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EchoPark Automotive Laurel

Laurel, MD

4.8
171 Reviews

8751 Freestate Drive #100

Laurel, MD

20723

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171 Reviews of EchoPark Automotive Laurel

January 21, 2023

Great customer service. Kind staff. Nice car. Pleasant building. Ok pricing. If things go well I’ll recommend to others More

by tristanduvall77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmina Diaz
Jan 24, 2023 -

EchoPark Automotive Laurel responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

January 21, 2023

Jeremey is the absolute best at his job. He’s a great general manager who runs an awesome professional organization. His knowledge of cars warranties and pricing is exceptional and makes More

by Tkfshepherd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Butler
Jan 24, 2023 -

EchoPark Automotive Laurel responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!

January 18, 2023

Helpful, engaging staff made the process easy for us to purchase our vehicle. Special thanks to Joel and Jeremy! More

by Emvittori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel and Jeremy
Jan 24, 2023 -

EchoPark Automotive Laurel responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

January 15, 2023

First off let me say it all began with the greeting that I re ieved from Joel he is the core and the backbone of the operation. He was attentive to my desires and needs . He told me everything to expect up More

by Bobat2hom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Vittori, Daniel Wolking Dono
Jan 24, 2023 -

EchoPark Automotive Laurel responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

January 14, 2023

After days of research, Echo Park was by far the best value for the car that I wanted. The entire transaction was very easy because of the team at the Laurel store. I purchased the vehicle online, foun More

by jvittori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Vittori, Jasmina Diaz, Jeremey Butler
Jan 24, 2023 -

EchoPark Automotive Laurel responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive D.C. (Laurel) they made your day. This isn’t bye forever, only bye for now. Give us a shout if you need anything else from us. (Or at least wave as you drive by.)

January 11, 2023

Made 4 international phone calls to dealership asking them to supply me a .pdf of the carfax report because I could not access carfax link due to my location. After 4 calls the best I could get was a li More

by Frankt21
Purchase Time
Recommend Dealer
No
Employees Worked With
"Tyler"
Jan 11, 2023 -

EchoPark Automotive Laurel responded

Frank, We do apologize that you did not get your specific questions answered and concerns resolved. I’ve partnered with our call center team whom you’ve been communicating with to provide this feedback as we do not have a Tyler that works here in Laurel. In the future you do have the option to reach out to our location directly by using our local direct number of 301-356-9050. Best of luck in your search for the SSR!

Jan 13, 2023 -

EchoPark Automotive Laurel responded

We take each and every review seriously, and it looks like we didn’t deliver on a happy experience here. Would you mind taking the time to provide more feedback? Please call (410) 576-2260 or email us at glc.laurel@echopark.com so we can work on ways to improve.

January 06, 2023

I'm super happy about my experience with EchoPark Laurel! I bought a car and discovered that I didn't love it after driving it for a couple of days (uncomfortable seats). I took advantage of their 7 day/250 More

by ntate0807
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Vittori, Jasmina Diaz, Matt Pollock
Jan 11, 2023 -

EchoPark Automotive Laurel responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

December 27, 2022

Jerisa was extremely helpful and made my car buying experience super easy! She was on top of every question I had and really worked with my budget. More

by tee_smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerisa Harris
Dec 29, 2022 -

EchoPark Automotive Laurel responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

December 26, 2022

From employees to the look of the dealership, everything was terrific. Never had I had such a fantastic experience choosing and buying a car. More

by Miriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Butler
Dec 29, 2022 -

EchoPark Automotive Laurel responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

December 21, 2022

Great place very nice workers with great customer service. I recommend this place without a doubt More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerisa Harris
Dec 23, 2022 -

EchoPark Automotive Laurel responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. Wishing you and your car all the happiness this holiday season. Signed, your friends at EchoPark.

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