EchoPark Automotive San Antonio (New Braunfels)
New Braunfels, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great customer Service. Fast and easy to work with. First time buying and it was straight forward Fast and easy to work with. First time buying and it was straight forward More
We drove from FTW to see/buy a Jetta. The salesman emphasized the car was "just checked, serviced and the oil was changed." My son liked the car and we bought it. The next day, after w The salesman emphasized the car was "just checked, serviced and the oil was changed." My son liked the car and we bought it. The next day, after we got home to FTW, there was a huge puddle of oil under the car. We called Echo Park, who promised to help, but did NOTHING. After weeks, we finally took the car to a local dealer. Turns out Echo Park serviced it improperly, which caused the oil leak. In addition, the rear brakes were completely shot. Our one-year-old Jetta, serviced and certified by Echo Park now cost us an additional $1,000.00 to make road worthy. I called Echo Park several times over the next couple of weeks in the hopes they would make it right. Each time I was told someone would call me. No one ever did. I've purchased 20 cars in my life. This was the worst customer satisfaction experience I've ever had. Once you drive off, they don't know you. Even now, I would be willing to change my review, if Echo Park just makes it right. Until that happens (if ever), this dealer will get the worst possible reviews I can give. One-thousand-dollars worth. And I would not buy from them again. More
Katee was so helpful and super friendly. Hate having to go thru the whole process of buying a car but she made it so easy for us! Definitely recommend going to see her!! Hate having to go thru the whole process of buying a car but she made it so easy for us! Definitely recommend going to see her!! More
Katee was very patient and gave us great customer service. We are happy with purchase service. We are happy with purchase More
Katee was AMAZING! ! She explained everything thoroughly, was encouraging when I was freaking out a bit (haven’t had a car payment in 2 years so I was in slight panic mo ! She explained everything thoroughly, was encouraging when I was freaking out a bit (haven’t had a car payment in 2 years so I was in slight panic mode haha), and was super kind overall. Highly recommend working with Katee!! More
Katee was super helpful and patient. It was an excellent experience working with her! Highly recommended! It was an excellent experience working with her! Highly recommended! More
The best car buying experience I have ever had. Up front real posted prices, fair trade-in values, and transparency through the entire process. This is how buying a car should be. Thank You EchoPar Up front real posted prices, fair trade-in values, and transparency through the entire process. This is how buying a car should be. Thank You EchoPark New Braunfels!! More
It's not hyperbole to say they make buying "easy". From the no-haggle stickers, to fair trade-in values, to the laid-back staff there's just no pressure to buy. This is my second car from this Echo P From the no-haggle stickers, to fair trade-in values, to the laid-back staff there's just no pressure to buy. This is my second car from this Echo Park and I'm once again very satisfied. More
Peter with Echopark Automotive provided us with great customer service and a seamless process from start to finish. Highly recommend! customer service and a seamless process from start to finish. Highly recommend! More
Benny was great! The whole process was easy from beginning to end. They got us in a great car for the price we were looking for. No pressure, no stress! The whole process was easy from beginning to end. They got us in a great car for the price we were looking for. No pressure, no stress! More