Ed Martin Buick GMC
Carmel, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I recently purchased a new Buick from Bryan Couperthwaite, and I couldn't be happier with my experience. The entire team, from start to finish, was incredibly helpful and professional. I highly Couperthwaite, and I couldn't be happier with my experience. The entire team, from start to finish, was incredibly helpful and professional. I highly recommend if you're in the marketing for a new vehicle stop into Ed Martin! More
We appreciated the professional and courteous service from the sales and finance individuals at Ed Martin. from the sales and finance individuals at Ed Martin. More
Today is the 1st bad experience I have had with this dealership more than likely due to new service writers…in the last 29 years of always purchasing NEW…never used GM vehicles a loaner vehicle was not dealership more than likely due to new service writers…in the last 29 years of always purchasing NEW…never used GM vehicles a loaner vehicle was not available today or even offered to me, in 29 years I know I’ve purchased at least 30+ vehicles and when warranty work was done I was always given a loaner vehicle. My current NEW vehicle a $63,000 Buick Enclave with 1,200 miles was taken in for a rattle coming from the rear. Really disappointed that Ed Martin doesn’t take care of LOYAL CUSTOMERS better than this. After all almost a 30 year customer who knows most of their technicians and they know me. More
Clean with nice customer service at this location. Writing more stupid words to meet your stupid criteria even after a valid response. Writing more stupid words to meet your stupid criteria even after a valid response. More
I wish every car buying process was as seamless as the one I experienced whilst with Arthur-Zarddy Gwion Jr. He went above and beyond to ensure everything was hassle free, without the need for frustration one I experienced whilst with Arthur-Zarddy Gwion Jr. He went above and beyond to ensure everything was hassle free, without the need for frustration. I'm so thankful I could make my new car purchase with such ease. More
I inquired online through cars. com initially about a vehicle. This led me to my sales Rep Tony G, who was VERY responsive to my questions and concerns. I even had the general mana com initially about a vehicle. This led me to my sales Rep Tony G, who was VERY responsive to my questions and concerns. I even had the general manager check in as well. Because I am a night shift worker, Tony and Shynelle worked together on helping me get this deal done from a neighboring state. From the deposit being placed, to being patient with the lending company I brought with me, the entire process was literally smooth and stress free. I have bought 3 vehicles in 4 years and this was far better experience from all the rest. Pick up day was also great. Derick J. stepped in on this day to help get me in my Dream car on Tony's off day, but my only day available that week. Vehicle had a bow and was more beautiful than the pictures online. Finance was easy and very neat with digital signing, under desk screen with fancy pen to sign. I had 3 or 4 people offer me a drink or ask if i needed anything. I got a tour of the entire place while my new vehicle was being detail. 10/10 would make the 4.5 hour drive to this dealership, as will any of my friends and family looking for the perfect car buying experience. More
Provided great customer care! Were very patient and answered all of my questions and worked hard to meet my needs in a new vehicle. Were very patient and answered all of my questions and worked hard to meet my needs in a new vehicle. More
Our salesman, Derrick, made our experience great. He was professional, personable, and informative. I highly recommend the dealership and Derrick. I couldn’t be happier with my purchase! He was professional, personable, and informative. I highly recommend the dealership and Derrick. I couldn’t be happier with my purchase! More
Had a phenomenal experience with the purchase of a used vehicle due the the staff. Brad Pier was super knowledgeable and helpful with the purchase. vehicle due the the staff. Brad Pier was super knowledgeable and helpful with the purchase. More