Economy Honda Superstore
Chattanooga, TN
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An awesome car buying experience from beginning to end. The staff from the Economy Honda Superstore, Mary the finance manager, Jeff Newell and Brittney in sales, were so helpful and at no time was I press The staff from the Economy Honda Superstore, Mary the finance manager, Jeff Newell and Brittney in sales, were so helpful and at no time was I pressured at all. This entire deal was completed over the phone and email. By far the best car buying experience I have ever had. I live in Florida and contacted this dealer in TN because they offered the most car for the money. The new Honda Accord I purchased was priced several thousand below the cheapest Accords I looked at locally and was loaded with leather, sunroof, bluetooth and too many extras to mention. There were no gimmicks, no hidden costs and they did not try to sucker me into buying thousands of dollars of extras. I kept wondering what could be wrong because it was all so smooth it felt like it was to good to be true but everything was exactly as Economy Honda said. Within an hour of me calling the dealership they contacted me back, gave me the final price, set me up with Mary the finance manager. I filled out a 2 minute finance application online, 0.9% can't beat that. Mary put together all the paper work, sent it Fed-Ex that same day, I signed all the paperwork the next day and returned it Fed-Ex in the return envelope provided by Mary. Jeff Newell and Mary were very patient and available for any and all questions I had, which were a lot. Jeff set up the transfer of the car from TN to FL the very next day for a minimal cost. The shipping team were also very polite and kept me informed of exactly what time the would be here. The car was exactly what was described and arrived to my driveway clean in mint condition with a full tank of gas. I would definitely say buy from Economy Honda Superstore if you want a great vehicle at a great price with excellent customer service. More
Mr. calloway was knowledgeable and helpful. We were browsing around out in the lot and he came out to, apparently, determine if we were just looking or might be actually interested in buying. Mr. Callo browsing around out in the lot and he came out to, apparently, determine if we were just looking or might be actually interested in buying. Mr. Calloway was friendly and complied with all of our requests. We have bought many cars over the years and our two best experiences have been at Economy Honda of Chattanooga. One time was back in1990 and the other was this past week with Mr. Calloway. Is he a salesman? Yes, but he is a very pleasant one and was willing to work hard to satisfy us. More
After visiting several dealerships around town, I finally made my way to Economy Honda Superstore and met Shane Defoor. At each prior dealership, I would tell the sales associate what my budget was and they made my way to Economy Honda Superstore and met Shane Defoor. At each prior dealership, I would tell the sales associate what my budget was and they would start showing me cars at the top or even above my price. Shane took me around showing me things well in my price range and what I was looking for. He was very forthcoming and informative without being pushy. He took the time to look all over the lot and even took us to see a car they recently got on trade and hadn't even had a chance to clean up. It turned out, that was the car for me. It was exactly what I wanted and well within my range. Had he not been willing to take the time needed with me on my low budget, I would never have found that car and would have gone elsewhere. I enjoyed the experience at Economy Honda Superstore, but truthfully, it was Shane that made the day. What an excellent asset to this dealership he is. I actually have already given two of his cards out; one to a family member. I would, and do, feel completely comfortable sending anyone, including my family, to see Shane at Economy Honda Superstore. More
I had been looking for a used suv for months. I went to economy Honda because they have a good reputation. When it came to finding the car I wanted, economy Honda did not disappoint me. I love my pre-owned economy Honda because they have a good reputation. When it came to finding the car I wanted, economy Honda did not disappoint me. I love my pre-owned car! Shannon Harris was great and I loved working with him. He never rushed us or seemed frustrated when I made multiple trips to test drive different makes and model cars. I highly recommend using this dealership. Ask for Shannon for a relaxing experience! More
I love the environment and the friendly customer service. My sales person was very friendly, knowledgeable, professional , and a great listener. I really enjoyed how relaxed she made me feel , because I was My sales person was very friendly, knowledgeable, professional , and a great listener. I really enjoyed how relaxed she made me feel , because I was somewhat nervous. Over all everyone was extra friendly and welcoming to me. This work ethic and service is very hard to find , and it was very refreshing to have visited this dealership. Thanks guys you are all great keep up the good work!!! I WILL BE BACK. More
