EchoPark Automotive Nashville

I am disappointed to say the least and I hope that others in Nashville aren't being scammed like our family was. Our first purchase of a luxury vehicle was met with nothing but deception from the beginnin in Nashville aren't being scammed like our family was. Our first purchase of a luxury vehicle was met with nothing but deception from the beginning to the end of the 5-hour process. 1. They promised a higher trade in for the car than the purchase price since they claimed the car was discounted below "book" value. That ISN'T possible. 2. They said that the VIN was 1 number off from the car that was used for the test drive. It ISN'T. It wasn't until 4 hours in that we were told that the car we were purchasing WASN'T the car they gave for the test drive. 3. They sold the car for $2K higher than their website price. 4. They never gave the base price of the car when asked. Every figure included something extra. That's on top of the fact that they NEVER told the credit scores used until the end (2-3 hours later) after I had asked multiple times. We found the real car price ($2K below what they sold it to us for), the VIN numbers for both cars (an 8-digit difference), the interest rate ranges (none were close to what we were quoted), and a glimpse of the credit tiers later that same night and the next morning on the EchoPark website. We returned everything the next morning. I can only imagine what is being done to others in Nashville. More

I have never had an experience like the one Tony gave me! He’s so patient and understanding!! He’s so patient and understanding!! More

Maartin Perez did an excellent job. Very low key manner. No high pressure sales tactics at all. He listened well and showed us cars that we were interested in. I would recommend him Very low key manner. No high pressure sales tactics at all. He listened well and showed us cars that we were interested in. I would recommend him to anyone. More

Thanks to Brandi and Tony, I got back on the road. After my 2019 (that I bought here) was stolen and totaled, Brandi went and found my exact car only newer and with less miles. We'll have some customi After my 2019 (that I bought here) was stolen and totaled, Brandi went and found my exact car only newer and with less miles. We'll have some customizations to do to get her back to what I "had", but we're off to a great start. Tony and the fellas let me cry and work through such an emotional experience without judgment. Brandi did an amazing job of getting me an even lower rate than we originally thought. This is our third vehicle from here and 4th in the family. I'm so blessed to have an amazing crew to work with! More

On February 19th, the date I originally got my car, I had to bring it back due to it being FILTHY inside, even found a roach, roach eggs, and a roach legs in different parts of the interior. In addition to t to bring it back due to it being FILTHY inside, even found a roach, roach eggs, and a roach legs in different parts of the interior. In addition to this I found dirt stains, cobwebs, etc. So I took it back on the 19th, was told by Marshal they’d clean it out. Got my car back within an hour, still dirty. Came back the following week, they’re closed on Sunday, hoping they’d make it right. Sat for about an hour, was told to bring it back. Giving them the benefit of the doubt, hoping they’d get my car cleaned, after my 5th time bringing it to them and finding a large light blue pill under the seat they still have not properly cleaned my car. I called Saturday (spoke to a “Sue”) and was told I would be contacted by Eric, who told me on 3/26 they were paying for professional detailing, GUARANTEED me it would be cleaned by a professional and signed his name to it. I never got a call. They had my car for 5 days and it’s STILL dirty and I now have scratches on the door from them removing the seat, scuff marks that weren’t there before, and yes the bug is STILL in my dash. To remove the roach I was told they MIGHT be able to reimburse me if I go to a Ford dealership. All they kept saying is, “it’s a used car” as an excuse for it being disgusting. I’ve gone to Tote the Note lots before this that had cleaner AND older cars, Carmax, etc has clean USED cars. After 5 tries and 5 days, claiming they’d get a professional to detail it, I shouldn’t still be looking at dirt, streaks on my windows from what looks like an unclean rag being used, a roach, dirty seats, cobwebs, etc. Update 3/6/2022: Less than an hour after posting this, as I put my daughter in her seat on the PASSENGER side, I look over and see a dead ROACH on the floor behind the DRIVER seat on the floor. I rarely live with regrets but this has been one for me. Update 3/7/2022: Still haven’t heard from Eric, seen more dead roaches. Same side the pill fell from Update 3/10/2022: Not heard from them but they continue to run my credit without my permission, received emails from Experian, Credit Karma, and Capital One and a call from the lender, Exeter finance. More

The very best place to buy a vehicle! ! Brad is very kind and patient. He helped me for many days to pull my credit, meet the requirements for my lifestyle, and keep it at my price! It’s s ! Brad is very kind and patient. He helped me for many days to pull my credit, meet the requirements for my lifestyle, and keep it at my price! It’s such an experience at EchoPark Nashville with Brad, rather than just a boring process! He never gave up when looking for my perfect suv & ran out into the rain to pull car after car up for me!! The best guy to work with & the best place to buy a car! Cannot say enough!! Tremendously recommend the sweet people at ECHOPARK Nashville! We will drive any amount of distance to work with them. Truly the best experience, forever customers! More

I am so thankful for the help and piece of mind I received with my purchase. Nobody was pushy and everyone was helpful. Thank you Tony for making this easy and thank you Mike for working hard to get received with my purchase. Nobody was pushy and everyone was helpful. Thank you Tony for making this easy and thank you Mike for working hard to get Me what I needed. More

Quick, fast, knowledgeable, and has great used vehicles. My salesman Tony made the whole process smooth and quick. Thanks Tony!! My salesman Tony made the whole process smooth and quick. Thanks Tony!! More

Had a very pleasant experience and Sales rep Tony Campbell went beyond customer service. Would definitely recommend to go see Echo Park Automotive in Nashville Tn Campbell went beyond customer service. Would definitely recommend to go see Echo Park Automotive in Nashville Tn More

Love the dealership! Second vehicle our family has bought from there. Easy to work with! from there. Easy to work with! More