EchoPark Automotive San Antonio (New Braunfels)

Great experience, they had the exact car I wanted and for a fair price. I did the paperwork online and just had to pick it up. a fair price. I did the paperwork online and just had to pick it up. More

Not a great experience. Originally would not let me use my financing then lied to me and told me the car was sold even though I had an appointment set. 2 days later I was ca Originally would not let me use my financing then lied to me and told me the car was sold even though I had an appointment set. 2 days later I was called and said the vehicle is available again. Purchased vehicle and was originally told panel could be repaired and then was told with vehicles over 80k miles they don’t repair the same as others. There was a previous repair to the passenger fender that was not done right. The day I purchased taillight was out on same side as damage. Had to get that fixed and then went to car wash and water pour in front windshield. Waiting to get that fixed. Also going to have to take vehicle to body shop and pay for the repairs that echo park would not do on my own. Also got the car on empty when I purchased and the manager would only put half a tank of gas even though I have had issues from the beginning. Would not recommend. Only person that seemed like she cared was Katee everyone else I spoke with did not. They give you a 250 mile 7 day return policy which is not enough time to find everything that is wrong with the vehicle. Even through it supposedly went through a thorough inspection. Buyer beware. More

Thank you for making car shopping simple. Very professional employee and business environment. I could not have had an easier and more enjoyable car buying experience. I highly recommend Tris Very professional employee and business environment. I could not have had an easier and more enjoyable car buying experience. I highly recommend Tristan for your next new vehicle purchase. More

Tristin and the staff were helpful and kept me informed every step of the way. No pressure tactics applied here. every step of the way. No pressure tactics applied here. More

He goes by Lincoln, he did an amazing job with communicating and giving us the best possible deals and experience he could. Would reccomend him for further purchases if you are looking for a vehic communicating and giving us the best possible deals and experience he could. Would reccomend him for further purchases if you are looking for a vehicle in the future. More

You need a car - Echo Park New Braunfels is your place! Want an awesome salesman - ask for Lincoln Perez. Attentive and great communicator. From the moment I received a callback from him after my internet Want an awesome salesman - ask for Lincoln Perez. Attentive and great communicator. From the moment I received a callback from him after my internet request , until I was given the approval for my car he was there every step of the way. Lincoln was knowledgeable and got the answers to the multiple questions that I had. Hands down - BEST EXPERIENCE BUYING A CAR EVER !!!! AND IVE BOUGHT 6 in my 42 years of life. Don't waste your time looking elsewhere, this place will have the best price and the best service for you. The environment is also very quaint. They do no pressure you to buy anything and are extremely transparent with everything. More

The sales manager and my sales associate Jaison provided me with absolutely the most amazing customer experience I have ever experienced in buying a vehicle. No pressure whatsoever. I was able to purchase a me with absolutely the most amazing customer experience I have ever experienced in buying a vehicle. No pressure whatsoever. I was able to purchase a vehicle and be in and out in less than two hours. Friendly, professional, down to earth! I have already recommended Jaison and Echopark numerous times. It’s definitely worth a visit More

The location is very clean. Upon arriving I asked how long the process will last for I had to be some where, and I had a pre-offer price. They told me 15-20 minutes, the total t Upon arriving I asked how long the process will last for I had to be some where, and I had a pre-offer price. They told me 15-20 minutes, the total time actually was 1 hour and 50 minutes, What Liars. I told them my time was valuable just like theirs. The paper work is sent to Houston Texas for review. Than you have to wait for a check, this was part of the lies for they knew it would take up to one hour to receive a check. Also, when you sale a car you must let the state of Texas know about the sale and do paper work, Echo said they would take of if. 13 days later my wife is having to go to the county to do what they said they would do.. More

Super simple and fast compared to my other car purchases. Evan was great and very knowledgeable about all the vehicles we were looking at for my son. Will definitely be back next time we need another vehicle Evan was great and very knowledgeable about all the vehicles we were looking at for my son. Will definitely be back next time we need another vehicle More