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EchoPark Automotive San Antonio (New Braunfels)

New Braunfels, TX

4.7
280 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3191 N Interstate 35 Frontage Rd

New Braunfels, TX

78130

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Showing 280 reviews

December 22, 2022

I have purchased many cars from multiple dealerships and none compare to the fast/ express service I received. I called ahead to inform them I wanted to in and out within 1 hour. I was in and out in less t More

by Jhunter777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Salser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katee superior service!!!!!!!
Dec 24, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Jhunter777, Thank you for taking the time to leave a review of our team at EchoPark Automotive New Braunfels. We're so happy we could exceed your expectations! It was a pleasure to help you guys out and we look forward to being of assistance in the future! Have a great day

December 10, 2022

We loved our experience buying at EchoPark. The express purchase process with was absolutely amazing! We were in and out of there in less than 20 minutes with our new car! Jess and Kate were a More

by MLew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Salser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

MLew, We appreciate you leaving such a wonderful review for Jessica and Katee! We all would like to thank you right back for your kind words! We hope you enjoy your new ride!

December 10, 2022

Amazing Experience! Express Service was fast and to the point! Jessica and Evan were amazing! More

by A Pascual
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Salser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Smiling’s our favorite, and this review is going to have us smiling all day, A Pascual! Let’s keep that holiday magic going – please reach out if there’s anything else we can do. Cheers!

December 08, 2022

Cliff, was an amazing dealer! He provided wonderful information and was extremely patient during the whole 3 week process. He never once pressured me to buy and always kept a More

by mashadavey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifford McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

This review is the gift that keeps on giving! Thank you for telling the world about how we made your day. We’d love to stay on the nice list, so let us know if there’s anything else we can do to help. Happy holidays!

October 17, 2022

Fast and friendly service, we called and they had the car ready to test drive in minutes. The application process was easy and our sales associate did everything to make sure we reached the payment we were c More

by r.r87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

R.r87, We are happy that you were able to reach the payment you were wanting to be and that our experience guide was able to make this a very easy process for you! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2022

We had a great experience with Echo Park and specifically Peter Molina, he was patient and worked extra hard to find the right car for our son who is a first time driver. Will definitely consider Echo Park N More

by Erinwillis10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Erinwillis10, We are glad to hear that Peter was able to help you find the right car for your son. Being first time driver is exciting and to be able to find the right car makes it even better! If there's anything further we can do for you, please reach out to us.

August 27, 2022

Love my Volvo! The sales guys were great!Easy to deal with!We have purchased two vehicles here. More

by Cydneyjara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Cydneyjara, Cydneyjara, we're happy to hear you had such a positive experience with our team and that this is your second vehicle that you purchased from us!!!! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2022

Very efficient and accommodating with the things we were looking for. Process was quick and easy. Thank you Jessica you were great! More

by Shellylafranco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Salser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Shellylafranco, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2022

Bought a car from Echopark about a year ago. We were so pleased with the process we will never again play all the games buying from the traditional car dealerships involve. Excellent customer se More

by pat2018medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Salser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Pat2018medina, thank you for your kind review; we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 13, 2022

They scheduled a time for me to drive out and test drive the car. Then they sent me and email that the car had been sold. Why schedule an appointment, the sell it to someone else. Very poor busines More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Barker
Jul 22, 2022 -

EchoPark Automotive San Antonio (New Braunfels) responded

Chuck, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (210) 951-3815

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