Economy Honda Superstore
Chattanooga, TN
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Great experience The dealership was the best experience I have had with an auto dealer. They did everything possible and got me in my new Honda Civic. The prices were The dealership was the best experience I have had with an auto dealer. They did everything possible and got me in my new Honda Civic. The prices were the best I have found and would recommend anyone looking for a new Honda to visit them. More
Experience at Economy Honda After being in a car accident and totaling my vehicle, Economy of Honda was so welcoming and easy to work with in finding a new vehicle. Mr. Logan was After being in a car accident and totaling my vehicle, Economy of Honda was so welcoming and easy to work with in finding a new vehicle. Mr. Logan was excellent and had great communication throughout this timeframe. Mr. Logan maintained contact, answered all of my questions and concerns, had excellence customer service and was easy to communicate with. Overall, everyone at Economy of Honda was very nice and pleasant to interact with, but Mr. Logan really confirmed my decision to purchase a car at his dealership. This whole process and my satisfaction with the vehicle will motivate me to purchase another Honda as my next car in the future. I would highly recommend this dealership to others and would give them Mr. Logan's contact information. More
Very Satisfied with my Purchase I visited Economy Honda to look for a newer used CRV. I was greeted by a very friendly and knowledgeable salesperson, Marty. He showed me two that wer I visited Economy Honda to look for a newer used CRV. I was greeted by a very friendly and knowledgeable salesperson, Marty. He showed me two that were on the lot and I immediately found the one I was looking for. I told him that I needed to discuss it with my husband. I returned later in the day to drive the car and made the decision to make the purchase. Marty was very helpful with the pricing and then later with the trade in. He was very patient with me and I never felt pressured. When Marty handed us over to Hank the process went very well. I was not expecting to take possession of the car that night but it was a nice feeling to have made a decision and be driving my car home. This was the 6th car that my family has purchased from Economy Honda and all have been a very good experience. I recommend Economy Honda and I recommend that you see Marty. More
sales consultant This was a 1st time experience for my 18 y/o daughter to purchase a car and this was the 1st and only place that we did not face the "hype" and insul This was a 1st time experience for my 18 y/o daughter to purchase a car and this was the 1st and only place that we did not face the "hype" and insulting phoney-ness. There was no high pressure from Jonathon. He made her feel comfortable. He listened to what she wanted and the price bracket she could work with and led her to look at a couple of cars. He then gave his opinion on both cars based on her needs, but left the decision completely up to her. Jonathon was very friendly and offered refreshments while waiting. We met with Jonathon over 3 different days and he was consistently genuine on each occasion. She left a very satisfied customer, satisfied enough to "ring the bell." More
Great Buying Experience This was a quick and easy buying experience. However the sale associate that assisted me with my purchase did not explain the features of the vehicle This was a quick and easy buying experience. However the sale associate that assisted me with my purchase did not explain the features of the vehicle I purchased. More
Express Service On June 09 2014, Denny Elder assisted me on a Michelin Tire Warranty issue. Even though he was extremely busy, he took time to contact Michelin in ord On June 09 2014, Denny Elder assisted me on a Michelin Tire Warranty issue. Even though he was extremely busy, he took time to contact Michelin in order to determine warranty for tires. This is another great example of why I have my vehicles serviced at Economy Honda Express Service. I have been a customer of Economy Honda since 1992 and never had a bad experience. Thanks... More
Fred went the extra mile to ensure my satisfaction. I needed a low price used car in a hurry since my car was requiring expensive repairs, and I did not have access to another car in the interim. Jamie I needed a low price used car in a hurry since my car was requiring expensive repairs, and I did not have access to another car in the interim. Jamie was able to confirm over the phone that Economy Honda did indeed have cars in my price range, which was under $5000. She identified what I was looking for and collected a list of cars and sent me an email with cars in my price range. I was able to get all the details on these cars before going to the dealership. When I went to the dealership Fred showed me the car I had selected from the email I received from Jamie. I purchased the car on Monday, and it did take 4 days to get my car, but in the end, I got a much better car than I could have had I purchased it from an "as is" lot, or in 1 or 2 days. Although the paperwork I signed on Monday said I was purchasing the car "as is" since it was a later model, the dealership runs all the cars they sell through a safety check. This safety check uncovered several issues that would cost around $1,000 to repair. They did the repairs. The interior of the car was quite dirty when I first looked at it. Fred agreed, and was able to insure that the maintenance department cleaned the car beyond the normal level. I believe that if I would have received the car more quickly, the end result would not be as great as it is. I love my little 2002 silver Honda Civic. Thanks Fred and Economy Honda for making it possible for me to drive a safe, affordable car. More
Awesome Experience Wow, once again Economy Honda Superstore exceeded my expectations. I purchased a new Honda Accord from Economy Honda in 2012 and had such an awesome e Wow, once again Economy Honda Superstore exceeded my expectations. I purchased a new Honda Accord from Economy Honda in 2012 and had such an awesome experience that it was a no brainer when my daughter desired a Honda Civic that I would return. I am located in Northern Florida and Economy Honda offered the best prices I could find in a 500 mile radius. On top of a great deal the staff is always willing to go above and beyond to meet my needs. Kyle Cheatham was the sales person, he had the windows tinted, car cleaned, full tank of gas for my daughter prior to her arrival. Upon her arrival he took the time to connect the blue tooth and ensure she had a full understanding of all aspects of her new civic. The Honda Civic was perfect with only 18 miles exactly what was described on their site. Jeff Newell was a pleasure to work with. This was the second time I had an opportunity to work with Jeff. He secured me a great APR with no hidden costs or surprises. He was able to answer all my questions, completed my purchase over the phone and sent me the documents overnight for signature. This purchase and my previous purchase at Economy Honda have by leaps and bounds exceeded any other car buying experience for me, of which I have had many in the past. I strongly recommend that Economy Honda Superstore be the first stop for anyone considering purchasing a new Honda. More
First Honda! My overall experience was great. Jeff & Harold were great! The only issue was time! I was there for 4 hours looking at cars & over 3 hours the day I b My overall experience was great. Jeff & Harold were great! The only issue was time! I was there for 4 hours looking at cars & over 3 hours the day I bought it. I understand they are super busy due to the volume of cars they sell but no reason it should take that long.... I would also recommend them for their great prices!! More
First time car purchase Very friendly and personable! Answered all of my questions, and helped me have a very seamless and easy experience. Which as very important as I was a Very friendly and personable! Answered all of my questions, and helped me have a very seamless and easy experience. Which as very important as I was a first time car buyer. I did most of my research before I had gotten to the dealership, but they helped me get the financing that was right for me, and even handle all of my dad's fatherly questions very well. More