
Ed Martin Buick GMC
Carmel, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 824 reviews
Scheduled Service Made appointment for scheduled service. Diane the service professional was great. She arranged for transportation to work, called me when the vehicle Made appointment for scheduled service. Diane the service professional was great. She arranged for transportation to work, called me when the vehicle was ready and arranged for me to be picked up as well. More
My best experience in purchasing a new car -by far! This is the first time I left a dealership feeling GREAT about the entire experience! I was in the final stages of buying a pre-owned Tahoe (2015 wit This is the first time I left a dealership feeling GREAT about the entire experience! I was in the final stages of buying a pre-owned Tahoe (2015 with 46,500 miles) from another dealership. As I thought more about their trade allowance and vehicle price it solidified the need to look elsewhere. Fortunately my wife and I visited Ed Martin on Sunday. It quickly became obvious that we needed to follow up Monday morning with a sales consultant. Derrick Jones, sales consultant, was extremely professional as he asked the right questions and listened to what was most important to us. He never inquired about the other dealership's trade allowance or their offer on the Tahoe. In the end, we received $3,000 more on our trade allowance, got a 2016 Yukon SLT with 5 miles on it and an entertainment package. The DVD needed to be installed for an additional $1,299 in the Tahoe. We came out way ahead with a brand new truck and a slightly higher monthly payment. The pre-owned truck had a couple dings, some stains on the interior and over 46,000 miles. Lastly, Derrick spent time showing us all the features inside the truck as well as completing the welcome call to OnStar and shared that we receive free car washes as long as we own the truck. THANKS DERRICK FOR OUTSTANDING CUSTOMER SERVICE AS YOU EARNED A LOYAL CLIENT MOVING FORWARD! More
Vehicle Service The customer service was great, the employees were friently, and my vehicle was complete in a timely manner. I will continue to use this dealership in The customer service was great, the employees were friently, and my vehicle was complete in a timely manner. I will continue to use this dealership in the future. More
A positive ex My experiences with Ed Martin's service team has always been very positive. The service team is very courtesy and professional. It is always a pleasan My experiences with Ed Martin's service team has always been very positive. The service team is very courtesy and professional. It is always a pleasant to come to the dealership and when I am ready to purchase a new vehicle Ed Martin is my first choice. More
very friendly service, over and about what I expected. I needed help with seat settings, access to miles/per/gallon phone connection, and Eric in service was most helpful and patient. What a good guy! I needed help with seat settings, access to miles/per/gallon phone connection, and Eric in service was most helpful and patient. What a good guy! More
Almost completely stress free and quick service The salesman, sales manager and finance person were on top of everything and got us a better deal than we asked for or expected. Thanks! The salesman, sales manager and finance person were on top of everything and got us a better deal than we asked for or expected. Thanks! More
Bought new car We found the car we wanted at the price we think was great .We got a 1 year old Enclave with the color we wanted . We found the car we wanted at the price we think was great .We got a 1 year old Enclave with the color we wanted . More
AWESOME SALES TEAM I drove 70 miles to Ed Martin. The truck was ready to drive and the salesman went above and beyond to accommodate us! Great dealership! I drove 70 miles to Ed Martin. The truck was ready to drive and the salesman went above and beyond to accommodate us! Great dealership! More
Great Experience !!!!!!!!! Having searching for a car the last month I had reach the end. Ed Martin was my last effort. Not only did they work with me to keep me in the payment Having searching for a car the last month I had reach the end. Ed Martin was my last effort. Not only did they work with me to keep me in the payment I wanted. They got me in a full warranty too for less payment than I had figured. Being from Noblesville and being told by all the local dealers what they couldn't do for me, or trying to put me in something I didn't want. Driving the extra miles to Ed Martin Buick was worth it! Hey Noblesville dealers maybe you should think about wanting return customers , instead of looking at us as a credit score only and what you want us to spend and what to buy. Thanks again!! More
Making up my mind, small or full size truck. I have been window shopping for the perfect retirement vehicle that was capable of many missions for the average driver, me. Full size, compact, s I have been window shopping for the perfect retirement vehicle that was capable of many missions for the average driver, me. Full size, compact, sub compact suvs and trucks were some of my considerations/choices. Being eco and price friendly after test driving a "clean" 2015 GMC Sierra 1500 pretty made my decision easy. Rich is a gentleman and direct. I like that approach, when spending a decent sum of my money. More