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Ed Martin Buick GMC

Carmel, IN

4.9
818 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 818 reviews

April 22, 2020

My latest purchase at Ed Martin GMC was real smooth. We had some early communication trouble because of my schedule and the pandemic. Everything was worked out and I bought a great Yukon. More

by nickxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Edmundson
Apr 22, 2020 -

Ed Martin Buick GMC responded

Dear Nick; Please reach out to our General Manager Zach Frutiger. Our goal is always a 5-star experience and he would very much like to speak with you and see how we can resolve this situation. You can reach him at: Zach Frutiger General Manager Ed Martin Buick GMC 317-872-9896 (office) zfrutiger@edmartin.com Thank you so much!

Aug 21, 2020 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review of our team and dealership. We are so happy everything worked out well for you! We look forward to working with you for many years to come.

April 12, 2020

Excellent treatment and a flawless truck buying experience Exchanged emails with Kurt Darling and Jerod McLachlan about leasing a 2020 GMC Canyon Denali. Worked a deal thru email to eliminate haggling at the d More

by gab7400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lewis, Kurt Darling, Jerod Mclachlan
Apr 20, 2020 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review of our dealership team! We look forward to working with you for many years to come. Welcome to the Ed Martin Buick GMC family, we hope you are loving your new GMC Canyon Denali!

March 31, 2020

They did everything possible to get me the perfect deal! Will do business again. I love the new 2020 GMC Sierra slt. Trading girlfriends car next More

by Reed86
Recommend Dealer
Yes
Employees Worked With
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Lewis
Apr 01, 2020 -

Ed Martin Buick GMC responded

Dear Reed; Thank you so much! We truly appreciate your business and your review of our team at Ed Martin Buick GMC. We look forward to working with you for many years to come. Enjoy your beautiful new 2020 GMC Sierra!

March 12, 2020

Great service! Kaity is very professional and took great care of me. I will certainly request her assistance should I ever need to bring my vehicle in for service i More

by kaboom87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaity Roberts
Mar 13, 2020 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review of Kaity and our dealership service team! We look forward to working with you for many years to come!

March 09, 2020

Ed Martin and Donnie Donetelli were great to work with. We will definitely look to them for our next vehicle purchase. Thanks everyone and Donnie! More

by Le’Ann
Recommend Dealer
Yes
Employees Worked With
Todd Lewis, Donnie Donatelli, Chris Gilliam
Mar 10, 2020 -

Ed Martin Buick GMC responded

Dear Le’Ann; Thank you so much for your wonderful review of our team and dealership! We hope you are loving your new vehicle and look forward to working with you for many years to come!

March 02, 2020

Chris Evans and Todd made our mission for a dependable family vehicle possible. They helped us in ways no other delearship would. Stop on in and let them treat you right. More

by Leo & Dawn Dean
Recommend Dealer
Yes
Employees Worked With
Todd Lewis, Christopher Evans
Mar 02, 2020 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your wonderful review of Chris and Todd and our dealership! We hope you are loving your new vehicle and want to welcome to the Ed Martin Buick GMC family!

March 02, 2020

Chris was awesome! He removed the stress and hassle of getting a new car. Unlike most, Chris worked with my busy schedule. Highly recommend him. More

by Chris G
Recommend Dealer
Yes
Employees Worked With
Christopher Evans
Mar 03, 2020 -

Ed Martin Buick GMC responded

Thank you so much, Chris! We truly appreciate your wonderful review of Chris and our dealership! We hope you are loving your new vehicle and want to welcome to the Ed Martin Buick GMC family!

February 28, 2020

Overall great experience. Worked with me to get to the options/payment I needed. worked with my schedule to get acessories in place. Great job by all. More

by gmc
Recommend Dealer
Yes
Employees Worked With
Zach Frutiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rivelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mclachlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Lewis, Jerod Mclachlan
Feb 29, 2020 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your wonderful review of our team and our dealership! Welcome to the Ed Martin Buick GMC family!

February 25, 2020

I’ve never experienced such great customer service in my life. What a TEAM of professionals,I wasn’t sure when I went in that I could find exactly what I wanted because I didn’t know exactly what I could af More

by elmert61
Recommend Dealer
Yes
Employees Worked With
Zach Frutiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis McNamara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Edmundson, Natalie Clark
Feb 25, 2020 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your wonderful review of our team and our dealership! We look forward to working with you for many years to come and we hope you are loving your new truck. Welcome to the Ed Martin Buick GMC family!

February 24, 2020

It’s a great place to buy a car and I appreciate It’s a great place to buy a car and I appreciate everyone I worked with, and I will be back for service. I had never been here before. More

by donnyjones977
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Edmundson, Jerd Cameron
Feb 25, 2020 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your wonderful review of our team and our dealership! We look forward to working with you for many years to come and we hope you are loving your new vehicle!

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