Ed Martin Buick GMC - Service Center
Carmel, IN
62 Reviews of Ed Martin Buick GMC - Service Center
had to make two visits to get issue resolved Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. P Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. Picked the vehicle up after three days in shop and readily had a problem the minute I turned right out of the service bay. I made another right turn right back into the service bay. They put me in the loaner again and again the service staff was more than apologetic and promised to get to the bottom of the problem. I feel that if someone had driven the car they would have known that there was still an issue. Was told they bled the brakes again and all was fine. I feel it should have been fine before they called me to pick up the vehicle. More
Long time customer Got a call from the service department worried they hadn't seen my car in a while. Invited me in for a FREE oil change and rotation! Who does this?! Got a call from the service department worried they hadn't seen my car in a while. Invited me in for a FREE oil change and rotation! Who does this?!! Ed Martin, that's who! More
Pleasant This dealer was no non-sense in taking care of my problem. The service associate was professional and courteous. I was taken care of in a timely manne This dealer was no non-sense in taking care of my problem. The service associate was professional and courteous. I was taken care of in a timely manner. More
oil change just got a oil change tire rotation and my car had a recall that was also taken care of. the recall was just a sticker I believe. just got a oil change tire rotation and my car had a recall that was also taken care of. the recall was just a sticker I believe. More
Excellent customer service Everyone at Ed Martin Buick was great to work with. Customer service was excellent. Would highly recommend them. The service area (where you wait on y Everyone at Ed Martin Buick was great to work with. Customer service was excellent. Would highly recommend them. The service area (where you wait on your repair) was very nice. More
Good service Always promptly greeted and car serviced in the expected amount of time. Very clean facility to wait in!!! Thankful it is in such a great location. Always promptly greeted and car serviced in the expected amount of time. Very clean facility to wait in!!! Thankful it is in such a great location. More
Exceptional service Brought my wife's car in for warranty work, and everyone was just so easy to work with. Easy to make an appointment, dropped and off and picked up fro Brought my wife's car in for warranty work, and everyone was just so easy to work with. Easy to make an appointment, dropped and off and picked up from my office, and in just a few hours! More
Russ V Oil CHange My recent appointment for an oil change and tire rotation on my Acadia was handled in a timely and professional manner by the Ed Martin team. My recent appointment for an oil change and tire rotation on my Acadia was handled in a timely and professional manner by the Ed Martin team. More
Exceptional experience Very pleased with the service I received at Ed Martin GMC. I have had nothing but good experiences with them and would not go anywhere else. I would Very pleased with the service I received at Ed Martin GMC. I have had nothing but good experiences with them and would not go anywhere else. I would recommend this dealership to any of my friends and family. More
Knowledgeable & friendly employees Non routine maintenance repair. Dropped my car with out a appointment. Although, shop was extremely busy, still worked my repair in and returned it sa Non routine maintenance repair. Dropped my car with out a appointment. Although, shop was extremely busy, still worked my repair in and returned it same day! More