Ed Martin Buick GMC

Tony Gordo was very friendly and made sure we were able to leave with the car we wanted at an affordable price. Very pleasant experience. to leave with the car we wanted at an affordable price. Very pleasant experience. More

From arriving on the lot to walking out the doors, customer service was excellent and friendly. They were very attentive and met all our expectations. customer service was excellent and friendly. They were very attentive and met all our expectations. More

Arthur was thorough, honest, and extremely easy to work with! He was available to answer all my questions as well as patient and kind. It was truly the easiest buying experience I’ve had! with! He was available to answer all my questions as well as patient and kind. It was truly the easiest buying experience I’ve had! More

Arthur was very professional and friendly. He listened to our needs. Arthur explained the paperwork very well and worked hard to find the terms to finalize the transaction for us. to our needs. Arthur explained the paperwork very well and worked hard to find the terms to finalize the transaction for us. More

Great customer service!!!. Buying a new car is not one of my favorite things to do, but this experience was better than my other car buying experiences. I didn't have to sit around the dealership for hour of my favorite things to do, but this experience was better than my other car buying experiences. I didn't have to sit around the dealership for hours waiting for the salesperson to check with the manager. Even though my father retired from GM this is my first GM car. I really like my Encore GX, the safety features are amazing!!. More

I opened my trifold cover for the first time today. Its dented on the underside. Thanks a lot for putting a dented one on a brand new truck. It's an obvious dent. Your "team" could not of missed it during dented on the underside. Thanks a lot for putting a dented one on a brand new truck. It's an obvious dent. Your "team" could not of missed it during the install. Doing this only after sticking it to me on my trade while being dis-honest with me about how much you were listing it for on your lot. On top of that hitting my with another $1000 your sales team told me they didn't charge and refusing to make it right. Even after the salesperson had told you he told me that. I guess poor management/leadership does trickle down to the employees. These are things I would expect from a Buy Here Pay Here lot. Not from a new car dealership. Good thing is you won't get another dime out of me. Me and anyone in my family will never do business there again. I'll be sure to pass my very honest experience on to anyone I know that is in the market for a vehicle as well. Love the truck. Regret buying it from your dealership. Congratulations you have won the award for the worst dealer I have ever done business with. More

I found a 2015 Buick Encore at Ed Martin Buick GMC in Carmel, Indiana that had all the options I was looking for. I emailed my info to them, and set up a time to view the car the next day. We drove rou Carmel, Indiana that had all the options I was looking for. I emailed my info to them, and set up a time to view the car the next day. We drove roughly two and a half hours to see the car, and the experience was one of the best I've had. I usually avoid dealerships, because I don't like the pressure to buy a car. Our sales consultant was great right from the very beginning. The process was very laid back, and our salesman Dennis McNamara explained everything very thoroughly to my wife and I. Had a nice test ride, and my wife loved the car. We decided to buy, and started the paperwork which takes a little bit to get done. Dennis took us out to the car, and explained everything about all the functions on the dash. All I can say is what a great experience this whole buying process was. If you are in the market for a vehicle check this dealership out, and ask for Dennis. You will not be disappointed. More

Andrew helped me from start to finish! He was extremely helpful and went above and beyond making sure I had everything I wanted! Would definitely come back for future purchases 😊 helpful and went above and beyond making sure I had everything I wanted! Would definitely come back for future purchases 😊 More

Stopped by the dealership to check out a used car last weekend, Sam was fantastic to work with and made the entire transaction very easy! weekend, Sam was fantastic to work with and made the entire transaction very easy! More

I was looking to trade up from a 4 cylinder FWD SUV to a V6 AWD SUV, but I wanted to stay within a certain price range. Their team made it happen, even in this really rough time of little to no inventory. I V6 AWD SUV, but I wanted to stay within a certain price range. Their team made it happen, even in this really rough time of little to no inventory. I have been very happy with the vehicle and their team since the delivery. More