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Ed Martin Buick GMC

Carmel, IN

4.9
818 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 818 reviews

September 03, 2021

Great to work with and was very cordial. Tries to get you in and out with very little hassle. He is upfront and truthful during the whole process of purchasing a vehicle. More

by rcoopr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your business and your review of Brad and our dealership. Enjoy your new vehicle!

September 03, 2021

Never have a felt more comfortable than while working with Brad. He was extremely knowledgeable as well! There wasn’t anything he didn’t know! More

by quintinburkett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review of Brad and our dealership! We appreciate your business and look forward to working with you for many years to come. Enjoy your new vehicle, Quintin!

September 02, 2021

I spent time working out a deal on a used Yukon with Sam. He was very easy to deal with. He pointed out all of the features of the car and taught me how to use some of them. The negotiation was very simpl More

by wes.nicholson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele
Sep 02, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Wes! We truly appreciate your business as well as your wonderful review of Sam, Jon, and our dealership. Enjoy your new vehicle and we look forward to working with you for many years to come!

August 31, 2021

Tony was very patient and very helpful with the purchase of our much needed 3rd row vehicle! He did everything to make sure we got a deal we could afford that didn’t break the bank. Super professional and v More

by Danielle Cosgrove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele
Aug 31, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Danielle! We truly appreciate your business and your wonderful review of Tony, Jon, and our dealership. Enjoy your new vehicle and welcome to the Ed Martin Buick GMC family!

August 31, 2021

Brad took great care of my mother inlaw. She was able to get out of her lease and right in to another one with ease More

by Bpmp96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Ed Martin Buick GMC responded

Thank you so much for your wonderful review of Brad and our dealership. We truly appreciate your mother-in-law's business and look forward to working with you all again!

August 31, 2021

Purchased a used Volkswagen through them and they where very pleasant to work with! The car was washed and ready to show when we arrived! More

by CSiford01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mclachlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally Miller
Aug 31, 2021 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your review of our dealership team and are so happy you are happy with your vehicle!

August 31, 2021

My experience was good from the beginning when I called and when I was assigned to Arthur Our sales representative. Everyone was polite , friendly a professional. Arthur helped us achieve our goal and More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele, Ally Miller
Aug 31, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Dennis! We truly appreciate your business and your review of Arthur and our dealership team. Enjoy your new vehicle and welcome to the Ed Martin Buick GMC family!

August 30, 2021

Everyone I dealt with was friendly, helpful, knowledgeable,patient. Keith Baker is a rock star. He was tireless working thru the whole process. LM More

by LM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Frutiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mclachlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Mclachlan
Aug 30, 2021 -

Ed Martin Buick GMC responded

Thank you so much, LM! We truly appreciate your business and your wonderful review of Keith and our dealership team. Enjoy your new vehicle and welcome to the Ed Martin Buick GMC family!

August 16, 2021

The service was excellent and flawless. Keith Baker did an outstanding job! I will definitely recommend Keith to my friends and family. More

by Jeni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Jeni! We truly appreciate your business and your wonderful review of Keith and our dealership team. Welcome to the Ed Martin family!

August 12, 2021

Lacked professionalism. Very inconsiderate in regards to the time of the costumers, and the attentiveness of promises made for appointments were not as promised or followed through with. HIGHLY Disappointed More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Aug 13, 2021 -

Ed Martin Buick GMC responded

I am sorry for you dissatisfaction. I would like to discuss the circumstances with you to understand what went wrong. I find no information in your post that assists with determining who you are or how to contact you. Please contact me at 317-872-9896 Sincerely, Jerd Cameron, Service Manager

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