Economy Honda Superstore
Chattanooga, TN
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worst place to buy a car from don't buy a car from here I bought a use car as is I knew that it had no warranty with it but I did not exspect it to have transmission problems a week later so I went ta here I bought a use car as is I knew that it had no warranty with it but I did not exspect it to have transmission problems a week later so I went talked to derrick about the problem he talked to his manager and said well we can take a look at it and see what went wrong so I told him my wife could bring it up there Friday and I said how long will it take he said no more then 30 mins ended up bringing it in around 11am and didn't hear back till around4 pm that day he said they was gonna fix it I thought they were going to do the right thing but nope he said he was going to call me later that week to set up a appointment to fix the problem week goes by not one phone call and so I go back up there and said his master mechianc won t be in till tomorrow and said he will call me so he never called me again not a surprise and then I go back up there remind you I went the day before that and he said well we can partially pay for the problem but were not going to pay for the whole repair bill I talked to his manager and his manager was rude straight up nasty do not go and buy from here there rude will lie to you and tell you one thing but do another worst place to buy a car from beware!!!!!! More
Amanda was absolutely fantastic to work with on the eSales side of the shop. She was responsive, knowledgable, and plain out fun! I would highly recommend Amanda and Economy Honda to anyone looking t eSales side of the shop. She was responsive, knowledgable, and plain out fun! I would highly recommend Amanda and Economy Honda to anyone looking to purchase a Honda! More
I have been a customer of Economy Honda for several years and have purchased about 6 vehicles from this dealership. Their sales & finance staff were great to work with and helpful throughout the entire proc and have purchased about 6 vehicles from this dealership. Their sales & finance staff were great to work with and helpful throughout the entire process. Their service dept is great and I take all my vehicles to them whether it is buying tires, changing oil or any service needed for I know it will be done correctly the first time. More
Spent most of the time with Sal. He was outstanding. All details to operate the vehicle and it's electronics were covered completely. Thanks again. I'll send you some business. All details to operate the vehicle and it's electronics were covered completely. Thanks again. I'll send you some business. More
You have an awesome salesperson, John Carlisle. He was very helpful, knowledgeable and courteous. All my questions and concerns were addressed with the utmost honesty. I appreciate the time and patience h very helpful, knowledgeable and courteous. All my questions and concerns were addressed with the utmost honesty. I appreciate the time and patience he afforded me while I took my time. I felt at ease during the whole experience purchasing my new 2014 Honda Accord. Paul Allen was wonderful explaining the finance and warranties that were available, never felt pressured once. Yes I definitely recommend this dealership and it's staff to anyone in need. More
When my wife & I went to Economy Honda, Sal Greco was our salesman. It was a very cold evening & Sal was great. The jeep we went to look at was already sold. Sal showed us several other Jeeps. The keys our salesman. It was a very cold evening & Sal was great. The jeep we went to look at was already sold. Sal showed us several other Jeeps. The keys to the one I really liked and actually bought were missing. Sal was persistent in finding them. I can not say enough about Sal. We were very pleased with our experience. More
My husband and I had been searching specifically for a Toyota 4Runner for a while and we found one at Economy Honda. It was a good price and pretty close to everything we were looking for. We test drove Toyota 4Runner for a while and we found one at Economy Honda. It was a good price and pretty close to everything we were looking for. We test drove the vehicle and came back a few days later prepared to buy. We stood in the lot for a while looking and no one ever approached us (probably because we are young). We finally went in and asked for anyone that was willing to help us. We told them we were ready to buy and they asked if we were sure...really?? Easiest sale you have ever made and you ask if we are sure. If we hadn't been looking for the right car for so long we would have walked out. We then filled out the initial paperwork and were asked to wait a few minutes. Over an hour later they were finally ready to even talk pricing with us, at this point we should have just left. We have already told you we want to buy this car, why would you leave us sitting around waiting forever? When we finally reached and agreement, we waited another hour to sign the papers and the whole time we were not really informed of what was going on. After the whole ordeal and the car was finally ours, they didn't even wash it for us, they walked us out the door like some random customer that didn't buy anything. I was furious with the entire experience and I learned my lesson. I will not be going to Economy Honda Superstore and I have told everyone I know about this experience. It's hard to believe that just because my husband and I are a young couple, we were not treated with the same respect as every other paying customer. More
We had no intentions of buying a car at the time we bought it. John Carlise is THAT good of a salesman and has been nothing but friendly and helpful to us. I highly recommend the dealership and John. bought it. John Carlise is THAT good of a salesman and has been nothing but friendly and helpful to us. I highly recommend the dealership and John. More
Best car buying experience that we have ever had. No pressure to buy. Answered all of our questions. We received a fair deal. Will buy from dealer again. pressure to buy. Answered all of our questions. We received a fair deal. Will buy from dealer again. More