Ed Martin Chrysler Dodge Jeep Ram
Anderson, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Working with Mason was a smooth, easy and fun experience ! Thank you for putting in the work to make everything go right. I’m happy to be part of the jeep family and thank you for being the first person to ! Thank you for putting in the work to make everything go right. I’m happy to be part of the jeep family and thank you for being the first person to duck me :) Would recommend mason and his team anytime ! Thanks again ! More
Ed Martin Anderson sales department has been great to work with. Service department seems to struggle with being female friendly. I felt as though I was bothering them to fix my jeep. Couldn’t get answ work with. Service department seems to struggle with being female friendly. I felt as though I was bothering them to fix my jeep. Couldn’t get answers and was told no manager was available to answer questions that could not be answered by person on the phone More
Very friendly answered all questions very welcoming and what I like most of all they was not pushy they just let you take your time and look at what you wanted to and then whenever you was ready it was the what I like most of all they was not pushy they just let you take your time and look at what you wanted to and then whenever you was ready it was there to help you definitely would refer them to a friend More
Outstanding customer service from a great group of people! Mason was extremely helpful, answering any and all questions I had. Would definitely recommend! people! Mason was extremely helpful, answering any and all questions I had. Would definitely recommend! More
Mason was very attentive and helpful with all of our questions! Very patient and he was able to juggle multiple customers efficiently! questions! Very patient and he was able to juggle multiple customers efficiently! More
Overall a very good experience! The staff was knowledgeable, and friendly. Everyone came through with what they said they were going to do!! The staff was knowledgeable, and friendly. Everyone came through with what they said they were going to do!! More
We drove 1. 5hrs to your dealership on 07/21. We arrived about 5:15. Your dealership closes at 6:00. We bought a new 2022 Jeep Grand Cherokee. At around 5:45 my b 5hrs to your dealership on 07/21. We arrived about 5:15. Your dealership closes at 6:00. We bought a new 2022 Jeep Grand Cherokee. At around 5:45 my better half decided she wanted the grey one instead of the white one. Salesman was rude, kept trying to convince her to go with the white one, simply because he didn't want to wash the grey one by himself, since some employee's had already left. Which I understand, but we're not talking about a $100 couch here it was a $50,000 vehicle. I understand you had to work over about an hour, but that's part of the job sometimes. Then on top of that I kept asking if they had applied our green discount and they never would give me a straight answer. I spent over an hour on the phone with my family member to get the control number for this discount. They said they made an error on the price and the discount wouldn't make much a difference. I said I don't care what kind of mistake was made you should still apply our discount. Final paperwork time. We get to the signing office to review the paper work and no green slip was applied. We were lied to and then told it was too late to change the paperwork. Worst experience in 40yrs I've ever had at a dealership. You owe us the money for the green slip discount. More