Economy Honda Superstore
Chattanooga, TN
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Met with Fred, sales consultant, and checked out many different Pilot options. Fred was very thorough and answered questions without being pushy. He gets my vote, picked up my new 2025 a few days later. different Pilot options. Fred was very thorough and answered questions without being pushy. He gets my vote, picked up my new 2025 a few days later. Great work Fred and the finance team!!! More
The car they sold my daughter, a navy veteran, has been nothing but horrible. She purchased in March and it started having trouble on her way back to the navy base. Very, very long story short- the car has nothing but horrible. She purchased in March and it started having trouble on her way back to the navy base. Very, very long story short- the car has been in the shop more than she has had it to drive costing her and us (her parents 2,000-3,000). And this is with an added warranty she purchased! The dealership just wants to wash their hands of her and the car- very unprofessional. They should have replaced the car and reimbursed us for the trouble. Still not even sure the car is reliable. So very disappointed- this is not how to treat customers. More
We did not enjoy our experience at this dealership. We ultimately decided not to buy due to their "mandatory" fees that added an additional $1,300 to the price of the car. Those fees included a perma We ultimately decided not to buy due to their "mandatory" fees that added an additional $1,300 to the price of the car. Those fees included a permaplate for $699 and a protection package at $599 When we pushed back and said we were not agreeing to those fees, they said we had to as they were mandatory on all their vehicles. Additionally, they offered us only $1500 for a trade-in when 3 other dealerships offered us $4000-$6000. Also, no other dealership we visited attempted to charge us any "mandatory" fees like this. We are very happy we did not purchase from Economy Honda and feel. their practices are deceptive and are what give dealerships a bad reputation. More
Best car buying experience I have ever had! Everyone was super nice and helpful without being pushy at all! Sunshine was so helpful over the phone and was able to answer all my questions! Chris Everyone was super nice and helpful without being pushy at all! Sunshine was so helpful over the phone and was able to answer all my questions! Chris was our salesman and was the best! He was super nice and helpful and just a genuinely great guy! He was very transparent about the car and the numbers which we really appreciated. Chris is the guy to go buy a car from! Dustin was the one to close our deal and figure up the finances and he was outstanding! He went above and beyond to give us the best rate and best deal possible! He beat all of our pre-approval rates by a landslide! All together I am super happy with the car and the entire transaction. A++ for Economy Honda I will be back! More
Sales people were very professional from Canreell, Justan (I think), Mary and Mike. Put it all out there to work with me. Thanks everyone. (I think), Mary and Mike. Put it all out there to work with me. Thanks everyone. More
Quick service, quick response through phone before arriving. Everyone was super nice. Really happy with my purchase of my Honda Passport EX-L arriving. Everyone was super nice. Really happy with my purchase of my Honda Passport EX-L More
We had a great experience buying a minivan. Danny was excellent, very accommodating showing us vehicles. Mike in finance was great too. We especially appreciated that everything was done friend Danny was excellent, very accommodating showing us vehicles. Mike in finance was great too. We especially appreciated that everything was done friendly and in a timely manner. More