EchoPark Automotive San Antonio

Echo Park made it simple and easy to sell my vehicle. Staff are polite and very helpful. Thank you. Staff are polite and very helpful. Thank you. More

Johnny P was very helpful and polite, he explained things very thoroughly and helped us finish buying our car even after hours. We didn’t feel pressured into anything and managed to walk out with our car ver very thoroughly and helped us finish buying our car even after hours. We didn’t feel pressured into anything and managed to walk out with our car very satisfied with our purchase. More

⭐⭐⭐⭐⭐ We had an excellent experience working with Johnny P.! We ended up purchasing two cars, and he made the entire process easy and stress-free from beginning to end. He was incredibly patient with Johnny P.! We ended up purchasing two cars, and he made the entire process easy and stress-free from beginning to end. He was incredibly patient with us, answered all of our questions, and never made us feel rushed or pressured. He took the time to make sure we were comfortable and happy with our decisions. We’re very happy with both of our vehicles and truly appreciate the level of service Johnnyprovided. If you’re looking for someone who is patient, helpful, and genuinely makes the car-buying process easier, we highly recommend asking for Johnny P.! More

Echo Park had a great selection of low mileage vehicles. We loved the availability of Carfax data for each vehicle, so we knew what we were looking at. Our experience rose to a new level when we got Miche We loved the availability of Carfax data for each vehicle, so we knew what we were looking at. Our experience rose to a new level when we got Michelle as our sales associate - wow! She had so much advice and was willing to go above and beyond so that we got exactly the car that we wanted! We would have probably gone somewhere else if she hadn’t taken over. We are very happy we went to Echo Park! More

This dealership is definitely different from others I have shopped at but definitely in a good way. Yes the wait may seem longer or no one is helping but every sales person is helping 2-3 customers at a have shopped at but definitely in a good way. Yes the wait may seem longer or no one is helping but every sales person is helping 2-3 customers at a time. They are patient and don’t rush or force you into something you don’t like, in my opinion. Thanks to my sales person and Echopark dealership. More

Yoseph and Michelle were great. .They made the process very easy. I would definitely buy here again. .They made the process very easy. I would definitely buy here again. More

My experience with EchoPark San Antonio has been one problem after another. I was told everything was ready for my purchase, so I arranged to have the vehicle picked up and transported over five hour problem after another. I was told everything was ready for my purchase, so I arranged to have the vehicle picked up and transported over five hours away. Once arrived, I was suddenly told additional verification and documentation were needed, leaving the person waiting at the dealership for another 3–4 hours. If the deal was not actually ready, that should have been communicated before the trip was made. To make matters worse, when the vehicle was delivered to me, I discovered it was practically on E. Since I had the car transported, I had no way of knowing the gas tank was almost empty until it arrived. The dealership apologized and told me they would send me a gas gift card for the inconvenience. That never happened. It was just another promise that was not kept. The biggest issue, however, has been the registration process. I am new to Texas and relied on the dealership to provide me with the proper documentation. I was given what I believed was a complete packet of paperwork. After being pulled over, I handed the officer my entire packet only to find out that I did not even have the proper temporary registration documentation. I have since learned there are issues with my title transfer and registration, and I am still trying to get answers. Being pulled over because a dealership failed to provide proper documentation is unacceptable and extremely stressful. Between being told the deal was “ready” when it wasn’t, waiting hours for verification, receiving a vehicle with almost no gas, being promised a gas card that was never sent, and now dealing with registration issues, this has been one of the most frustrating car-buying experiences I have ever had. I would strongly encourage anyone purchasing from this dealership—especially out-of-town buyers—to carefully review every document before leaving and not rely on verbal promises. Unfortunately, my experience has been filled with poor communication, broken promises, and unnecessary headaches after the sale. On top of everything they’re unresponsive and you I can’t get anyone on the phone to resolve my urgent issue; now I’m contacting the bank corporate resolution so hopefully they stop using them and can assist to resolve. More

Dealership had some of the best pricing we’ve seen. Johnny P made sure we got the price we were looking for. Johnny P made sure we got the price we were looking for. More