Ed Martin Buick GMC
Carmel, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Sam Martin saved my life! I had a vehicle almost at the end of a lease and the AC went out. The incumbent manufacturer decided not to help me get the AC fixed before I purchase I had a vehicle almost at the end of a lease and the AC went out. The incumbent manufacturer decided not to help me get the AC fixed before I purchased the car from them. So I called Sam and he got me in a new Car the SAME DAY. It was touching over 100 degrees that week. I couldn’t drive to work because it was becoming a health risk to sit in traffic at that temperature. Sam put me in a car (with working AC!) that fit my needs to exactly how I requested them. He took the piece of junk off my hands and this saved my life!! Great guy, highly recommend. More
Couldn't be happier with my experience This review has been a longtime coming. Sam was a class act and incredibly easy to work with. He was very communicative with not only myself but with This review has been a longtime coming. Sam was a class act and incredibly easy to work with. He was very communicative with not only myself but with my wife regarding our financing and updates regarding the car we ended up purchasing. Neither of us have ever purchased a car from a dealership before and the next time we do, it will be through Sam. Doug really made the financing part a total breeze. He honestly helped us like he was a long time friend. I know that can either come off as corny or naive but it's true. He was just great from start to finish. More
Highly recommend!! From the moment I talked with Jon on the phone about my situation to the point of the final paperwork getting signed, I was treated with the utmost re From the moment I talked with Jon on the phone about my situation to the point of the final paperwork getting signed, I was treated with the utmost respect and friendliness I have ever been given at a dealership. I was trying to sell my vehicle to help pay off student loans faster and he walked me through every option that I had and explained what each one would end with. In the end, I decided to just sell instead of trade, and they gave me more than KBB value. I will definitely go back when I am in need of buying another vehicle. More
It was fantastic. Dennis was so helpful and we never felt rushed to make a decision We like everything about Ed Martin GMC Carmel I would recommend Dennis and Ed Mart Dennis was so helpful and we never felt rushed to make a decision We like everything about Ed Martin GMC Carmel I would recommend Dennis and Ed Martin to anybody More
Great experience Doug was great! Straight to the point. Fiancés are never fun but Doug made it enjoyable and yet informative. We really appreciated your honesty and no Doug was great! Straight to the point. Fiancés are never fun but Doug made it enjoyable and yet informative. We really appreciated your honesty and not trying to up sell us. Thanks ! More
Purchase of used certified vehicle Was treated with utmost respect and dealt with at a personal level. This was the BEST car buying experience I have ever experienced in many years of Was treated with utmost respect and dealt with at a personal level. This was the BEST car buying experience I have ever experienced in many years of buying different vehicles. Dennis went to great lengths to insure I fully understood how to operate my new vehicle and offered assistance at any time after the sale. Having dealt with their service department for many years I knew my new purchase would be serviced professionally - a great dealership to do business with. I highly recommend Ed Martin Buick GMC, More
Easy and Quick! I had found a vehicle on line that I wanted to see and drive. As soon as I walked in they assigned a sales woman to me who got some information, but w I had found a vehicle on line that I wanted to see and drive. As soon as I walked in they assigned a sales woman to me who got some information, but was quick to get the car pulled up and ready to test drive. The route we took was good to see how the car handled on different roads. Overall a good buying experience and everyone was very kind and considerate. More
Great experience! I took my current vehicle to trade in for a new one and the experience was terrific. I highly recommend visiting Ed Martin in Carmel if you are shoppi I took my current vehicle to trade in for a new one and the experience was terrific. I highly recommend visiting Ed Martin in Carmel if you are shopping for a new vehicle. More
Superior Customer Service This is the third vehicle we have purchased with Dennis McNamara as our sales consultant. He consistently goes above and beyond our expectations. He This is the third vehicle we have purchased with Dennis McNamara as our sales consultant. He consistently goes above and beyond our expectations. He is honest, forthright, knowledgeable and does his research on the vehicles that would fit our needs. He includes his team and works to deliver a vehicle, in this case a 2500 HD Diesel, that is everything and more than we expected. He is professional, courteous and truly cares about his customers. He communicates well and follows up on every detail. Every time I see Dennis, he remembers my wife and I and asks how we are doing. He recalls our previous conversations and our discussions continue. We recommend Dennis as the sales consultant to see at Ed Martin to our family and friends. We have and will continue to come back to work with Dennis McNamara at Ed Martin. Amy Rivelli, Todd Lewis and Dave Goff all worked together to support the purchase of our vehicle. This is a team that is outstanding in their respective areas of expertise at Ed Martin. More
Great Experience This is my wife's third GMC Acadia Denali in a row with the last two of which were with Ed Martin. This experience was quick and painless. Ed Martin This is my wife's third GMC Acadia Denali in a row with the last two of which were with Ed Martin. This experience was quick and painless. Ed Martin delivers a quality customer experience from the buying perspective and my wife has enjoyed a great service center experience all the while. Hats off to Dennis and Todd for getting me in and out and on my way. Love the table top digital signature process! More