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Ed Martin Buick GMC

Carmel, IN

4.9
818 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 818 reviews

November 08, 2021

Recently I purchased a Buick, Envision from Ed Martin. Sam Alexander was extremely professional, and very knowledgeable about the car which I purchased. Sam was very patient, by taking the time to show me More

by Joanna P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele
Nov 09, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Joanna! We truly appreciate your business and your wonderful review of Sam and our dealership team. Enjoy your new vehicle and we look forward to working with you for many years to come!

November 06, 2021

Dennis McNamara was very knowledgeable about the 2022 GMC Sierra I purchased. He explained all the functions and led me through the purchasing experience seamlessly. Very good experience. More

by 2022GMC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McNamara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your business and your review of Dennis and our dealership. Enjoy your new GMC Sierra and we look forward to working with you for many years to come!

November 01, 2021

Friendly and easy to deal with. They were confident in making the sale, and with the deal they offered, I can see why. More

by blainer51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Krack
Nov 01, 2021 -

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your business and your review of our dealership team. Enjoy your new vehicle and we look forward to working with you for many years to come!

October 29, 2021

Arthur and Zack worked hard to get me a 2019 AT4 4X4 loaded in the price range and payment range. I'm very happy with the professionalism of this dealership. Friendly, knowledgeable and meet evrey detai More

by stephenbmax22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Frutiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur-Zarddy Gwion Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele
Oct 29, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Stephen! We appreciate your loyalty and continued business and your review of our dealership team. We hope you are loving your AT4 and look forward to working with you again!

October 26, 2021

Frank was very friendly, helpful and knowledgeable. He made the experience easy and was always available and accommodating. More

by konija
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Krack
Oct 26, 2021 -

Ed Martin Buick GMC responded

Thank you so much! We appreciate your business and your review of Frank and our dealership. We hope you are loving your new vehicle and look forward to working with you again!

October 24, 2021

The Ed Martin staff were friendly and helpful. They covered all of the necessary details. The communication prior to the visit was excellent. More

by Kevinshidler19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Kevin! We appreciate your business and your review of our team and dealership. We hope you are loving your new vehicle and look forward to working with you again!

October 22, 2021

Sam Alexander was great to work with. Worth my trip from West Lafayette, and look forward to making more. More

by Roger Gastineau
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele
Oct 22, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Roger! We appreciate your business and your review of our team and dealership. We hope you are loving your new vehicle and look forward to working with you again!

October 14, 2021

Jon and Brian we’re awesome. Great staff. Overall, wonderful experience, non-pressured sale. Will Be back More

by Michaelhallmccarthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele
Oct 14, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Michael! We appreciate your business and your wonderful review of our dealership team. Enjoy your new vehicle!

October 14, 2021

Joey was great to work with during and after the sale! One of my greatest pet peeves is pushy sales people who are shady, Joey was not this at all; he was honest and straightforward. He reached out as soo More

by Wade T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Steele, Joey Zucco
Oct 14, 2021 -

Ed Martin Buick GMC responded

Thank you so much, Wade! We appreciate your business and your wonderful review of Joey and our dealership team. Enjoy your new vehicle!

October 12, 2021

What a joke of a dealership......Bout a used truck from these people and at about 3000 miles later I had to have new computer board and ignition coil replaced......1,300 miles later and transmission went o More

by Jhamilton228
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No body since I wasn't important enough for a call back
Oct 12, 2021 -

Ed Martin Buick GMC responded

Mr. Hamilton, can you please message me with your contact information so our General Manager can contact you personally? My email address is juliev@edmartin.com. Thank you very much.

Oct 14, 2021 -

Jhamilton228 responded

Your GM wouldn't call me back a week after i got the truck nor did the Salesman....Why now?

Oct 15, 2021 -

Ed Martin Buick GMC responded

Unfortunately, we need your contact info to research and reach out with options to help resolve the issues you have experienced. Please forward to juliev@edmartin.com Thank you!

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