Economy Honda Superstore

Great Experience We came in 30 minutes before closing to close the deal on a new car. No one we worked with was angry or pushing us out the door. They were very polite We came in 30 minutes before closing to close the deal on a new car. No one we worked with was angry or pushing us out the door. They were very polite and assured us we were their priority. Darrell was very helpful and knew every single thing about each car we looked at. He did a phenomenal job! And we got a new car! More

Service Experience My service agent, Tyler, did an excellent job. He welcomed me upon arrival, paid attention to my needs and gave me an estimated time for completion. W My service agent, Tyler, did an excellent job. He welcomed me upon arrival, paid attention to my needs and gave me an estimated time for completion. When the work was done, Tyler summoned me to get my vehicle. More

Great customer service!!! I wanted to thank everyone with the over the top wonderful experience purchasing and trading in my old car for a new Honda Civic. Everyone including I wanted to thank everyone with the over the top wonderful experience purchasing and trading in my old car for a new Honda Civic. Everyone including the branch manager tried to accomadate me with all my concerns. Most of all they wanted to make me leave happy with my purchase. I would HIGHLY recommend making your first stop here when looking. More

Great Purchasing Experience On 26Oct18 we purchased a new Honda from Economy Honda. We have purchased several vehicles from this location and have always had a good experience. T On 26Oct18 we purchased a new Honda from Economy Honda. We have purchased several vehicles from this location and have always had a good experience. That is why we continue to do business with Economy Honda. We also had a vehicle to trade and we believe that we received a fair amount for the vehicle. In fact, we had two other dealerships offer us a less amount than what Economy Honda offered. We also have our vehicles serviced at Economy Honda and the staff goes out of their way to make sure service is completed in a timely and professional manner. We would like thank our AWESOME salesman, Sal Greco for working with us. Would also like to thank Brad Starnes, Denny Elder, Stephen Howard and Dustin Backus for doing everything they could to help us with purchasing process. The staff of Economy Honda is THE REASON we continue to return! More

Excellent Service Department Took my Honda to Economy Honda for service. I am always greeted by name and all of the Service Advisors go out of their way to make sure I am pleased Took my Honda to Economy Honda for service. I am always greeted by name and all of the Service Advisors go out of their way to make sure I am pleased with service. For this visit I would like to thank Service Advisors Elizabeth Brownell and Stephen Howard for their efforts in making sure everything was done correctly. I was recently reminded why I return to Economy Honda for sales and service. I had another vehicle (not a Honda) that needed a repair. I took it to another dealership for service and I was very disappointed in cost as well as service. More

No salesman knowledge I think they delete my reviews! This place has no knowledge of how to treat customers or sale a car! I had two friends that went around the same time I think they delete my reviews! This place has no knowledge of how to treat customers or sale a car! I had two friends that went around the same time as myself and was done the same way! They know nothing about trade in value they just want to take your car and sale it 3 times what they offer you. I know they are in the business to make money but trust me it’s at the customers expense and you will be getting ripped off I cannot believe people trust this dealership and I have read some horrific reviews. I was warned by several people not to go there. I gave them 2 chances and was totally treated like a nobody! I normally don’t go to the trouble to write my bad review I just walk away and never go back. I had to share my experience of how this place treats customers! I tell everyone not to go there! My friend that went was practically paying cash for her new car and they still tried to cheat her out of a good trade in! They keep losing business and a sale because they don’t care how they treat you and it more important that they rip you off other than make a honest sale! More

Sales and Service are both outstanding! We have found Economy Honda the best place to buy and service our cars. Always efficient and reasonable. Our most recent cars are a 2013 Accord and a We have found Economy Honda the best place to buy and service our cars. Always efficient and reasonable. Our most recent cars are a 2013 Accord and a 2017 CRV touring model....love both! More

Great salesperson. I was so satisfied with my buying experience. Chris Hardaway is such a sweet guy. He was very straightforward and patiently answered all my question I was so satisfied with my buying experience. Chris Hardaway is such a sweet guy. He was very straightforward and patiently answered all my questions. This was my first time buying a car myself and had such a great experience. He was right when he said my daughter would love it. She is so happy. I highly recommend Chris Hardaway. Thank you Chris. More

Horrible customer service in service department and showroom Let me start by saying we've always loved our 2007 Honda Civic, which we bought new from Economy Honda, Chattanooga. Our engine block cracked this mon Let me start by saying we've always loved our 2007 Honda Civic, which we bought new from Economy Honda, Chattanooga. Our engine block cracked this month. We found there was a 10 year mfg warranty for this issue, where Honda USA would replace the engine under this warranty. Our car was 7 months past the cut off date. Economy Honda best offer was to charge $4K to replace the engine (car was not even KBB worth $4K) Then new car sales team would only allow trade in value of $500.00 toward a brand new Civic (smh...way too low) we looked at many other mfg (Hyundai, Jeep, Chrysler, Ford, etc) and nothing could beat Honda Civic for has mileage and value. Unfortunately, Economy Honda sales team was horrible, terrible, no customer service at ALL. The service department wouldn't help either. We were only asking service for money discount help with this known mfg engine problem or sales team to give a decent trade in dollar value. After running around and getting no where with Economy Honda, Chattanooga, we drove to Auto Nation West Honda in Knoxville to buy it. Those folks know how to treat customers! They nailed everything we needed....then they topped it off with financing offer for better APR and discounts. Economy Honda never even mentioned this. We suggest NO ONE use Economy Honda, Chattanooga. Drive the quick 90 minute ride to be treated like a valued customer. More

Above & beyond This morning I had very serious situation where my dog was locked in car (purse too) at the vet right down street. Called dealership to see if coul This morning I had very serious situation where my dog was locked in car (purse too) at the vet right down street. Called dealership to see if could help & within no time Steve was there w/a key to open my car. They have always taken great care of my car, but this went way above & beyond, & I can't thank Steve enough. I am a very Happy & faithful vustomer! More