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Ed Martin Buick GMC

Carmel, IN

4.9
818 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 818 reviews

March 28, 2024

Flew in from Pittsburgh to get the specific truck I wanted, Mark Meier worked with me and got the whole deal done via text and a phone call so my time needed spent in the dealer was kept to a minimum. More

by Ericscott1622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Meier
Mar 28, 2024 -

Ed Martin Buick GMC responded

Thank you so much; we truly appreciate your business and your 5-star rating of our dealership. Safe travels!

March 27, 2024

Lots of inventory, and very polite. Wants to sell cars. But, turn signal return observed faulty on check ride. Fix lasted one day. Told to bring in. Told not today, come back in on More

by GMC buyer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Coup
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mclachlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurissa Swinford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rice
Apr 10, 2024 -

Ed Martin Buick GMC responded

Thank you for your feedback. Our Operations Manager will reach out.

May 02, 2024 -

GMC buyer responded

Dealer did respond to comments and service was completed quickly. UPDATE: when our GM loan paperwork was received, payments were scheduled to begin in May and not July as Dealer’s signed contract stated. Three contacts with Finance Manager, Casey Price, to resolve the issue resulted in no feedback. GM was no better, with two contacts and no response. We started our payments in May. What ever happened to doing what you say you are going to do? Not a good start with this dealership!

March 27, 2024

Had the pleasure of doing business with a representative named Johnny. Please get a hold of this rep he will make sure you get what you need. And explain every little item that most reps don’t. More

by Jin93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rice, Kyler Castro
Mar 27, 2024 -

Ed Martin Buick GMC responded

Thank you so very much! We truly appreciate your business and your kind feedback. Enjoy your beautiful new GMC truck!

March 27, 2024

Very friendly and helpful! Staff knowledgeable and works with you to accommodate your budget and needs More

by shirleylsf5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis McNamara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Ed Martin Buick GMC responded

Thank you so very much! We truly appreciate your business and your kind feedback. Enjoy your beautiful Buick!

March 26, 2024

Very awesome & so helpful. He made all my dreams come true. So blessed for him! More

by ariannamotley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Martin Buick GMC responded

Enjoy your beautiful new GMC, Arianna! We truly appreciate your business!

March 26, 2024

Johnny was spectacular! Made my new purchase Hassel free. Great job Johnny! Thank you so much More

by Zulf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Martin Buick GMC responded

Enjoy your beautiful new GMC truck! We truly appreciate your business and wonderful feedback!

March 26, 2024

Arthur was wonderful to work with. He communicated everything clearly and was very professional. We appreciated all of his help with our purchase. More

by Dbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Martin Buick GMC responded

Thank you so very much! We truly appreciate your business and your kind feedback. Enjoy your beautiful vehicle!

March 26, 2024

Very professional, very welcoming, very knowledgeable, Made my process enjoyable and easy. I recommend this salesman to anyone. More

by devinhh24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur-Zarddy Gwion Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Martin Buick GMC responded

Thank you so very much! We truly appreciate your business and your kind feedback. Enjoy your beautiful new Buick!

March 23, 2024

I found there to be fair pricing and great customer service. This dealership also had a good selection of vehicles. More

by Natevfields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Ed Martin Buick GMC responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have questions, please don't hesitate to reach out. Enjoy your beautiful GMC!

March 23, 2024

Their service and attention we received were well above expectations. They did more to make a used truck like new than any other dealer before. This was for my daughter and they made sure it was safe and r More

by Matt Vorhies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Castro
Mar 23, 2024 -

Ed Martin Buick GMC responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have questions, please don't hesitate to reach out. Enjoy your beautiful GMC!

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