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Ed Martin Buick GMC
Carmel, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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First Lease Experience Fantistic! Great experience! Financing easy and quick! Derrick was easy to work with. Dealership was clean and vehicle was filled with gas and read Fantistic! Great experience! Financing easy and quick! Derrick was easy to work with. Dealership was clean and vehicle was filled with gas and ready for us to take home after purchase. More
Estimate for Damage Repair I requested an estimate for repair of damage to the back floor of my Lucerne. Lady waiting on me was very courteous and the estimate took less time I requested an estimate for repair of damage to the back floor of my Lucerne. Lady waiting on me was very courteous and the estimate took less time then she estimated. Excellent! More
Service at Ed Martin GMC Always have an excellent experience at Ed Martin GMC Service Dept. Thanks for taking care of us for all our service needs - you make it a pleasure! Always have an excellent experience at Ed Martin GMC Service Dept. Thanks for taking care of us for all our service needs - you make it a pleasure! More
Fantastic We were welcomed into a clean, friendly dealership by Kieth and he easily helped us find what we needed. We were very happy with the whole experience. We were welcomed into a clean, friendly dealership by Kieth and he easily helped us find what we needed. We were very happy with the whole experience. More
Purchase of a 2016 Acadia SLT It was a PLEASANT experience from start to finish!! I will be taking my Acadia for all future services it may need at the best dealership around Ed M It was a PLEASANT experience from start to finish!! I will be taking my Acadia for all future services it may need at the best dealership around Ed Martin GMC. More
Purchase of new truck The sales person was very attentive to my needs and the dealership met my pricing expectations. It was a pleasant experience from looking, purchasing The sales person was very attentive to my needs and the dealership met my pricing expectations. It was a pleasant experience from looking, purchasing and being handed the keys. More
Great service every time. Service was performed as expected and the people were friendly. I wI'll be taking my Buick back for future service. every time. Service was performed as expected and the people were friendly. I wI'll be taking my Buick back for future service. More
Very quick and pleasant My morning online inquiry was followed by a quick and professional phone call from Keith Baker. He informed me what he had available for me to test dr My morning online inquiry was followed by a quick and professional phone call from Keith Baker. He informed me what he had available for me to test drive and view and he would be at my disposal whenever necessary. My husband went in that afternoon for the dealer to look at our trade in vehicle. I went I later that evening to see the vehicle and we drove home that night with our new car. More
Scheduled Service Made appointment for scheduled service. Diane the service professional was great. She arranged for transportation to work, called me when the vehicle Made appointment for scheduled service. Diane the service professional was great. She arranged for transportation to work, called me when the vehicle was ready and arranged for me to be picked up as well. More
My best experience in purchasing a new car -by far! This is the first time I left a dealership feeling GREAT about the entire experience! I was in the final stages of buying a pre-owned Tahoe (2015 wit This is the first time I left a dealership feeling GREAT about the entire experience! I was in the final stages of buying a pre-owned Tahoe (2015 with 46,500 miles) from another dealership. As I thought more about their trade allowance and vehicle price it solidified the need to look elsewhere. Fortunately my wife and I visited Ed Martin on Sunday. It quickly became obvious that we needed to follow up Monday morning with a sales consultant. Derrick Jones, sales consultant, was extremely professional as he asked the right questions and listened to what was most important to us. He never inquired about the other dealership's trade allowance or their offer on the Tahoe. In the end, we received $3,000 more on our trade allowance, got a 2016 Yukon SLT with 5 miles on it and an entertainment package. The DVD needed to be installed for an additional $1,299 in the Tahoe. We came out way ahead with a brand new truck and a slightly higher monthly payment. The pre-owned truck had a couple dings, some stains on the interior and over 46,000 miles. Lastly, Derrick spent time showing us all the features inside the truck as well as completing the welcome call to OnStar and shared that we receive free car washes as long as we own the truck. THANKS DERRICK FOR OUTSTANDING CUSTOMER SERVICE AS YOU EARNED A LOYAL CLIENT MOVING FORWARD! More