Ed Carroll Motor Co

Great First Car Purchase Experience The dealership was very accommodating and friendly in terms of service. I walked in there knowing what I wanted and they helped better solidify my cho The dealership was very accommodating and friendly in terms of service. I walked in there knowing what I wanted and they helped better solidify my choice. When it came to the sale of the actually vehicle, they assisted with the paperwork process since I wasn’t very knowledgeable about buying a car. This was extremely helpful. More

Always going above and beyond & best communication We've experienced only great personalized service over the last 5 years. Ryan and his techs have been great at every appointment. Ed Carroll service We've experienced only great personalized service over the last 5 years. Ryan and his techs have been great at every appointment. Ed Carroll service dept. definitely will keep me in a Porsche or Audi product when it is time to purchase again. More

First Class Service and Deals! It turns out, buying a car from a dealership can be a PLEASURE. Christian Vernaza and the other staff members were extremely (and authentically) fr It turns out, buying a car from a dealership can be a PLEASURE. Christian Vernaza and the other staff members were extremely (and authentically) friendly, thoughtful, and accommodating. Not once did I feel rushed, pressured, or neglected. Instead, I was pleased to be given plenty of time and attention for the two different vehicles I test-drove, and to be ASKED how I wanted to proceed. They truly demonstrate their family-owned-and-operated commitment to serving the customer. The excellent warranty further proves this. In a world that is becoming less personable all the time, Christian and the Ed Carrol Motor Company were refreshing. After shopping at several other dealerships and looking online, I saw that the Ed Carroll Motor Co. had a lower price than other dealerships for the vehicles I was looking at. I am supremely glad I decided it was worth the trip from Longmont to Fort Collins to check out this dealership. After leaving an initial message inquiring about a good time, I was promptly contacted by Christian Vernaza. We arranged a time that same day (at my convenience). Upon arrival (I had come early), I was greeted by friendly staff members and offered a beverage. I browsed around a little, and then was greeted in person by Christian. He had already pulled the cars I was looking at to the front, and seemed very knowledgeable when answering my questions. He offered test drives, and both the 2017 Tiguan and 2018 Golf Sportwagen were very nice. After finishing the test drives, Christian asked me how I wanted to proceed instead of immediately assuming we would talk numbers like the other dealerships. I did decided to sit down and see their offers, which were far better than the other dealerships I had been to. I'm sure it helped to expedite the paperwork process that I came with a pre-approval from my bank, but the paperwork went quickly and smoothly. They were forthcoming and honest about details of the contract, and always asked if I understood or had any questions as they explained. It is understandable why people typically dread buying cars from dealerships, but the Ed Carrol Motor Company and its staff prove the experience can be positive and even pleasant. I would highly recommend this dealership, and Christian for your car buying experience. Jeremy More

Excellent experience Although I live near Seattle, the nearest Audi Allroad I was able to find with the color and options package I wanted was in Fort Collins, so the nego Although I live near Seattle, the nearest Audi Allroad I was able to find with the color and options package I wanted was in Fort Collins, so the negotiating was all done sight unseen and by telephone. After flying in to pick up the car the actual purchase and paperwork were quick and easy, and the car was exactly what I had hoped. Needless to say, the 1350 mile drive home was a delight. The dealership was great. They spent quite a while showing me what I needed to know about the operation of the car, including getting my phone synched with it. Good experience, and I recommend them highly. More

Quick and easy Fantastic experience with Andrew. Never felt rushed or pressured to make the deal. Best experience I have had buying a car to date. I would strongly r Fantastic experience with Andrew. Never felt rushed or pressured to make the deal. Best experience I have had buying a car to date. I would strongly recommend him! More

great experience Andrew helped me get the Audi Q7 that i was looking for. It was a great experience. He also delivered the car to Colorado Springs. Andrew helped me get the Audi Q7 that i was looking for. It was a great experience. He also delivered the car to Colorado Springs. More

Best purchase ever Andrew was by far the best sales person I've ever worked with. He made the entire process individualized and was a real person rather than just trying Andrew was by far the best sales person I've ever worked with. He made the entire process individualized and was a real person rather than just trying to sell me something. More

Exceptional Service Andrew went above and beyond to help me find an Audi. His service and loyalty to his customers is above anything I could’ve asked for. I would recomme Andrew went above and beyond to help me find an Audi. His service and loyalty to his customers is above anything I could’ve asked for. I would recommend all friends and family to put their trust in him with their next car purchase. More

Above and beyond I needed inspection and reprogramming of my computer and Andrew assisted with this getting done. He went above and beyond all at a price of less then I needed inspection and reprogramming of my computer and Andrew assisted with this getting done. He went above and beyond all at a price of less then I expected. Thank you! More

Honesty and professionalism! We purchased a 2013 BMW X3 from Andrew at this location. Andrew gave us a more than fair price, he allowed us to test drive several cars and showed pa We purchased a 2013 BMW X3 from Andrew at this location. Andrew gave us a more than fair price, he allowed us to test drive several cars and showed patience while doing so. Andrew was great to work with, I would consider him someone I could even be friends with after this experience. Remarkable, just remarkable. More