Economy Honda Superstore

BEWARE of FRAUDULENT Sales Tactics at Economy Honda The eSales folks were great and we decided to drive to Chattanooga for a car that we found online. When you get to the dealership, you NEVER see the The eSales folks were great and we decided to drive to Chattanooga for a car that we found online. When you get to the dealership, you NEVER see the friendly eSales team members, but have to deal with the traditional car salesman. Uggghhh!!! If you plan to purchase a car at this location, then please expect to take a VERY long time waiting for them to get your paperwork together. Oh, and they will DEFINITELY add on additional fees that were NEVER discussed and say, "Oh, well everybody always gets this." Not to mention that YOU will pay THEIR BUSINESS taxes. They will claim that it is a law that you have to pay THEIR taxes, but when I called BOTH the county tax department AND the state tax department, it was completely confirmed that their claims are bogus. With all of the class action lawyers out there chasing million dollar trials, this one would be a SLAM DUNK because EVEN the dealership's General Manager unlawfully made these claims that are fraudulent. If I had time, I would gladly lead the charge to make sure that car shoppers do not get preyed upon by these sharks. Oh, and...if you're shopping from out of town, make sure that you demand your title. We've been waiting since past our temporary tag date and still haven't received our title. Not to mention that they tried to overcharge us for our local taxes. At the end of the day, I probably should have walked away, but I realize that their behavior is just the industry's accepted practice. I will NEVER return to economy Honda because the overall buying experience was downright shameful. More

Magnum experience! Harold Blackstock is the consummate professional car salesman! Courteous, friendly, patient, good listener and most of all knowledgeable. Harold gre Harold Blackstock is the consummate professional car salesman! Courteous, friendly, patient, good listener and most of all knowledgeable. Harold greeted me in the parking lot upon my arrival. I was really not looking to buy right away but gather information on the purchase process at Economy. He answered every question I had. We then looked at a 14 Pilot EX 4WD and I loved it. He applied no pressure when I said I lived out of town and had to discuss all details with my family. I put a down on a Pilot that afternoon and we were off! I purchased a 14 Pilot EX-L 4WD and am totally satisfied with the treatment I received from Harold and the pricing was outstanding. I highly recommend Harold and Economy for anyone who is looking for a new Honda! More

Super Superstore The whole process went wonderful and it was the greatest car buying experience that I have ever been through. And I would give a higher rating if I co The whole process went wonderful and it was the greatest car buying experience that I have ever been through. And I would give a higher rating if I could. If you want to be treated with respect and want a great price come to Economy Honda. Kendric in financing was absolutely fantastic and Shannon is the best manager that I have ever dealt with in any auto dealership. More

Impressive Dealership and Salesman I always dread car shopping because of the hassles dealing with salesmen, haggling over price, etc. I couldn't have had a more positive experience tha I always dread car shopping because of the hassles dealing with salesmen, haggling over price, etc. I couldn't have had a more positive experience than I did at Economy Honda working with Harold Blackstock. He did not make me feel pressured at all and gave me all the time I needed to make a decision on which vehicle was right for me and my family. I made several trips and drove several different vehicles before deciding on a 2013 Ford Edge. The dealership is very busy, however Harold always made me feel important as a valued customer. I was very indecisive, but he never rushed me or made me feel like I was being a bother(which I know I was!!!) I know when I am in the market for another vehicle I will come straight to Harold and Economy Honda. I will also send friends and family here for their new or used vehicle purchases. More

Purchase of new Honda Pilot We traded our 2005 Pilot EXL for a 2014 model with 4 wheel drive and dealt with Mr. John Carlisle. The buying experience was very smooth and the vehic We traded our 2005 Pilot EXL for a 2014 model with 4 wheel drive and dealt with Mr. John Carlisle. The buying experience was very smooth and the vehicle was delivered very quickly. We did not have to make any compromises regarding color or options and consequently got exactly what we wanted. John is a honest ,sincere and trustworthy salesperson to deal with. Thanks. More

Great experience The dealership was the best experience I have had with an auto dealer. They did everything possible and got me in my new Honda Civic. The prices were The dealership was the best experience I have had with an auto dealer. They did everything possible and got me in my new Honda Civic. The prices were the best I have found and would recommend anyone looking for a new Honda to visit them. More

Experience at Economy Honda After being in a car accident and totaling my vehicle, Economy of Honda was so welcoming and easy to work with in finding a new vehicle. Mr. Logan was After being in a car accident and totaling my vehicle, Economy of Honda was so welcoming and easy to work with in finding a new vehicle. Mr. Logan was excellent and had great communication throughout this timeframe. Mr. Logan maintained contact, answered all of my questions and concerns, had excellence customer service and was easy to communicate with. Overall, everyone at Economy of Honda was very nice and pleasant to interact with, but Mr. Logan really confirmed my decision to purchase a car at his dealership. This whole process and my satisfaction with the vehicle will motivate me to purchase another Honda as my next car in the future. I would highly recommend this dealership to others and would give them Mr. Logan's contact information. More

Very Satisfied with my Purchase I visited Economy Honda to look for a newer used CRV. I was greeted by a very friendly and knowledgeable salesperson, Marty. He showed me two that wer I visited Economy Honda to look for a newer used CRV. I was greeted by a very friendly and knowledgeable salesperson, Marty. He showed me two that were on the lot and I immediately found the one I was looking for. I told him that I needed to discuss it with my husband. I returned later in the day to drive the car and made the decision to make the purchase. Marty was very helpful with the pricing and then later with the trade in. He was very patient with me and I never felt pressured. When Marty handed us over to Hank the process went very well. I was not expecting to take possession of the car that night but it was a nice feeling to have made a decision and be driving my car home. This was the 6th car that my family has purchased from Economy Honda and all have been a very good experience. I recommend Economy Honda and I recommend that you see Marty. More

Great Buying Experience This was a quick and easy buying experience. However the sale associate that assisted me with my purchase did not explain the features of the vehicle This was a quick and easy buying experience. However the sale associate that assisted me with my purchase did not explain the features of the vehicle I purchased. More

Express Service On June 09 2014, Denny Elder assisted me on a Michelin Tire Warranty issue. Even though he was extremely busy, he took time to contact Michelin in ord On June 09 2014, Denny Elder assisted me on a Michelin Tire Warranty issue. Even though he was extremely busy, he took time to contact Michelin in order to determine warranty for tires. This is another great example of why I have my vehicles serviced at Economy Honda Express Service. I have been a customer of Economy Honda since 1992 and never had a bad experience. Thanks... More