Ed Carroll Motor Co

Sad experience in sales and parts Sad when the sales person lies to you. I asked why only a 50K warranty 2 years. He said porsche doesn't need more. They don't do 100K Wrong the pr Sad when the sales person lies to you. I asked why only a 50K warranty 2 years. He said porsche doesn't need more. They don't do 100K Wrong the pref-certified is 100k and 6 years. Can't lie or not tell me every thing. So bought one else where. I ordered one little part and two weeks later they have it. I could have had eBay send it sooner. Now I needed a new windshield and they gave the wrong part number so can't replace windshield. And if they order it will be at least a week. Do I trust them. xxxx no More

Dont stand behind the work DON'T USE..... Wont stand behind their work. Had a fuel pump replaced in June by October it wasn't working. The refused to pay for the tow after telli DON'T USE..... Wont stand behind their work. Had a fuel pump replaced in June by October it wasn't working. The refused to pay for the tow after telling me they would as long as it was the fuel pump that was defective. Which it was and now they refuse to pay for the toe from where I live. Vw wont do anything about it. Much better finding a private mechanic to do your work maybe they will stand behind what they work on. More

Love this dealership, they've helped me pick out all of my volkswagens and I'd recommend them to anyone. Everyone there is friendly and makes you feel like you've known them all your life. Personally I of my volkswagens and I'd recommend them to anyone. Everyone there is friendly and makes you feel like you've known them all your life. Personally I feel like Norm from Cheers then I go there. More

Ed Carrol in Fort Collins, they do an OK job. Just watch your back wallet. They identified the problem and suggested a solution. Thank you, David C. your back wallet. They identified the problem and suggested a solution. Thank you, David C. More

This service department is the BEST. Always kind, courteous, respectful, quick and knowledgeable. Whenever I have called for anykind of service, they always have several options to work within my sc courteous, respectful, quick and knowledgeable. Whenever I have called for anykind of service, they always have several options to work within my schedule. Their quality work is done as promised. I cannot imagine going anywhere else. A service department of this quality makes me never want to buy any other product but a Porche or Audi. More

Very professional. Good pricing and great customer service. Very accommodating, I will have all my service work done there. When I am ready to purchase a new car I will buy it there as well. service. Very accommodating, I will have all my service work done there. When I am ready to purchase a new car I will buy it there as well. More

After going through a horrible experience with a previous dealership (non-Audi), I was very hesitant about dealing with another dealership. My hesitance was put to rest when I called Ed Carroll Audi to sched dealership (non-Audi), I was very hesitant about dealing with another dealership. My hesitance was put to rest when I called Ed Carroll Audi to schedule a routine maintenance. I was greeted kindly by the Service Advisor, Rick Purdy, who reviewed my options with me and provided accurate pricing quotes. When I picked up my car, I was greeted by Rick and his friendly staff and informed of some outstanding recalls that were performed while they had my car. These are recalls that the dealership I purchased from failed to mention to me. Now I have my car back and it runs like a dream. Ed Carroll Audi has definitely earned my business and I intend to return to them with any service necessary. More

I recently purchased my first vehicle. The staff at Ed Carrol were very helpful in finding the right trim that was in my price range and even found the color that i wanted and went a got it from another d Carrol were very helpful in finding the right trim that was in my price range and even found the color that i wanted and went a got it from another dealership which i was very impressed with. More

I have purchased 3 vehicles from Ed Carroll Volkswagon in Fort Collins, CO. This round, I worked with Zach in Sales. He was an incredibly honest, time conscience and considerate sales associate. I had a p Fort Collins, CO. This round, I worked with Zach in Sales. He was an incredibly honest, time conscience and considerate sales associate. I had a promotional time period in addition to a vacation to make which put a deadline on the ordering of the precise sportswagon I wanted. Zach more than delivered while keeping me in the loop on what was happening the entire time. The financing was very smooth and not pushy. Beyond that, every time I have needed service, Shannon and the team are amazing. I will never stray from Ed Carroll on car needs in the future. More

Sales staff very friendly and knowledgeable. Went out of their way to locate the car we were interested in purchasing and transferring from another dealer. We were not pressured, and were given adequate tim their way to locate the car we were interested in purchasing and transferring from another dealer. We were not pressured, and were given adequate time with the vehicle to make an informed purchase. Would recommend Ed Carroll to anyone without hesitation. More