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Ed Martin Buick GMC
Carmel, IN
818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 818 reviews
December 25, 2016
Very good I was happy with service but they lost my key but again they provided us with a key so it was ok and I accepted it I was happy with service but they lost my key but again they provided us with a key so it was ok and I accepted it More
by Buick
Employees Worked With
Can't remember
December 18, 2016
Recall Brought it in for recall on the vehicle and had a licence plate light replace since it was falling out. Light was in stock and replaced. Brought it in for recall on the vehicle and had a licence plate light replace since it was falling out. Light was in stock and replaced. More
by Daniel Yuska
Employees Worked With
1
December 13, 2016
excellent It was an excellent experience that I will share with everyone who is looking for good customer service. Execellent,excellent, to all who are concern It was an excellent experience that I will share with everyone who is looking for good customer service. Execellent,excellent, to all who are concerned. More
by Ivan Lawson
Employees Worked With
Service manager
December 12, 2016
very friendly and helpful. Used Costco incentives Dealership was very friendly and helpful. Used Costco incentives to buy the vehicle. Everything went as planned to get the specific make/model that Dealership was very friendly and helpful. Used Costco incentives to buy the vehicle. Everything went as planned to get the specific make/model that I wanted. More
by NewGMCOwner
Employees Worked With
Cody Guffey
December 11, 2016
Exceptional Mr Sam Alexander was very kind and helpful, love the atmosphere of the experience....I will probably be a lifetime customer, truly love experience. Th Mr Sam Alexander was very kind and helpful, love the atmosphere of the experience....I will probably be a lifetime customer, truly love experience. Thank you. Satisfied Customer Carolyn Bradley More
by GodsChild
Employees Worked With
Sam Alexzander
December 09, 2016
Oil Change The oil change and recall repair went smoothly. Staff was very professional; I also like the waiting area: very clean, comfortable and my wait was n The oil change and recall repair went smoothly. Staff was very professional; I also like the waiting area: very clean, comfortable and my wait was not very long. More
by Kimberly Brown-Harden
Employees Worked With
Can't remember
December 09, 2016
Satisfied Customer They are nice and Efficient. Amy is really nice and helpful. I would recommend this dealership to a friend. Nice job on the oil change. They are nice and Efficient. Amy is really nice and helpful. I would recommend this dealership to a friend. Nice job on the oil change. More
by Felicia Morris
Employees Worked With
Amy
December 05, 2016
new car purchase It Was pleasure to deal with Derrick Jones. The dealership is very handy to where I live for service. (No 96th & Keystone hastle)! Oil change while It Was pleasure to deal with Derrick Jones. The dealership is very handy to where I live for service. (No 96th & Keystone hastle)! Oil change while I wait is handy. More
by battery
Employees Worked With
jones
December 03, 2016
Wonderful My salesman was very thorough and went the extra mile to set everything up for me and explained everything in detail. He left no questions unanswered My salesman was very thorough and went the extra mile to set everything up for me and explained everything in detail. He left no questions unanswered More
by Sam
Employees Worked With
Sam Alexander Jenni's went
November 27, 2016
Recall fix The repair took less than 30 mins. and everyone was very cordial; one to two hours had been the projected wait time, so they were efficient this day a The repair took less than 30 mins. and everyone was very cordial; one to two hours had been the projected wait time, so they were efficient this day as always. More
by jennis
Employees Worked With
Service Mgr., service assistant, cashier
