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Ed Martin Buick GMC - Service Center

Carmel, IN

4.3
62 Reviews

62 Reviews of Ed Martin Buick GMC - Service Center

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November 20, 2016

had to make two visits to get issue resolved Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. P More

by happynow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol and another lady there after 5:00 p.m. and a young man there after 5:00 p.m.
November 15, 2016

Long time customer Got a call from the service department worried they hadn't seen my car in a while. Invited me in for a FREE oil change and rotation! Who does this?! More

by Tay Bourquein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith?
November 12, 2016

Pleasant This dealer was no non-sense in taking care of my problem. The service associate was professional and courteous. I was taken care of in a timely manne More

by Indyuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get a name
November 03, 2016

oil change just got a oil change tire rotation and my car had a recall that was also taken care of. the recall was just a sticker I believe. More

by Theresa Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't remember their names
October 28, 2016

Excellent customer service Everyone at Ed Martin Buick was great to work with. Customer service was excellent. Would highly recommend them. The service area (where you wait on y More

by Sedge2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy
September 30, 2016

Good service Always promptly greeted and car serviced in the expected amount of time. Very clean facility to wait in!!! Thankful it is in such a great location. More

by Kpadgett76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
September 24, 2016

Exceptional service Brought my wife's car in for warranty work, and everyone was just so easy to work with. Easy to make an appointment, dropped and off and picked up fro More

by DCU67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Any in service
September 06, 2016

Russ V Oil CHange My recent appointment for an oil change and tire rotation on my Acadia was handled in a timely and professional manner by the Ed Martin team. More

by RLtml56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall.
August 31, 2016

Exceptional experience Very pleased with the service I received at Ed Martin GMC. I have had nothing but good experiences with them and would not go anywhere else. I would More

by Badasssteamfitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know their names
August 28, 2016

Knowledgeable & friendly employees Non routine maintenance repair. Dropped my car with out a appointment. Although, shop was extremely busy, still worked my repair in and returned it sa More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
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