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Ed Martin Buick GMC
Carmel, IN
791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 791 reviews
June 06, 2011
I live in Ohio and purchased a used car from this dealership. Negotiated price and trade over the phone. Picked up the car and left thinking everything was fine. Week and a half later I get a call dealership. Negotiated price and trade over the phone. Picked up the car and left thinking everything was fine. Week and a half later I get a call saying I owe 1700 dollars sales tax that they forgot to figure in as I'm from another state. Refused any compensation and would not let me have my old car back. The sales person was also not upfront about condition of the car. Worst experience I've ever had with a car dealer. Absolutely horrible customer service. Do not recommend. More
by jhearing
Employees Worked With
Matt Stidham
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