Ed Martin Buick GMC

Customer Service Above and Beyond Kenny G did a great job of searching for the right car for us. Chris Gilliam did a wonderful job and was very helpful, too! Kenny G did a great job of searching for the right car for us. Chris Gilliam did a wonderful job and was very helpful, too! More

Very friendly and helpful place I had never bought a used car from a dealership until less than two weeks ago. I was looking for a used Toyota Prius and saw just what I wanted online I had never bought a used car from a dealership until less than two weeks ago. I was looking for a used Toyota Prius and saw just what I wanted online. I drove all the way from Washington D.C to check it out and was very pleased. It was in great shape and was priced right as well. Kenny Gauze was the salesman, He was friendly, pleasant, and made the experience go more smoothly than I had ever expected. I would recommend this place highly. Bill B More

Amazing assistance Jon was a great help! I called for a question I had about pricing of a car and Jon was able to explain and answer all my questions! Bright young man Jon was a great help! I called for a question I had about pricing of a car and Jon was able to explain and answer all my questions! Bright young man and very professional over the phone. More

Repairs They made 3 appts for us to repair recalls but never bothered to call us to let us know of the time, so when we didn't show up for the 3 appts they ma They made 3 appts for us to repair recalls but never bothered to call us to let us know of the time, so when we didn't show up for the 3 appts they made for us we we're banned from the premises. Can't or wouldn't buy another car from them if they were last dealer in area. More

Excellent customer service. We went in wanting a truck. We had certain requirements like extra seating and a strict budget. Derek Jones was awesome! He really listened to us! We went in wanting a truck. We had certain requirements like extra seating and a strict budget. Derek Jones was awesome! He really listened to us! He worked really hard to get us what we wanted. I know it wasn't him alone, but he kept the ball rolling. We left with a good running, good looking truck. I recommend Derek Jones and the staff at Ed Martin Buick/ GMC for you automotive needs. Very good people. More

Very disappointed Would not honor the warranty and fix my vehicle. Truck makes obvious engine noise and they acted like it was normal. Two other mechanics verified my c Would not honor the warranty and fix my vehicle. Truck makes obvious engine noise and they acted like it was normal. Two other mechanics verified my concern. They also cleared the check engine light they claimed to have fixed the problem and low and behold two days after I picked up the truck and paid them over 200.00 to fix it the light is back on again More

Very Comfortable Experience! Derrick was very accommodating and pleasant to work with, I was offered beverages several times and was informed how the process was going every few m Derrick was very accommodating and pleasant to work with, I was offered beverages several times and was informed how the process was going every few minutes or so. After everything was complete he even assisted me with getting out of my rental car and into my new car by transferring my items and parking both cars for me! Zero complaints, smooth process, beautiful car, a big thank you to both Derrick and Dan!! More

Absolute Satisfaction Let me start by saying this is the second vehicle purchased here in 4 years and once again.......I have nothing but "EXCELLANT" to say about a dealers Let me start by saying this is the second vehicle purchased here in 4 years and once again.......I have nothing but "EXCELLANT" to say about a dealership that goes the extra mile to give you what you need! From the time I entered the dealership the greetings and hospitality were remarkable! I have told my family and co-workers "If you need a car Ed Martin is the place to go!" More

Satisfied . A pleasant buying experience appreciated the no nonsense selling. Very informative very helpful . Everybody was polite and courteous . Love . A pleasant buying experience appreciated the no nonsense selling. Very informative very helpful . Everybody was polite and courteous . Love the car will recommend friends to visit . More

Great Experience Everyone was very friendly and helpful. They were straight forward and tried their best to work through my distinct needs. Kenny specifically went out Everyone was very friendly and helpful. They were straight forward and tried their best to work through my distinct needs. Kenny specifically went out of his way to make everything perfect for my experience. More