EchoPark Automotive St. Louis

We were pleased with our experience at EchoPark & Brian F. His expertise was much appreciated! F. His expertise was much appreciated! More

Would not recommend! ! High hidden fees. And warranty prices are outrageous although they will say not. Don't fill gas like most dealers do. Once out the door impossible ! High hidden fees. And warranty prices are outrageous although they will say not. Don't fill gas like most dealers do. Once out the door impossible to get a hold of calling, texting or email. Over rated for sure. Stick with real dealerships for sales. More

Nicholas, Ace, and Enrique made the process very easy to sell my car at the StLouis / Chesterfield location.  I received a fair offer for my car and got a check the same day. sell my car at the StLouis / Chesterfield location.  I received a fair offer for my car and got a check the same day. More

It was a good experience. I wish that it could have been quicker than it was. I wish that it could have been quicker than it was. More

Awesome, honest, best, fast, Joyful, Cheerful,Delighted,Elated,Grateful, rapido, professional, organized, helpful, clean, respectful Cheerful,Delighted,Elated,Grateful, rapido, professional, organized, helpful, clean, respectful More

Our first experience a couple weeks ago was not good. We felt they couldn't care less if they sold us a vehicle or not. Today was much better. Brian was great. We felt they couldn't care less if they sold us a vehicle or not. Today was much better. Brian was great. More

The whole staff is very nice and it's a well-kept dealership! And very knowledgeable about cars dealership! And very knowledgeable about cars More

I had a very disappointing experience at EchoPark in Chesterfield. It took much longer than expected just to speak with a salesperson and test drive a vehicle. I didn’t come to sit around drinking coffe Chesterfield. It took much longer than expected just to speak with a salesperson and test drive a vehicle. I didn’t come to sit around drinking coffee and watching infomercials for 20 minutes before anyone was available to help. Once I did get a salesperson, he was clearly juggling multiple deals at the same time, so I never felt like I had his full attention. The first thing he told us was that they only use their own lenders, which was the first red flag. The vehicle I looked at also had noticeable hail damage, scratches, and what appeared to be a poor paint repair that seemed intended to hide the damage. The biggest issue was my trade-in. I was offered only $16,000 because I was told my vehicle was throwing diagnostic codes. That didn’t seem right, so I had the codes checked within minutes of leaving the dealership, and there were no codes present besides an oil change due soon. I then had my vehicle appraised by two other dealerships, and both offered me $21,000 for the same vehicle. Based on that, I felt the trade-in offer was far below its actual value. We also asked if they were firm on their vehicles’ prices- since that the one I looked at had damage. We were told the prices were firm. Overall, I left feeling like my time wasn’t respected and that I wasn’t treated fairly. I would recommend getting multiple trade-in appraisals before accepting an offer here. From other reviews, I see that they lure you in with lower-priced vehicles, and tack on multiple unnecessary “add-ons”. 0/10 recommend. More

The best car buying experience we have ever had. From start to finish it was outstanding. From start to finish it was outstanding. More

Came into the dealership unsure about what I wanted. I worked with Brian, and had the best experience. He wasn’t the stereotypical “car salesman,” he was informative, very polite and helpful, and most I worked with Brian, and had the best experience. He wasn’t the stereotypical “car salesman,” he was informative, very polite and helpful, and most importantly made the whole process of buying a car, (which I typically dread), a great one! I couldn’t recommend a better experience and representative for a dealership than Brian. I highly recommend him to anyone who is in the market. He does as he says, follows up, works with you, and creates a great experience! More