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EchoPark Automotive San Antonio (New Braunfels)

New Braunfels, TX

4.7
275 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3191 N Interstate 35 Frontage Rd

New Braunfels, TX

78130

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Showing 275 reviews

April 24, 2024

My first car from a dealer ,the best exprience ever i had with david edward.he was veryhelpfull and very expert to explain my need through out the process .fanally i got what i need .Thank you david . More

by 1409negassi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David edward
Apr 29, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

Thank you for the kind words. Happiness is what we do, and if there’s anything else you need, let us know.

April 13, 2024

Nice experience. Omar did a wonderful job getting us the vehicle we wanted. More words to make 15. Only negative is the mandatory protection. If the vehicle price had More

by mark.stachew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Baca
Apr 17, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

Hello, you really made our day! We always love to receive a positive review of the care we provided and appreciate you taking the time to rate us!

March 31, 2024

Great service. Love the low pressure and straight up pricing. Dom was very patient and great. More

by Ltb845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom
Apr 03, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

Ltb845, Thank you so much for the positive review! We hope you have a fantastic day!

March 24, 2024

Very nice and clean inside. Did not feel overwhelmed. Everyone was nice too. Thank you More

by Catherine.classen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raquel Rivera
March 23, 2024

Enjoyed buying from Echo Park! It was my first purchase with them and it went smooth and quickly. Would buy from them again! Thank you, Peter! More

by bowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 28, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

Hi, Bowden we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive San Antonio (New Braunfels). Thank you!

March 17, 2024

Was trying to purchase a vehicle from this dealership called in a few times about the availability of a vehicle Was always told by call centsr that vehicle was available called in right before starting More

by Charles89
Recommend Dealer
No
Employees Worked With
Did not talk to nobody besides call center
Mar 20, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

Charles89, We’re sorry to hear about your bad experience and appreciate you bringing this to our attention. We take negative feedback seriously and are committed to making things right. Please reach out to 210-951-3817, we would appreciate any additional feedback you could provide. We hope to have the opportunity to turn your experience around.

February 23, 2024

Amazing, friendly, and professional place that made my car shopping and purchase very enjoyable. Responses to all my questions were quick and clear. The total paperwork time and delivery of keys to vehicl More

by dlloyd2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katee Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

A new-to-you car and a great review for us – sounds like a win-win. Thank you for the positive feedback!

February 16, 2024

Katie was great! She was kind, funny, above all she was professional. Highly recommend Echopark! More

by Kristyknopp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katee Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

We're glad to hear we delivered such a great experience. Please call if there's anything further we can do for you, we are happy to help!

January 23, 2024

Great customer service & experience. I was hesitant about purchasing a vehicle from this new trend of pop up dealerships but to my surprise it was a pretty smooth & positive experience. More

by Laurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Barry
Feb 08, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

Laurie, This review will make existing guests feel good and new guests see what they can expect from our process here at EchoPark New Braunfels

January 13, 2024

I made an apt. at 2 pm to see a car at 4pm and the when I arrived I was told the car sold that morning. The greeter was apologetic and said communication was poor More

by savingshelterstrays
Recommend Dealer
No
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

EchoPark Automotive San Antonio (New Braunfels) responded

We regret to hear that you had a negative experience with us, we would appreciate the chance to turn your experience around. Please reach out to us at 210-951-3817 so we can address this situation directly. Thank you and have a great day.