Ed Bozarth Chevrolet Buick

Truck Service This month was excellent My wife and I were on a 2 week vacation from home in Western Washington looping through Utah and western Colorado camping in National Parks along the My wife and I were on a 2 week vacation from home in Western Washington looping through Utah and western Colorado camping in National Parks along the way when our 2007 Silverado 3500HD broke down inside the Colorado National Monument. We managed to have it towed out of the Park to the Ed Bozarth Chevy dealership in Grand Junction on a Friday afternoon. Everyone in the service area was very helpful and an initial diagnosis was promising. The obviously failed switches were not the whole problem so a loaner car was procured for the evening and some tips on hotel accommodations were given by the staff. The next day (Sat) an abraded, burned and shorted bundle of wiring was found that had caused some further component damage. The vehicle would not be running by Saturday close of business so the use of the loaned car was extended thru the weekend, and we proceeded to go touristic for Sunday and Monday. Upon our return the BCM module was considered to be damaged but the staff didn't want to replace expensive parts without knowing there was not other damage that would blow that module as soon as it was installed. We were given the same loaner car at a very good rental rate as we had to be in Utah for a couple of days starting on Tuesday. The wiring problems were solved by Wednesday, the truck put back together by Thursday and ready to roll for us on the following Monday when we could return. All this time the truck was in the service bay with a large camper in the bed, the techs took care to keep that unit plugged to 110v service to keep our refrigerated food from spoiling. The repair cost was quite acceptable, the service was exceptionally professional and accommodating, Kudos to Ben Truit and his team, especially our tech Jim (grumpy). Thanks a lot we made it home without further problems. Mark Ahern More

Outstanding Work Most wonderful experience I could have hoped for when buying my first car. Everyone worked so hard and made me feel like such a priority! Most wonderful experience I could have hoped for when buying my first car. Everyone worked so hard and made me feel like such a priority! More

Inflating price, recharging for pinstriping door guard. we recently got a 2008 Malibu low miles .we were told that it was listed for sale at 11,995.00 After the sales man (the Fuss) explained that they put we recently got a 2008 Malibu low miles .we were told that it was listed for sale at 11,995.00 After the sales man (the Fuss) explained that they put pin striping and door guard On all their vehicles At a additional 395.00, Then after several other charges (taxes,sales man fee deliver fee ? Not about that one the price went to 14,000.00 than went to 18,000.00 after financing later after we got home with it ,the following day I notice that the door guard A clear like tape was coming off 2 Of the doors looking closer at I notice that it was embedded with dirt this wasn't a resent application of work as it was told it was just done Recharging for old pin striping and door guard .(is not good feeling) Now their is a loud noise coming from front of vehicle ,was their from get go we though it might be the new tires that turn out not to be new having it looked at next week Kinda starting to worries about poor sales practice suspect it was possibly in a accident After looking deeper into the front end More

Justin McCoy We bought a Camero from this dealership, Justin McCoy was a great salesman and answered all questions we had. He was very helpful and definitely knew We bought a Camero from this dealership, Justin McCoy was a great salesman and answered all questions we had. He was very helpful and definitely knew his stuff 100%! He is very funny and personable!We recommend if you buy from them to use him! He wasn't to pushy at all. Everyone there was so friendly! More

Car purchase Eric was well informed about the vehicle we were wanting to purchase and was not a high pressure salesman, two things I greatly appreciated. He made Eric was well informed about the vehicle we were wanting to purchase and was not a high pressure salesman, two things I greatly appreciated. He made the experience almost painless. More

When calling for a service call. I made my appoint based on the confirmation for the amount of time it would take to perform the service requested. Which was 3 hours. Advised I need to be back to pick up ch on the confirmation for the amount of time it would take to perform the service requested. Which was 3 hours. Advised I need to be back to pick up children after school 1.5 hours away at a certain time. Was advised by Craig the work would be done within 3 hours. At check in I indicated another item. Was told by Craig that it would be no longer than 3 hours of service. After the initial look of the car by the mechanic I got the call to advise what needs to be done. I again told Craig that I needed to be on the road by 2pm, which would give them 4 hours. At 4 hours I was told they needed a few more minutes, then 10 minutes, then over 25 minutes later still no word on when I would get my car back. Now over 4.5 hours I had to make 3 phones calls in order to make arrangements for my children to be picked up from school pick up. The communication nonexistent from Craig. They could have sent me home in a rental to return the next day, but no. At check out I was charged for additional items that were not clear in the coupon and for item repair that I felt should have been covered under the extended care policy I purchased from Ed Bozarth. The only excellent service was by the ladies at the cashiers. They were polite and professional. I appreciate them, and their concern which finally got someones attention to return my car. I will not recommend the dealership service department, or return for service unless I have to to in order to receive the policy coverage. Very disappointing. More

I bought a new 2014 Equinox and I must say that it was a very enjoyable experience. As a single woman you always wonder if you are being taken to the cleaners when buying a new car! Greg, along with all t very enjoyable experience. As a single woman you always wonder if you are being taken to the cleaners when buying a new car! Greg, along with all the other employees, made me feel comfortable and right at home. I believe I got a great deal and Greg was very patient with me trying to choose just the right vehicle. The after-sale attention has been an unexpected surprise also - just calling to make sure everything met my expectations and to see if I had any questions. I would highly recommend Greg Hearing at Bozarth Chevrolet in Grand Junction! More

Well. What I have to say about this dealership is this. When I was out of a vehicle for several months and no other dealership would really try to get me into a car, these guys really did nothing but there When I was out of a vehicle for several months and no other dealership would really try to get me into a car, these guys really did nothing but there absolute best to help me achieve me goal. And the gentleman who I worked with Mr. Scott brokaw was in complete sync with the positive connotations that his name suggests, he was in fact a bro who helped another bro get a new car. More

Excellent service. Diligent in follow up and Scott did a good job in securing finance for us. The vehicle was delivered on time and the process was smooth good job in securing finance for us. The vehicle was delivered on time and the process was smooth More

The salesman (Dave Davis) was very easy to work with. No high pressure at all. I especially appreciated his efforts to work with me over the phone as I had limited transportation to come to the dealership f high pressure at all. I especially appreciated his efforts to work with me over the phone as I had limited transportation to come to the dealership from my neighboring town. He and other Ed Bozarth employees handled my transaction in a very efficient manner also. Dave also showed me around the dealership, answered questions, and explained service procedures with me. They did not try to sell me something I did not want and the price was right. All in all, it was a very professional experience. Dave Brown More