Ed Martin Buick GMC

New vehicle purchase Natalie was amazing to work with and really friendly. I didn’t feel forced or rushed to make a decision on the vehicle I chose. I would definitely rec Natalie was amazing to work with and really friendly. I didn’t feel forced or rushed to make a decision on the vehicle I chose. I would definitely recommend this dealership and Natalie! Todd was also very easy to work with and helped me understand the financing aspect of my purchase. More

Great Experience from start to finish! I came across a car I had been looking to purchase for some time on Cars.com. Which led me to Ed Martin GMC. Once I contacted the dealer about the car I came across a car I had been looking to purchase for some time on Cars.com. Which led me to Ed Martin GMC. Once I contacted the dealer about the car, I was contacted the next business day by Derrick Jones. He was a great salesman and helped walk me through the process of trading in my car and getting the highest trade in for it. (So they really do give high trade in value like their website says). So dealing with Derrick Jones and his finance manager was an all around great experience. Buying the car took maybe a total of one hour tops. So Ed Martin GMC has their process and teamwork down like a well oiled machine. Remember the name Derrick Jones. More

Quick Mr. Gauze greeted me as I drove on the dealership lot, and provided me the opportunity to test drive the vehicle. They allowed me to take the vehicle Mr. Gauze greeted me as I drove on the dealership lot, and provided me the opportunity to test drive the vehicle. They allowed me to take the vehicle the same day, and offered other options for finance. More

Excellent Customer Service I went in to begin my search for a used minivan. I found a beautiful low mileage minivan in excellent condition with all the bells & whistles. Kenny I went in to begin my search for a used minivan. I found a beautiful low mileage minivan in excellent condition with all the bells & whistles. Kenny G and the other staff at Ed Martin Buick GMC reworked the numbers and options multiple times until they came up with what I needed from a monthly payment & warranty standpoint. I was there well over an hour after closing without feeling like they were trying to rush things along. They truly went above & beyond my expectations! My search began & ended at Ed Martin Buick GMC and I would most definitely recommend Kenny G & this dealership to anyone looking for a new or used vehicle. I’m also looking forward to seeing them again with the free car washes they offer with any vehicle purchased there! More

Customer Service Above and Beyond Kenny G did a great job of searching for the right car for us. Chris Gilliam did a wonderful job and was very helpful, too! Kenny G did a great job of searching for the right car for us. Chris Gilliam did a wonderful job and was very helpful, too! More

Very friendly and helpful place I had never bought a used car from a dealership until less than two weeks ago. I was looking for a used Toyota Prius and saw just what I wanted online I had never bought a used car from a dealership until less than two weeks ago. I was looking for a used Toyota Prius and saw just what I wanted online. I drove all the way from Washington D.C to check it out and was very pleased. It was in great shape and was priced right as well. Kenny Gauze was the salesman, He was friendly, pleasant, and made the experience go more smoothly than I had ever expected. I would recommend this place highly. Bill B More

Amazing assistance Jon was a great help! I called for a question I had about pricing of a car and Jon was able to explain and answer all my questions! Bright young man Jon was a great help! I called for a question I had about pricing of a car and Jon was able to explain and answer all my questions! Bright young man and very professional over the phone. More

Repairs They made 3 appts for us to repair recalls but never bothered to call us to let us know of the time, so when we didn't show up for the 3 appts they ma They made 3 appts for us to repair recalls but never bothered to call us to let us know of the time, so when we didn't show up for the 3 appts they made for us we we're banned from the premises. Can't or wouldn't buy another car from them if they were last dealer in area. More

Excellent customer service. We went in wanting a truck. We had certain requirements like extra seating and a strict budget. Derek Jones was awesome! He really listened to us! We went in wanting a truck. We had certain requirements like extra seating and a strict budget. Derek Jones was awesome! He really listened to us! He worked really hard to get us what we wanted. I know it wasn't him alone, but he kept the ball rolling. We left with a good running, good looking truck. I recommend Derek Jones and the staff at Ed Martin Buick/ GMC for you automotive needs. Very good people. More

Very disappointed Would not honor the warranty and fix my vehicle. Truck makes obvious engine noise and they acted like it was normal. Two other mechanics verified my c Would not honor the warranty and fix my vehicle. Truck makes obvious engine noise and they acted like it was normal. Two other mechanics verified my concern. They also cleared the check engine light they claimed to have fixed the problem and low and behold two days after I picked up the truck and paid them over 200.00 to fix it the light is back on again More