Ed Martin Chrysler Dodge Jeep Ram | Page 43

By far the best dealership experience and service I’ve ever had. They were thousands of dollars cheaper than any other dealership i looked it. ever had. They were thousands of dollars cheaper than any other dealership i looked it. More

Service Department is TERRIBLE!!!!! Long story short but this week I took my Grand Cherokee in for the THIRD time for the same issue. The last time is cost me $1,000 and they didn't fix the problem. They this week I took my Grand Cherokee in for the THIRD time for the same issue. The last time is cost me $1,000 and they didn't fix the problem. They are merely guessing. I can get on Google and read all sorts of forums that would help explain the issue but instead I thought I was taking it to "Certified" mechanics. I expect this from a Jiffy Lube but not a dealership where I am paying upwards of $100/hr for labor. Just pitiful. And to beat that, I had to call the Service Advisor three times to inquire...he NEVER reached out to me. Are you kidding? Service Manager is just as bad. He stated he didn't think they fixed the issue and wanted to keep it. What have they been doing the three days they had it?!?! Mechanics don't drive vehicle after they "fix" them, they can't diagnose, etc. AND, after getting it back from an oil change the dipstick was broken off.....they say they didn't do it. Engine cover not properly put back on. The problems were endless. We will take to a dealer than can actually work and fix cars. What an absolute miserable experience. If your car needs work this is NOT the place. More

We worked with Kris to get this car. He was great to work with! We would definitely go back to him for another purchase in the future. with! We would definitely go back to him for another purchase in the future. More

One of the easiest car buying experiences we have ever had. Mike Henderson was absolutely awesome, made us feel like family. We are extremely thrilled with our purchase after traveling from Cincinnati to had. Mike Henderson was absolutely awesome, made us feel like family. We are extremely thrilled with our purchase after traveling from Cincinnati to see the car. More

After being treated horribly by another dealership, we came to Ed Martin and Kris Groninger was the best salesmen that I’ve dealt with in a long time. Give him a chance and he will help you anyway he can came to Ed Martin and Kris Groninger was the best salesmen that I’ve dealt with in a long time. Give him a chance and he will help you anyway he can !!! More

I looked across five states to find this jeep. I found five in five different states and chose Ed Martin because of their exceptional customer service. From my initial phone call with Kris G all the way t five in five different states and chose Ed Martin because of their exceptional customer service. From my initial phone call with Kris G all the way through the meticulous title paperwork needed for a license plate application, this dealership exceeded my expectations. I look forward to buying my next jeep from Kris and Ed Martin. More

By far the very best car dealership I have ever worked with! Was in and out and didn't have the high pressure sales experience! with! Was in and out and didn't have the high pressure sales experience! More

Great experience up until the agreement signing Jordan and Mike were both extremely courteous, helpful and pleasant. The vehicle I purchased was a 2014 Hyundai Santa Fe Sport and I was informed that Jordan and Mike were both extremely courteous, helpful and pleasant. The vehicle I purchased was a 2014 Hyundai Santa Fe Sport and I was informed that it still had some warranty life left (drive train, emissions). Felt slightly misled when I was asked to sign off on an As Is vehicle with no warranty by their somewhat unpleasant finance guy who only seemed interested in rushing me thru paperwork instead of actually helping me thru the process. Not even a 'Thank you for your business' or 'Have a nice day' at the close, like I was inconveniencing him by asking for clarification on parts of the agreement. More

They made purchasing a vehicle extremely easy. Isaiah was very cordial and easy to work with. Highly recommend purchasing your next vehicle from this location! was very cordial and easy to work with. Highly recommend purchasing your next vehicle from this location! More

Excellent service. Very professional. Very friendly. Would definitely recommend buying a car from Kris! It was my first car to buy and he made the process super easy and go really smoothly. Would definitely recommend buying a car from Kris! It was my first car to buy and he made the process super easy and go really smoothly. More