Economy Honda Superstore
Chattanooga, TN
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Best experience ever!!!!! I am, by nature, a skeptic and cynic when it comes to buying anything. These people are the absolute best in the business. I was expecting high press I am, by nature, a skeptic and cynic when it comes to buying anything. These people are the absolute best in the business. I was expecting high pressure, gimmicks, and lots of hoopla. Instead, I was greeted warmly, treated respectfully, and could not have been more happy. If you are someone who is afraid of a large volume dealership, please give these guys a chance to earn your business. We purchased a 2016 accord and saved $4,000.00 from the local dealership here.... More
Best car buying experience I've ever had! When it recently came time to purchase a car I knew exactly where to go! My fiancé had recently purchased a 2013 CR-V from Economy Honda and I had tag When it recently came time to purchase a car I knew exactly where to go! My fiancé had recently purchased a 2013 CR-V from Economy Honda and I had tagged along with her. We were both very impressed with both the dealership and, in particular, Don Scoggins. Don takes a very low-key approach and never once did either of us feel pressured. He was honest and up-front about every point in the process. We appreciated his openness and knowledge about the Honda product. I had researched the inventory on-line and found both her CR-V and the 2014 Honda Pilot that I purchased. Economy has one of the most extensive inventories of any dealership we looked at. The Honda Pre-Owned Certified program is definitely one of the most extensive of its kind. Mike Bawgus and Jason Beasley in the Finance Department were both great to deal with. Again, no pressure, very knowledgeable and just plain nice guys! Don't anticipate having to replace either of these cars for a long while, but when the time comes we'll be going back to Economy Honda and Don Scoggins! More
Economy Honda Superstore Awesome Sales Dept and Service Dept Had been looking for a new car for months. Initially look at several SUV's, but then switched to Honda, after I reviewed brands over the internet for Had been looking for a new car for months. Initially look at several SUV's, but then switched to Honda, after I reviewed brands over the internet for weeks. Spent a lot of days looking at inventories for all dealers in our surrounding area. We found the exact car we were looking for, interior and exterior at Economy Honda Chattanooga TN. First thing I chatted with internet manager and she sent the information about the car we wanted. In comparing their price to the 'published' invoice price of my desired vehicle, it was obvious, they were offering a great price and with other dealerships and Models compared to prices. We negotiated our trade 2011 BMW 335i which took no more than 10 minutes, we were very satisfied with the agreement..Our finance guy got the final documents with no issues. Our salesman was Eric Robinson he stayed with us until we walked in the dealership, until we drove off the lot. He sit down with my wife showed her all the features before we got on the road, so if you look at Economy Honda ask for Eric Robinson he was great! But the entire staff was very professional. As we were waiting on paper work my wife was looking around found some accessories she would like to add to vehicle and the Accessory Sales Manager John Carlisle helped her out, as he related to my wife what his wife liked added to their car. So if you have a Honda and want to add that extra touch with accessories, you can't go wrong. I see why the are call the superstore! More
Good Dealership! I expect them to fix the one issue I have. Had been looking for a new car for months. Initially look at Hyundai, but then switched to Honda, after I rented both brands over a period of two wee Had been looking for a new car for months. Initially look at Hyundai, but then switched to Honda, after I rented both brands over a period of two weekends. Spent all night looking at inventories for all dealers in GA. At the end of the search, I decided to look at nearby states and that is how I found Economy Honda. First thing I noticed is that they had their prices upfront on their website. No more, "give us a call", or "click here for your internet special price", to be forwarded to just a leads page. In comparing their price to the 'published' invoice price of my desired vehicle, it was obvious, they were offering a great price. I negotiated it down, just a tiny bit further, until I was satisfied. They agreed. Until vehicle pickup I dealt only with "Heather" via texting. Any documents I asked for were immediately sent to me. Then my finance guy got the final documents no issues. Got to the dealership to ask for "Heather", as found she didn't work the floor (internet only), but I was given SAL, who was very pleasant. Sal instantly gave me the keys to the vehicle and told me to have a nice test drive. He did not even ride along, so I could enjoy it and check out the system. He was an excellent person to converse with and has a good personality. Noticed a little swirl spot on the rear passenger bumper and while I was taking care of the business end, he sent them to wash the car and buff it out. Unfortunately it was dark when business was completed, so the car looked fine. Until I put it under the light. He had his manager, Robert, witnessed that there was still a problem. But with the detailers gone, they ask me to come back and it would be handled. So I'm heading back tomorrow, Friday to get it handled, which is a long way because I live in the Atlanta market. Let's hope they fulfill their promise to get it straight. More
Comfortable We expected a difficult time dealing with a salesman but we were very wrong. Don Scoggins was very knowledgeable and a really nice guy. He made us fee We expected a difficult time dealing with a salesman but we were very wrong. Don Scoggins was very knowledgeable and a really nice guy. He made us feel comfortable and made the car buying experience feel as though we have known him for years. If you are looking for a new Honda, ask for Don Scoggins. Not only will you get a great automobile but you will feel comfortable doing it. Thanks Don! More
Great and friendly service! Our Salesman Mike Chiaravallo was completely friendly and knowledgeable. He went the extra mile to see that we got what we wanted. I couldn't have ask Our Salesman Mike Chiaravallo was completely friendly and knowledgeable. He went the extra mile to see that we got what we wanted. I couldn't have asked for more!!!! The service was great and I thank Honda for my beautiful new car. Thanks Mike for everything you did. It was very much appreciated! More
Wonderful Everyone was so nice. Jared explained everything about my new car. Economy Honda is a great place to buy a car. They have a large selection of cars. Everyone was so nice. Jared explained everything about my new car. Economy Honda is a great place to buy a car. They have a large selection of cars. More
Excellent We needed to go from a small SUV to a minivan and went to look at Economy Honda. We worked with a salesman named Sal and he was so knowledgeable, eas We needed to go from a small SUV to a minivan and went to look at Economy Honda. We worked with a salesman named Sal and he was so knowledgeable, easy going, and friendly. I never felt like he was trying to push me into anything and he gave me some honest opinions that helped us make a great decision on a 2012 Certified Pre-Owned Odyssey. He was working with a new sales representative, Austin, who helped us as well, and they were a fantastic team and make the car buying process easy and painless. More
Great experience.. This was our first new car. We had credit issues but they worked very hard to get us a payment we could be comfortable with...Nacho was a great salesm This was our first new car. We had credit issues but they worked very hard to get us a payment we could be comfortable with...Nacho was a great salesman who worked very hard for us..we will be back More
Great experience Don was a wonderful salesman. We had a great experience. This Honda Pilot is our second Honda and we absolutely love it. I would recommend anyone look Don was a wonderful salesman. We had a great experience. This Honda Pilot is our second Honda and we absolutely love it. I would recommend anyone looking for a car to check with Economy Honda. More