EchoPark Automotive San Antonio (New Braunfels)
New Braunfels, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Came by EchoPark expecting to be forced into buying something that I might not want, although once I arrived I was greeted by Kate who really made the purchasing of the car seamless and overall enjoyab something that I might not want, although once I arrived I was greeted by Kate who really made the purchasing of the car seamless and overall enjoyable. More
Katee was friendly and attentive. She made the whole process easy in order to get a new car. Overall it was a great experience working with Katee! She made the whole process easy in order to get a new car. Overall it was a great experience working with Katee! More
I recently purchased a car from Echo Park Group, and I must say that the entire process was an absolute pleasure. I wanted to give a special shout-out to Fermin, the dealer specialist who helped me throug must say that the entire process was an absolute pleasure. I wanted to give a special shout-out to Fermin, the dealer specialist who helped me throughout the buying process. Fermin was knowledgeable, courteous, and went above and beyond to ensure that I was completely satisfied with my purchase. He took the time to understand my needs and preferences, and provided valuable insights and advice that helped me make an informed decision. Fermin's exceptional communication skills and attention to detail made the entire experience stress-free and enjoyable. I would highly recommend Fermin and Echo Park Group to anyone in the market for a new or used car. Thanks again, Fermin, for your outstanding service! More
Very knowledge and very profesional She was very efficient and she give us all the information we need. efficient and she give us all the information we need. More
Katee was awesome. She has great customer service and very friendly. Her main priority was to get us what we wanted! She didn’t try to xxxxxxxx us in something that we She has great customer service and very friendly. Her main priority was to get us what we wanted! She didn’t try to xxxxxxxx us in something that we didn’t want. Love it! More
Great customer Service. Fast and easy to work with. First time buying and it was straight forward Fast and easy to work with. First time buying and it was straight forward More
We drove from FTW to see/buy a Jetta. The salesman emphasized the car was "just checked, serviced and the oil was changed." My son liked the car and we bought it. The next day, after w The salesman emphasized the car was "just checked, serviced and the oil was changed." My son liked the car and we bought it. The next day, after we got home to FTW, there was a huge puddle of oil under the car. We called Echo Park, who promised to help, but did NOTHING. After weeks, we finally took the car to a local dealer. Turns out Echo Park serviced it improperly, which caused the oil leak. In addition, the rear brakes were completely shot. Our one-year-old Jetta, serviced and certified by Echo Park now cost us an additional $1,000.00 to make road worthy. I called Echo Park several times over the next couple of weeks in the hopes they would make it right. Each time I was told someone would call me. No one ever did. I've purchased 20 cars in my life. This was the worst customer satisfaction experience I've ever had. Once you drive off, they don't know you. Even now, I would be willing to change my review, if Echo Park just makes it right. Until that happens (if ever), this dealer will get the worst possible reviews I can give. One-thousand-dollars worth. And I would not buy from them again. More
Katee was AMAZING! ! She explained everything thoroughly, was encouraging when I was freaking out a bit (haven’t had a car payment in 2 years so I was in slight panic mo ! She explained everything thoroughly, was encouraging when I was freaking out a bit (haven’t had a car payment in 2 years so I was in slight panic mode haha), and was super kind overall. Highly recommend working with Katee!! More
Katee was super helpful and patient. It was an excellent experience working with her! Highly recommended! It was an excellent experience working with her! Highly recommended! More
The best car buying experience I have ever had. Up front real posted prices, fair trade-in values, and transparency through the entire process. This is how buying a car should be. Thank You EchoPar Up front real posted prices, fair trade-in values, and transparency through the entire process. This is how buying a car should be. Thank You EchoPark New Braunfels!! More