Economy Honda Superstore
Chattanooga, TN
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Excellent preowned Acura I found a preowned Acura RDX in outstanding condition at this dealer. My wife and I were approached immediately by salesman, Eric Robinson, who worke I found a preowned Acura RDX in outstanding condition at this dealer. My wife and I were approached immediately by salesman, Eric Robinson, who worked with us throughout. He knew the vehicle well and was helpful but not pushy. We had plans to check out quite a few other cars at other dealers, but it didn't take long to realize that Economy's was the best car at the best price. Eric was helpful throughout and all the managers I spoke with were professional and courteous. While I didn't quite get the price I wanted, it was due to a Carfax problem with my trade-in, not related to Economy. So, we just bit the bullet and got the vehicle my wife liked the best. More
new car purchase Very pleased with my purchase of 2016 Civic. Salesman was great and very helpful. I would recommend Economy Honda to anyone looking to buy a new or us Very pleased with my purchase of 2016 Civic. Salesman was great and very helpful. I would recommend Economy Honda to anyone looking to buy a new or used vehicle. More
Used to be a good Dealership to work with.. new mgmt..No, NO Have switched to Bait and Switch under new management.. in the Sales Management Areas especially... will never purchase another Vehicle of any kind an Have switched to Bait and Switch under new management.. in the Sales Management Areas especially... will never purchase another Vehicle of any kind and/or recommend any person to purchase there either. And.. I was a repeat buyer for years... no more... I am forgetting how to get to Hwy 153 in the future... You guys Suck!! Adios,..... Gerald T. Wall More
New truck We had a great truck buying experience. Stacy helped us to get the Ridgeline we wanted. Everything was ready for us when arrived at the dealership. We had a great truck buying experience. Stacy helped us to get the Ridgeline we wanted. Everything was ready for us when arrived at the dealership. More
Very Good Jake, is a very good service advisor who is knowledge and is approachable to ask questions about service performed or anything else about work that yo Jake, is a very good service advisor who is knowledge and is approachable to ask questions about service performed or anything else about work that your car may need. More
Overall experience We had a great buying experience while at Economy Honda earlier this week. Everyone was professional and helpful. My one complaint was the time it t We had a great buying experience while at Economy Honda earlier this week. Everyone was professional and helpful. My one complaint was the time it took from when we made a decision on which car we wanted until we drove off the lot. That process took almost 2 hours. More
Honda odyssey touring Great rate on loan and no hassles. Awesomeness. A refreshing experience. I love the odyssey vans but the new ones knock your socks off. When I first Great rate on loan and no hassles. Awesomeness. A refreshing experience. I love the odyssey vans but the new ones knock your socks off. When I first walked in I thought, man they seem busy. But if I had Service as great as these guys I'd be busy too. The van is for my wife, but when I get ready to trade in my jetta, I'm coming back to economy honda! More
Pilot Buyer from Harrison Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 years. More
Poor organization I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was informed the truck was 15 minutes away getting paint work done for who knows how long. I had made this trip with my wife and 3 kids. I was told sorry. They would let me know when it gets done. Two days later I did get a text from a salesperson trying to be helpful. I was done with this place all ready. Would not matter if they had the absolute perfect truck. They had also posted the vehicle on the website when it was still in Nashville. Not even in town! That should have been a stronger forewarning of how they operate. I know they sold the vehicle quickly regardless and it is very obvious they don't really care. A manager never spoke with me. Dealerships need to value their clients time much better. I don't know who specifically made the error in making the appointment or who sent it off when the appointment had been made. Or why they posted it online when it wasn't even in the same zip code. This kind of behavior will loose business even if it takes a while to see the effects. More
Positive Buying Experience I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle a I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle and a very good price on the vehicle we purchased. The trade in and financing part went smoothly also. We were very satisfied with our experience at Economy Honda. More