Ed Martin Buick GMC

We purchased a 2018 Buick Enclave and Arthur took the time and patience with us explaining everything to us. Didn’t seem to mind repeating some features to us. time and patience with us explaining everything to us. Didn’t seem to mind repeating some features to us. More

Staff was very friendly and accommodating. Salesman, Tony, was very friendly and patient. He was knowledgeable, without being pushy. We had a great experience at Ed Martin. Tony, was very friendly and patient. He was knowledgeable, without being pushy. We had a great experience at Ed Martin. More

I have high praise for Jerod and Dennis. They made sure everything about the experience was great. I knew they wanted to make things right and they made sure I was happy with my decision. This is my 5th everything about the experience was great. I knew they wanted to make things right and they made sure I was happy with my decision. This is my 5th purchase from this dealership and it was by far the best experience yet. More

This was an unexpected great experience - even in these times where finding and/or purchasing a truck you like is like looking for a Unicorn. Annie Gabovitch was very helpful and went out of her way to se times where finding and/or purchasing a truck you like is like looking for a Unicorn. Annie Gabovitch was very helpful and went out of her way to see that I received all the truck specs I needed to make a final decision to personally check out the truck. She even took photos of the window sticker for me! Dennis McNamara was a straight forward/down to earth person who answered all my questions and then some. His demo ride of the truck and all its options was excellent. Jon Steele was an upfront finance contact who was not "pushy" and saw to it I received a great finance package. And to the dealership management - thanks for not sticking the public with some "market adjustment" price increase just to take advantage of the buying public during these times. I would highly recommend this dealership to friends and family. More

Found a truck online, went to look at it, found it to be in good condition and did the paperwork to buy it. This process went well. It was downhill after that. I start making the drive out, I get a call say in good condition and did the paperwork to buy it. This process went well. It was downhill after that. I start making the drive out, I get a call saying that while it was in service they knocked the mirror off. Which they replaced, but with a manual one instead of the powered type it was suppose to be. Luckily I caught it before I left. When I went to pick it up, the front right tire was also low on air. Was told they just didn’t fill it to the right amount. That was not a truthful answer because it’s still leaking through the valve stem and only stays full for a couple days. Since I live out of state, a made the trip back in the truck to my home and upon arrival, noticed oil sprayed all under the truck, clear to the rear axle. Upon further investigation, found oil leaking around the area where the front engine seal should be. Looking at the amount of oil on my driveway and under the truck, I checked the oil level, and found it to be much higher than it should be, about 1.5 times what should be in it. Not sure what it started out at when I picked up the truck since it looks like a lot leaked out. Was basically told I’m on my own for taking care of the repair and getting the seal fixed, even though they overfilled it which probably increased the pressure blowing out the seal. I took a bunch of photos under the truck before I bought it, and no oil leak can be seen, but the service manager told me they found the seal leak during the inspection of the truck and decided not to fix it. And even if it was you would think they would say something to you if you were buying the truck. I am positive it wasn’t leaking before and have the before and after photos to support that claim. I’m not sure if it’s worth pushing further to get remedied since the dealer is just going to be dishonest anyhow. I would not trust the service department and if you choose to go to this dealer, know that after the deal is done, they don’t really care for the customer service. More

Great dealership. We had a wonderful experience from the start until I turned the key in my new car to go home. We'll be back for our next car, Ed Martin Buick GMC earned our trust. start until I turned the key in my new car to go home. We'll be back for our next car, Ed Martin Buick GMC earned our trust. More

Professional staff, easy to deal with, good prices. We were pleased with the whole process of buying our car, from our salesman, finance department, and management. were pleased with the whole process of buying our car, from our salesman, finance department, and management. More

Go to Ed Martin and check out Jarvion he is the Greatest!!!! Trust me the customer service and hospitality they show there customers is Awesome!! Greatest!!!! Trust me the customer service and hospitality they show there customers is Awesome!! More

I was treated very well while shopping for my vehicle, jarvion was very helpful with answering my questions and having patience’s while I looked for information I needed. An honestly satisfying experience jarvion was very helpful with answering my questions and having patience’s while I looked for information I needed. An honestly satisfying experience with and amazing outcome for me and my new vehicle. More

Excellent dealership, I will recommend to family and friends very professional business and friendly staff 👍 I was worried about not having the best credit but Jarvion made my day. friends very professional business and friendly staff 👍 I was worried about not having the best credit but Jarvion made my day. More