Ed Martin Buick GMC
Carmel, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Best Car experience coming from a car salesman From a car salesman to another car salesman my buddy Erick made my car experience so smooth and went over and beyond to get me in the truck I wanted. From a car salesman to another car salesman my buddy Erick made my car experience so smooth and went over and beyond to get me in the truck I wanted. The numbers were worked out before I got there. All I had to do is sign and drive! Henry Aguilar From Ed Martin Nissan More
Always enjoy working with Dennis Dennis has helped us purchase or lease 6 vehicles from Ed Martin GMC. He is always professional, adds value to our experience, and gets us the best de Dennis has helped us purchase or lease 6 vehicles from Ed Martin GMC. He is always professional, adds value to our experience, and gets us the best deals. This is why we keep going back. Thanks Dennis! More
"Kenny G" is the Man Buying a car can be a very difficult experience but Kenny made the experience so smooth and went over and beyond to get us in the truck that we wanted Buying a car can be a very difficult experience but Kenny made the experience so smooth and went over and beyond to get us in the truck that we wanted.The best thing was that we stayed in our budget. More
Sold me a lemon Bought a used 2010 GMC Acadia from this dealer last Monday. Noticed that when I hit a bump that the backend fishtails. So Saturday I texted the salesm Bought a used 2010 GMC Acadia from this dealer last Monday. Noticed that when I hit a bump that the backend fishtails. So Saturday I texted the salesman about the issue who refers me to call the service department. They made me an appointment for tonight which is Monday evening (a week since the car left their lot). I was told that to start that my rear struts are leaky and need replaced for $468! They refused to cover the costs of this repair due to me not buying the extended warranty and because this isnt a “safety issue”! My vehicle fishtailing isn’t a “safety issue”?!? They sold me this vehicle with leaky struts and refused to fix the issue! I could understand if it was three months down the road, I wouldn’t expect them to cover the repairs but one week?!? They don’t care about the quality of vehicle they sell as long as they sell them. Horrible dealership and I wouldn’t recommend them to anyone! I will be sharing this with everyone I know and will continue to write reviews of this dealership elsewhere in the hopes that I can save someone else from buying a lemon vehicle from this dealership! More
Superb experience with superb quality people This was my first experience with Ed Martin Buick GMC and Jon Steele in particular. Not knowing anyone at this dealership I was reluctant to stop in This was my first experience with Ed Martin Buick GMC and Jon Steele in particular. Not knowing anyone at this dealership I was reluctant to stop in (we had offered a used car for sale on line and Jon contacted me with interest in seeing it). Not stopping would have been a huge mistake. I was treated like their best customer although we had just met. Jon and the team at Ed Martin were professional. None of the silly games dealerships are sometimes known for. Not these guys. I was there maybe half an hour while they assessed our vehicle and gave us a very fair valuation on it. We'd done our homework on what its value should be and that's what we were offered at Ed Martin, so there was no reason to shop it any further. I would love to work with Jon and the guys in the future. Felt very welcome even though i was not a buyer....today. People there were genuinely friendly and the level of professionalism was evident across every single employee i met. All the paper work was completed and we were out the door again this morning with a check and completed deal...all in less than 1/2 hr. Thanks to everyone at Ed Martin Buick GMC for a terrific experience. And, thanks for finding our van a good new home! All the best, R&J Thompson More
Tyler is the best Buying a good car was very nice experience, Tyler did a great job in helping us to find a car in our budget and help us with financing as well Buying a good car was very nice experience, Tyler did a great job in helping us to find a car in our budget and help us with financing as well More
Yukon purchase The process of purchasing the car went quickly and everyone was friendly. The car was ready when I came to pick it up. Financing was easy and I did The process of purchasing the car went quickly and everyone was friendly. The car was ready when I came to pick it up. Financing was easy and I did not feel pressured with any of the extras. More
Outstanding Customer Service This was hands down one of the best car buying experiences we've had. Tyler at Ed Martin Buick GMC was so easy to work with. He knew what he was talki This was hands down one of the best car buying experiences we've had. Tyler at Ed Martin Buick GMC was so easy to work with. He knew what he was talking about and worked with us to find the best vehicle for our needs. He was professional and respectful and we would be happy to work with him again in the future. I highly recommend you ask for Tyler if you're looking for a Buick or GMC. More
Erick, with Ed Martin group, is professional. Erick, with Ed Martin group, is amazing! I was greeted courteously, treated professionally, and had a very good experience. All-around A+. I will Erick, with Ed Martin group, is amazing! I was greeted courteously, treated professionally, and had a very good experience. All-around A+. I will definitely tell friends, clients, and family about my good experience with Ed Martin and Erick Bradford More
Exemplary Customer Experience Ed Martin GMC Buick wins 'Best in Class" FULL STOP! Dennis McNamara is a rock star: No hassle, straight-shooter, engaging, product expert and FUNNY! Ed Martin GMC Buick wins 'Best in Class" FULL STOP! Dennis McNamara is a rock star: No hassle, straight-shooter, engaging, product expert and FUNNY! More