EchoPark Automotive Laurel

Easiest Transaction Ever I couldn't have asked for anything easier. My car was totaled, and they worked with me every step of the way. Quick, Easy, Fast, CarBiz and Alex Koz I couldn't have asked for anything easier. My car was totaled, and they worked with me every step of the way. Quick, Easy, Fast, CarBiz and Alex Kozdras are the way to go!! More

Used Car Buyer Saqib was an awesome sales person. Alex the manager and the rest of the team at CarBiz couldn’t have been more helpful. Got a fair trade in value on m Saqib was an awesome sales person. Alex the manager and the rest of the team at CarBiz couldn’t have been more helpful. Got a fair trade in value on my car and made my car buying experience very low stress and up front and honest. Very happy with my overall experience. Will recommend them to others. No pressure on anything. More

Great car with great interest rate , would recommend this place to my friends and family . Faced no pressure while buying the Lexus RX 450h . Thank you car car with great interest rate , would recommend this place to my friends and family . Faced no pressure while buying the Lexus RX 450h . Thank you carbiz More

Great experience My family and I came in on Sunday afternoon to look at a particular car we had seen online. I told the front desk assistant we needed help. We went to My family and I came in on Sunday afternoon to look at a particular car we had seen online. I told the front desk assistant we needed help. We went to the showroom and found the car in there. What a nice surprise ! I LOVED that!! - even being a used car, plus it was raining. Randy came out and said someone would be with us. Then Janay came out and greeted us and said she isn't in sales, but wanted to help us and would take us for a test drive bc everyone was super busy. We fell in love with the car. And wanted to put our app in. We mentioned to Janay that we were making a decision that day and had seen the same car in VA the day before and whoever could get us the better rate / price is who we are going with (although my vote was for this one -no matter what.) ha! Janay came back and kept checking in on us in the conference room, brought crayons and colors for my kids, water, talked to us and kept mentioning how busy they were- everyone came in at one time and everyone was purchasing. She was great! Then we met Saqib, the salesman. He was very nice. Took my info for the app. He came back a while later and said the interest rate, payments and before my mouth could open up, 'husband said "DEAL!" I was so happy!! We signed the paperwork, Saqib and Randy answered all our questions / concerns. Everyone was very nice. The location is BEAUTIFUL!!! Decorating was incredible. The only thing (wasn't a deal breaker ) but was told the car had the Heads up feature. Janay did her best to find out, but no one was able to figure it out. And might have been understaffed. We were there a little over 3 hours and bought the one car we came to get. It might normally take that long, it's been 12 years since I bought one! I would def recommend to friends and family. Saqib and Randy are still calling and texting me with my questions! More

Friendly service, closed the sale Javier was friendly and relaxed. No pressure from any of the sales team. Very low offers on trade in, but took the time find alternative incentives t Javier was friendly and relaxed. No pressure from any of the sales team. Very low offers on trade in, but took the time find alternative incentives to close the sale. More

Quick service and excellent customer service Seen vehicle that I wanted to purchase online. Process took 2 hours. Other dealerships vehicle specs did not match what was actually at showroom. Carb Seen vehicle that I wanted to purchase online. Process took 2 hours. Other dealerships vehicle specs did not match what was actually at showroom. Carbiz provided excellent service and no bait and switch sales pressure tactics. More

Very helpful, honest, straightforward Selling a car back, went over in detail basis for offer price based on condition of car and required repairs based on actual body shop cost to repair Selling a car back, went over in detail basis for offer price based on condition of car and required repairs based on actual body shop cost to repair a damaged bumper More

Bought a high quality vehicle with no sales pressure I was a little leery about buying a car online, sight unseen. But Car Biz (specifically Matt Pollock) made the process very easy and there was no pres I was a little leery about buying a car online, sight unseen. But Car Biz (specifically Matt Pollock) made the process very easy and there was no pressure whatsoever. And I got a great car for a great price. I submitted my offer for a trade-in late one night and by the next morning, I had a firm offer. No games, no low balling. I got Car Biz’s best price right out of the gate which happened to be better than every other dealership between Richmond and Northern Va. Another great reason to work with Car Biz is that they will buy your car even if you don’t buy one of theirs. So I picked out the car I wanted and started the purchase process online.The next day, Matt helped me find a better rate for my loan and confirmed that the car would be delivered to my home the next day which was a Sat. They’re not kidding when they say free delivery! The car rolled down my driveway Sat afternoon. I spent a little time checking it out and took a test drive. Shortly thereafter I signed all of the paperwork. All of this took less than 2 hrs and there was none of the usual pressure to buy an extended warranty, paint protection, gap insurance, etc. Harris delivered the car and handled all of the paperwork and did great job. The car was super clean, inside and out. I would buy another car from Car Biz and I’ll probably start my online searches with Car Biz from now on. More

Lexus Car Buyer - Tony D. Rogers I had a great experience working with the salesman and dealership. However I would recommend that on delivery of the car it has a full tank of gas. Th I had a great experience working with the salesman and dealership. However I would recommend that on delivery of the car it has a full tank of gas. This is standard practice and shouldn't be avoided. We had a half tank of gas. Overall the salesman was professional and patient. The front attendant was courteous and professional. And the dealership worked diligently to complete a great deal. Lastly, my family loved the comfort of the office and setting. More