I bought my first Honda in 2002. It was a 2000 Accord and from that moment, I was hooked on Hondas. After driving it for several years and putting over 200,000 miles on it, I gave it to my son for his first from that moment, I was hooked on Hondas. After driving it for several years and putting over 200,000 miles on it, I gave it to my son for his first car. When thinking about replacing it, there was no question what Make of vehicle I was going to get for myself. I chose a 2007 CR-V. I told everyone I knew that I would never own any vehicle, but a Honda. The safety features and retention value can't be beat. That was put to the test a few days ago. A friend and I were involved in a very serious accident. Thanks to Honda's safety features, we both walked away from the accident with only minor bruising. The police were amazed and told us that there was no way we should've walked away from that crash. Unfortunately, while saving us from bodily injury, my CR-V took all of the damage and was a total loss. Due to Honda's excellent value, I was able to get enough insurance proceeds to buy another vehicle. I went immediately to Economy Honda Superstore of Chattanooga. They had another CR-V that was very similar to the one I lost. Jeff Newell was the salesman I worked with. He was very helpful in describing the newer features and answering any questions I had regarding vehicle improvements. I also worked with Josh Bowers in Finance. Most people think buying a car is stressful, but for me deciding which warranties and options I want to go along with my new vehicle is what is so confusing and that is decided during the Financing stage of the deal. Josh clearly explained the options available and demonstrated how each one would effect my monthly payment. Corey Choate is the General Manager that worked with me that evening and approved the deal. I shopped around online before buying my new car and there wasn't another dealer that came close to the pricing that I found at Economy Honda. This is the 2nd CR-V that I have bought there and I will definitely return and recommend them to anyone looking for a new automobile. In addition to the excellent quality of the Sales staff, I have also taken all my Hondas to their Service Center for repairs. They are friendly, helpful, quick and reasonably priced. You just can't beat a Honda and Economy Honda is my dealer of choice! More
This was my second time to purchase a Civic at Economy Honda. I have loved my 2003 Civic and it was a great car to own and drive. Also, the Service Department is really great. My experience working wit Honda. I have loved my 2003 Civic and it was a great car to own and drive. Also, the Service Department is really great. My experience working with Andre for my 2012 Civic was really good. He was knowledgeable, friendly, and went out of his way to make sure that I drove away with the car that fit my needs and pocket book. He was also very patient even though I ran his legs off before we concluded the sale. I will definitely recommend Andre and Economy Honda to my friends and coworkers. More
I had been eyeing the new accord for a couple of weeks before stopping in and going through the process. I also had a trade-in I was still paying for. My past experience with trade-ins is sell it yourself before stopping in and going through the process. I also had a trade-in I was still paying for. My past experience with trade-ins is sell it yourself because the dealer is just going to make you mad with their appraisal. I did the research on my car and new what a good fair trade-in value was before going to the dealer, and to my surprise they offered me the same value as I had researched. I was happy and ready to move forward. Kendric was my salesman ( great guy). Denise was a great help with financing. I went in going to have the accord financed through my credit union; but she was able to get me a better deal. I was very surprised. Then it was off to see the sales manager. I have had so many bad experiences with sales managers putting in extra charges that I never asked for and terrible interest rates it makes me sick going through this process. But not with Ryan. Not only were there no surprises with last minute interest rate changing or extra charges, he gave me a great deal on the extended warranty that I was glad to grab. I did not have one erritateing process when I bought this car; It was all helpful and useful so I just had to take the time to right this because they deserved it. Thanks More
My buying experience at economy honda was flawless. Their price on a 2012 civic was $1500 cheaper than any where else within 300 miles of (Montgomery, AL). Also, they treated us better than any other dealers price on a 2012 civic was $1500 cheaper than any where else within 300 miles of (Montgomery, AL). Also, they treated us better than any other dealership that we visited while looking for a new vehicle. I HIGHLY recommend you give them first chance at your business if you are looking for a new or used car. More