience. I would recommend Kris at Ed Martin Jeep to anyone, I cannot say enough how wonderful he was to work with. If we ever need another vehicle we will definitely be back to see him!!! Thanks! More

James was one of the best sales people I've worked with at a dealership. I told him we were looking to purchase our son his first car and he made a few recommendations and then pulled each one to the front at a dealership. I told him we were looking to purchase our son his first car and he made a few recommendations and then pulled each one to the front so that we could test drive them all. Excellent buying experience! More

Robin was such a wonderful lady to work with. I give her great xxxxxxto work in a heavy male dominated industry and she does it with easy. I’m very glad to have given her my unplanned business ri I give her great xxxxxxto work in a heavy male dominated industry and she does it with easy. I’m very glad to have given her my unplanned business right at the end of her work day. Thank you again Robin and Ed Martin CJDR! More

Kris was incredibly helpful throughout the car-buying process and maintained transparency every step of the way. His help made the entire experience smooth and stress-free. process and maintained transparency every step of the way. His help made the entire experience smooth and stress-free. More

Robin and Jeremy made the process quick and easy! We are so happy with our new vehicle! We will go back to them in the future and would definitely recommend! We are so happy with our new vehicle! We will go back to them in the future and would definitely recommend! More

The process was fantastic. Everyone was kind, patience, and extremely helpful. Willing to go above and beyond to help me, get in something I wanted. Everyone was kind, patience, and extremely helpful. Willing to go above and beyond to help me, get in something I wanted. More

Kris was great, very professional. I really appreciate that he didn't make me feel rushed in my decision making. In fact, he was very patient with me and didn't mind when I brought a I really appreciate that he didn't make me feel rushed in my decision making. In fact, he was very patient with me and didn't mind when I brought a couple of friends with me to check out the car as well. My experience with Kris was star worthy. Also, Ed Martin was very professional as well when my car's Check Engine light came on and needed to be repaired. Right away they were on it, figured out what was going on, repaired it, and had it back to me right on time! I would definitely recommend Kris to work with as a Sales Professional and Ed Martin Chrysler, Jeep Dodge, Ram for sales and service. Way to go Team!!!! More