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EchoPark Automotive San Antonio (New Braunfels)
New Braunfels, TX
275 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 275 reviews
July 20, 2021
Great experience! The car I called about had a "hold" placed on it. They (Demara Baker) took the time to look into it and worked to answer all questions and concerns. The car was better than described placed on it. They (Demara Baker) took the time to look into it and worked to answer all questions and concerns. The car was better than described online and I am very happy with it thus far. A manage and a couple other folks passed by during the process and asked if I needed anything, if I was being taken care of... they (Eddie) did a fantastic job. I would recommend to others! Thanks, More
by Robert Armstrong
Employees Worked With
Demara Baker (on phone); Eddie (? tats on arms? - salesman
July 19, 2021
Nightmare experience. Car broke down within 12 hours of purchase. Have yet to receive follow up after numerous phone calls on our end. No thanks purchase. Have yet to receive follow up after numerous phone calls on our end. No thanks More
by jtrdissapointedtexan
Employees Worked With
Kurt, Jeff Matthews, female employee from loan dept
July 10, 2021
First off I'd like to point out that although it may look like a car wash it is definitely not a car wash. Seriously everyone I talked to here or rather talked to me were very nice and not in a "sale" kind o like a car wash it is definitely not a car wash. Seriously everyone I talked to here or rather talked to me were very nice and not in a "sale" kind of nice but more like a friend kind of nice. I really like the people here they don't pressure you and I ended up buying a truck I thought I would never buy because it drove so nice and easy compared to my Tundra that I just couldn't say no to it. More
by Dennis
Employees Worked With
Daron Esquivel, Trinity Cantu, and all of the rest of the people there
July 09, 2021
We were very pleased with the responsiveness of the team, as we were driving approximately 3 hours to come see a car. They took additional pictures and answered our questions before we arrived. Ryan Hoffman as we were driving approximately 3 hours to come see a car. They took additional pictures and answered our questions before we arrived. Ryan Hoffman (and Jorge!) helped us through the whole process in such a transparent and efficient way. We love our new car and were so pleased with EchoPark’s way of operating. Cody and Juan were very friendly, as well, and came to talk with us. First rate service all the way around! More
by Stacey C
Employees Worked With
Ryan Hoffman, Jorge, Cody, Juan
June 26, 2021
Great experience. Cliff was very helpful, the process was so easy. From the time I walked in to the time I left with my new car was under two hours. We will be back for another car in the future. I have neve so easy. From the time I walked in to the time I left with my new car was under two hours. We will be back for another car in the future. I have never had a better experience or customer service. More
by rduncan
June 07, 2021
They were all helpful and friendly. I did have to come back the day after the purchase, but I was going to New Braunfels anyway. They were vry aoolgetic about the error in the finance contract. Very satis back the day after the purchase, but I was going to New Braunfels anyway. They were vry aoolgetic about the error in the finance contract. Very satisfied. More
by blthaxton
Employees Worked With
Darron and others
June 06, 2021
Excellent experience great selection. Sales rep was very detailed and made the shopping experience simple. I would highly recommend this dealership to family and friends. detailed and made the shopping experience simple. I would highly recommend this dealership to family and friends. More
by lisamichelle
Employees Worked With
Seth Hidalgo
