Economy Honda Superstore

Horrible customer service in service department and showroom Let me start by saying we've always loved our 2007 Honda Civic, which we bought new from Economy Honda, Chattanooga. Our engine block cracked this mon Let me start by saying we've always loved our 2007 Honda Civic, which we bought new from Economy Honda, Chattanooga. Our engine block cracked this month. We found there was a 10 year mfg warranty for this issue, where Honda USA would replace the engine under this warranty. Our car was 7 months past the cut off date. Economy Honda best offer was to charge $4K to replace the engine (car was not even KBB worth $4K) Then new car sales team would only allow trade in value of $500.00 toward a brand new Civic (smh...way too low) we looked at many other mfg (Hyundai, Jeep, Chrysler, Ford, etc) and nothing could beat Honda Civic for has mileage and value. Unfortunately, Economy Honda sales team was horrible, terrible, no customer service at ALL. The service department wouldn't help either. We were only asking service for money discount help with this known mfg engine problem or sales team to give a decent trade in dollar value. After running around and getting no where with Economy Honda, Chattanooga, we drove to Auto Nation West Honda in Knoxville to buy it. Those folks know how to treat customers! They nailed everything we needed....then they topped it off with financing offer for better APR and discounts. Economy Honda never even mentioned this. We suggest NO ONE use Economy Honda, Chattanooga. Drive the quick 90 minute ride to be treated like a valued customer. More

Above & beyond This morning I had very serious situation where my dog was locked in car (purse too) at the vet right down street. Called dealership to see if coul This morning I had very serious situation where my dog was locked in car (purse too) at the vet right down street. Called dealership to see if could help & within no time Steve was there w/a key to open my car. They have always taken great care of my car, but this went way above & beyond, & I can't thank Steve enough. I am a very Happy & faithful vustomer! More

Great service!! Best service ever! Salesman Darrell Borden was very kind and helpful. I love my new car and I am so glad I came to Economy Honda Superstore! Best service ever! Salesman Darrell Borden was very kind and helpful. I love my new car and I am so glad I came to Economy Honda Superstore! More

Excellent Customer Service I bought a Honda CRV yesterday from salesman Darrell Borden. He was courteous, friendly, and worked to help me get the best deal. I have been a Hond I bought a Honda CRV yesterday from salesman Darrell Borden. He was courteous, friendly, and worked to help me get the best deal. I have been a Honda driver for years and always return because of the friendly staff and excellent service department. More

Driven right off the showroom floor! Great human relations,service, and delivery of product! My husband And I was just looking not intending to purchase, but within 2 hours we were drivin Great human relations,service, and delivery of product! My husband And I was just looking not intending to purchase, but within 2 hours we were driving off the lot in our brand new 2018 Honda Sport! We love it!! More

Excellent service I bought my Honda Civic from Economy Honda I had and excellent service from them ,the staff has been friendly and accommodating. Great customer servi I bought my Honda Civic from Economy Honda I had and excellent service from them ,the staff has been friendly and accommodating. Great customer service. This is the Best Honda dealer. Great job Economy Honda! More

Great Service! Darrell helped me pick out my 2018 Honda Accord. Couldn't have asked for a better salesman. I highly recommend going to him if you need a new car. Darrell helped me pick out my 2018 Honda Accord. Couldn't have asked for a better salesman. I highly recommend going to him if you need a new car. More

Phenomenal!! I surprised my nephew with a 2018 Honda Civic EX Hatchback. To find the best salesperson to assist me with the purchase I searched reviews on dealerra I surprised my nephew with a 2018 Honda Civic EX Hatchback. To find the best salesperson to assist me with the purchase I searched reviews on dealerrater.com. I found Darrell Borden and he lived up to all the prior 5 star reviews. From the first phone call he was accommodating and answered my questions. During the finalizing of the purchase, I appreciated the recommendations made for the accessory package by John Carlisle. Thank you for helping me make this a special day for my nephew. He was completely overwhelmed when he realized what was happening. More

Quick! &easy! They made buying a car nice and easy, got me in picked the perfect car and got me out! Would definitely do business here again! They made buying a car nice and easy, got me in picked the perfect car and got me out! Would definitely do business here again! More

Darrell Borden was very helpful, and made sure I got a great deal! He has wonderful customer service, and makes sure that all his customers are happy! Darrell is by was very helpful, and made sure I got a great deal! He has wonderful customer service, and makes sure that all his customers are happy! Darrell is by far one of the best car sales man I've ever met! More