Ed Martin Chrysler Dodge Jeep Ram | Page 34

What a great experience trading vehicles. Everyone was great. They all went above and beyond to help and make the trade awesome. I will definitely make thw drive!!! Everyone was great. They all went above and beyond to help and make the trade awesome. I will definitely make thw drive!!! More

Well, I got my tires put on in January and they bent my rocker arms on both sides where the lift goes and so much that it hits the bottom of door! I call, he sets up time to take pics of damage, and DOES N rocker arms on both sides where the lift goes and so much that it hits the bottom of door! I call, he sets up time to take pics of damage, and DOES NOT EVEN COME OUT TO MEET ME NOR TALK TO ME! Then he finally calls me back to tell me THEY DID NOT DO THE DAMAGE TO MY CAR AND ARGUES WITH ME AND SAID HE’LL STAND BEHIND DODGE OATH, AND STILL SAYING DODGE DID NOT DO THIS STILL ARGUING! A guy I work with was in car when he said all this to me! Well that’s funny as it wasn’t like that before you did the tires in January as I have pics to prove that as well! This Kevin Frazier that’s the manager is the worst person to talk to and deal with in service!! I understand as a manager you are busy as I’ve been one, but you DO NOT ARGUE AND TELL THE CUSTOMER THEY DID NOT DO THE DAMAGE! HE IS A TERRIBLE MANAGER!! I WILL SAY THAT EVERY TIME I GO IN THERE, ROB IS YOUR BEST SERVICE ADVISOR YOU’VE GOT, VERY POLITE and great with customers! Also Garcia ( last name) was very nice too today as he’s the one that helped me (as MANAGER still never came out to tell me I’m sorry for the inconvenience) and gave me the rental! I work at a prison and the inmates talk better to me than the manager! Very sad! More

The service was excellent and very quick. James Brooks is an excellent salesman and I would recommend Ed Martin dealership and James. Thank you for such a great car buying experience. an excellent salesman and I would recommend Ed Martin dealership and James. Thank you for such a great car buying experience. More

Jackson and the entire Ed Martin team were amazing! I love my new Jeep Wrangler. love my new Jeep Wrangler. More

Great experience working with Jackson at Ed Martin. They made the process easy, and everything went smoothly. made the process easy, and everything went smoothly. More

No pressure and no runaround. Made very fair trade in offer and my new vehicle was a great price based on current market. Jackson the salesman and Gary in finance were very friendly and helpful. They ev offer and my new vehicle was a great price based on current market. Jackson the salesman and Gary in finance were very friendly and helpful. They even stayed past closing hrs to complete the deal! More

At first it was a little slow getting someone to help me but then the salsa person by them of Jackson help me out and after that it was smooth. but then the salsa person by them of Jackson help me out and after that it was smooth. More

Very friendly and fast, they helped me keep my budget and get the car I wanted. I will definitely recommend to friends get the car I wanted. I will definitely recommend to friends More

Very helpful in helping us find our new car. Highly recommend Jeremy Greer to help you. Have used Ed Martin several times never had a problem. recommend Jeremy Greer to help you. Have used Ed Martin several times never had a problem. More

Kris has had zero response to me(online & emails) on purchasing a 2022 Jeep. If you don't what to sell it, just tell me so! purchasing a 2022 Jeep. If you don't what to sell it, just tell me so! More