Economy Honda Superstore
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,017 reviews
Service is always excellent as well as fast and friendly. The employees call you by name and go out of their way to help you and answer any questions you may have. I have been going there for several years The employees call you by name and go out of their way to help you and answer any questions you may have. I have been going there for several years because they are the best value in town. More
Economy Honda Superstore is an Excellent Dealership! - Great Price, Service and Maintenance. Definitely Reccommend! Our Ridgeline is Awesome. No Better vehicle on the road. Call Economy Honda Superstore Great Price, Service and Maintenance. Definitely Reccommend! Our Ridgeline is Awesome. No Better vehicle on the road. Call Economy Honda Superstore and Go Buy! More
The sales representative, John Carlisle, exceeded my expectations in responsiveness to my needs. He was extremely helpful in putting me at ease with all the "bells & whistles" on the navigation system expectations in responsiveness to my needs. He was extremely helpful in putting me at ease with all the "bells & whistles" on the navigation system and even encouraged me to contact him if I had any other questions -- I honestly believe he was sincere in his offer and wouldn't hesitate to contact him in the future. I wish I could remember the name of the Financial person I spoke with -- I believe her name was Denise but I'm not sure. She was also very helpful. Not like experiences I've had in the past with other car dealerships that try to make you feel stupid. After all it's not every day that you purchase a new car and being a widow I suspect I'm usually "fresh prey" to some dealerships. Denise took her time getting to know me and help me understand all of my options. I don't want to forget commenting on the Express Service. I went for my first oil change and I was very impressed with their turn around time and they even washed my car! I will be coming back. This dealership gets an A+ in my mind! Diane Cross 2912 Corral Road Signal Mountain, TN 37377 P.S. Regarding your optional question below, for me the "word of mouth" recommendations from friends/family are the best reviews. More
I was very impressed with the entire staff. I got a great Pilot at a great price. I would recommend Economy Honda to any of my friends and neighbors. Pilot at a great price. I would recommend Economy Honda to any of my friends and neighbors. More
I arrived at the dealership a very wet Jan. 20, 2012. I was offered help right away and was not pressured in any way. Jeff was very helpful explaining all the instruments in the car and how to use them. Je was offered help right away and was not pressured in any way. Jeff was very helpful explaining all the instruments in the car and how to use them. Jeff answered all my questions with ease. Jeff did not try to haggle, or treat me like I was dumb. Jeff did not try to take advantage of me because I was a woman, like salesmen at other dealerships do. I came to the dealership knowing how much that I would take for my trade-in. Jeff came back with an offer for my trade & I countered the offer and then Jeff took it to his Manger & got it approved, without haggling back & forth on the price. That is how I got my brand new Honda Civic.. I had a great experience at Economy Honda! Thank you Jeff & Josh ! Sincerely Tina Bryant More
Harold made our visit and purchase simply put better than any other dealer we had been to had a problem with the paint on the bumper economyhonda took care of that with no hassels to me or my wife w than any other dealer we had been to had a problem with the paint on the bumper economyhonda took care of that with no hassels to me or my wife we will for sure make another purchase from this dealership More
Everyone was great and very helpful. They worked with me and my 16 month old son. Don was very very helpful. My son really loved him. They treated me and my son like we people not just another number and my 16 month old son. Don was very very helpful. My son really loved him. They treated me and my son like we people not just another number More
My ratings are really about the Sales Manger. NOT John the Salesman. John, the salesman, was wonderful: friendly, professional, curtious, GREAT GUY. THEN the sales manager came in. Everything went down hi the Salesman. John, the salesman, was wonderful: friendly, professional, curtious, GREAT GUY. THEN the sales manager came in. Everything went down hill after that. Joshua was the most self absorbing, narcisstic, egotistical young man I have dealt with in a long time. He tried to push me into a warranty that I was not sure I could afford, I tried to explain to him that I am on a fixed income and the additional dollars was my concern. He said several times, "Well it's ONLY X dollars more. That's like a cup of coffee a day. Surely you can afford THAT." I found this to be very degrading and pushy. I understand that the sales manager is to "close the deal" but he needs to be more personable, friendly, compassionate, and just plain nice to his customers. John also told me that the light on my odometer would be replaced. But after I got home, I realized that Joshua had cancelled all repairs. So now the odometer light is out in my Saturn Vue. That was just plain mean. I feal as if he wanted to get the last dig by not putting in the light. I still believe that Economy Honda is a good company to purchase a vehicle, BUT the Sales Manager has got to go. Virginia Rinehart More
very good dealship. I have been purchshing my new honda for my self and freinds and relatives from this dealship, they have very good sales and service staff with large inventory and helpful financial staf for my self and freinds and relatives from this dealship, they have very good sales and service staff with large inventory and helpful financial staff. I would higly reccomend this dealship for purchase of your next honda More
My previous Honda had finally kicked the bucket. When I went to Economy Honda, I thought I was just going to begin the search, but I ended up going home in my new car! It was quick, painless and Sal made e went to Economy Honda, I thought I was just going to begin the search, but I ended up going home in my new car! It was quick, painless and Sal made everything as easy as possible. After seeing how great Sal and Economy Honda were, my Dad went back a few months later for his new car. More