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Ed Martin Buick GMC

Carmel, IN

4.9
818 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 818 reviews

February 06, 2021

Jarvion was helpful, pleasant and made my experience better. I feel a weight has been lifted. I would recommend him to anyone needing vehicle help! More

by Anderash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Steele, Jarvion Franklin
Feb 06, 2021 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review Jarvion and our dealership team! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin family!

February 05, 2021

Tony did a great job of making this purchase our best experience on a new truck. He didn't act like a "salesman" more like a friend. The entire dealership was great. Will definitely be making our next p More

by bblaine4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Ed Martin Buick GMC responded

Dear Blaine and Christine; Thank you so much for your wonderful review of Tony and our dealership! We truly appreciate your business and look forward to working with you for many years! Enjoy your new vehicle.

February 02, 2021

Great guy! RJ made the car buying process so easy. I’ve had terrible experiences buying cars. I was dreading getting a new car but he made it easy. Would highly recommend! More

by klbielawski93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Steele, RJ Jones
Feb 02, 2021 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review of RJ and our dealership team! We truly appreciate your business and look forward to working with you for many years! Enjoy your new vehicle.

January 30, 2021

He tells you what you need to hear not what you want to hear and let’s you make the final decision without pushing you into something your not comfortable with More

by Deontayeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Zimmerman, Jarvion Franklin
Jan 30, 2021 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review Jarvion and our dealership team! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin family!

January 23, 2021

super nice, friendly, helped us right away, was extremely friendly and knowledgeable and if he didn’t know he asked to find the answer! super nice to work with! More

by taylerwoolums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 23, 2021 -

Ed Martin Buick GMC responded

Thank you so much for your awesome review Jarvion! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin family!

January 21, 2021

The sales experience was good until you sign on the dotted line. Follow up is then very poor. You can leave multiple messages and no one will return your call. Take your business elsewhere! More

by One Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Steele, Kurt Darling
Jan 21, 2021 -

Ed Martin Buick GMC responded

Our goal is always a 5-star experience. Please reach out to me at juliev@edmartin.com with your name, contact information and what happened so I can assist you. Thank you so much.

January 19, 2021

RJ helped me purchase my fantastic 2021 GMC Denali. I could not be more happy with his customer service and attention to detail. Great job RJ! More

by Todcartmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Jones
Jan 19, 2021 -

Ed Martin Buick GMC responded

Thank you for your wonderful review of RJ and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your beautiful new GMC Denali!

January 19, 2021

Most car salesman are only looking out for themselves. They pretend to have your best interest in mind buy in reality they're only concern is their commission. However, Jarvion is different. He puts the More

by Luke Hessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 20, 2021 -

Ed Martin Buick GMC responded

Thank you for your wonderful review of Jarvion and our dealership, Luke! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your beautiful new vehicle!

January 18, 2021

Jarvion is a great person overall and gives amazing service. It isn’t just about making sales for him but also making connections with people. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 18, 2021 -

Ed Martin Buick GMC responded

Thank you for your wonderful review of Jarvion and our dealership! We truly appreciate your business and look forward to working with you for many years to come!

January 18, 2021

Jarvion was so helpful when I was looking for a new vehicle. He made the process easy and stress free. Would definitely recommend him for your car needs! More

by acap11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 19, 2021 -

Ed Martin Buick GMC responded

Thank you for your wonderful review of Jarvion and our dealership! We truly appreciate your business and look forward to working with you for many years to come!

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